If a computer does get infected the Sophos appliance lets us know via it's Advanced Threat Protection so we can get a much faster response time.
Sophos UTM provides robust network security with features like application filtering and VPN access. While setup is straightforward, deployment takes two days and needs command line configuration. Management is simplified with a cloud-based suite, but lacks in load balancing and threat detection. The cost-effectiveness is noted, but routing issues exist. Desired enhancements include IKEv2 support and improved application control, while customer support needs improvement in response times compared to competitors.