SAP Identity Management Reviews

The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we implemented the Identity Management.

The best features for SAP Identity Management, from the feedback that we have, are that it improved a lot of their connections and it improved their productivity because they now have access and much more security in the access of the systems.

Some processes that they used to perform in two to three days now take one to two hours, which has been really beneficial for them regarding the time saved.

The reporting and analytics for their IT team has improved because the logistics company did not have any kind of analytics and reporting in their version. Now with S/4, the basic analytics are there, and they are using it and improving their analytics. One aspect that helped them significantly is that it is easily integrated with other BI tools, allowing them to export their SAP data for Power BI and use the analytics tools that they are familiar with.

It has helped in reducing administrative tasks because previously, when someone needed information that was not easy to find, they had to interrupt someone to find the data inside the system to double-check it. With the native analytics, the data is readily available; it only requires three to four clicks and the needed data will appear, which has helped tremendously.

One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners.

For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

The initial setup for SAP Identity Management is straightforward. The customers here are used to SAP processes, and the initial setup is part of the migration project, so we do not have any issues with that.

My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I cannot compare SAP Identity Management to the Oracle Identity Management tool, as it only worked with their ERP. On a scale of 1-10, I rate SAP Identity Management a 9 out of 10.

The use cases depend on various factors, such as the integration of Microsoft front end and the authentication aspect. We can use Microsoft authentication to secure applications like SuccessFactors or any other SAP application.

Alternatively, we can use SAP directly for authentication. We can use SAP for it. Many clients prefer Microsoft authentication to authenticate their organizational applications. It provides a unified login experience, excluding other applications from the account.

The configuration is quite simple, and it seamlessly integrates with various applications through standard configurations and integration flows. The straightforward configuration saves time.

The pricing could be better.

I have worked on SAP Identity Management. It deals with authentication and securing applications.

When we first deployed the solution with SAP PSS or single sign-on login for all SAP applications, I started working on it. So I have worked on this for a couple of projects.

I would rate it highly, around eight or nine. The solution is efficient and reliable, offering a smooth user experience.

I believe it is widely used by all our clients. They usually have three or four applications, and it's not advisable to use separate physical logins for each authentication. 

That's why they prefer a cloud application, where they can find a unified login for all applications.

The solution is scalable, and we can handle multiple users and customers. We can accommodate different authentication requirements for various groups of employees. It's a flexible solution that can be tailored according to specific needs.

The setup process is straightforward for both cloud authentication and databases.

It would take approximately another week to establish successful login for any application in the cloud.

During the deployment, we first gather basic employee data from the source application for which we are implementing the single sign-on. We use an identity provisioning system (ICS) to obtain this data. Once the employee data is integrated into the authentication system, they can create a group password.

For instance, one group of employees may require Microsoft authentication, while another group may need Azure authentication. We configure and create groups based on these authentication requirements and then enable them through standard configurations.

The licensing cost varies depending on the specific requirements and deployment size. We can provide detailed pricing information based on the customer's needs and usage.

I highly recommend this solution to anyone looking to implement SAP Identity Management. It offers robust features and benefits that can greatly enhance authentication and access control processes.

Overall, I would rate the solution an eight out of ten.

My company uses SAP Identity Management as a single sign-on solution.

Another use case for SAP Identity Management is handling all user access rights for nearly two thousand employees in the group of companies for the different applications. It's used for access management for SAP accounts, Active Directory, and process and file sharing.

What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing.

I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both.

I find SAP Identity Management complicated to use. Maintaining it is also complex.

The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management.

Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly.

What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.

I've been using SAP Identity Management for about four years.

SAP Identity Management is stable if you're an experienced user, but it was less stable at the beginning. Just don't touch it once it starts working properly.

In my opinion, too many roles from SAP should be optimized and shouldn't take place anymore in SAP Identity Management. Increasing data and usage for the solution is complicated.

We've communicated with technical support, but it isn't a high priority because we're currently working with different suppliers for different SAP functionalities. Still, we've taken measures to improve it.

My team also uses One Identity Manager apart from SAP Identity Management. One Identity Manager is implemented and maintained in-house and used to provide access to outside suppliers for the maintenance of the different parts of the core systems. One Identity Manager handles identity management, VPNs, and other external connections.

Compared to SAP Identity Management, One Identity Manager seems easier to set up, configure, and use, but I'm comparing the two solutions to identify the differences so I'd know how to merge both into a single product to combine the functionalities my company needs. The final product should handle both internal and external user access.

One Identity Manager technical support is in-house, involving my company resources, while SAP Identity Management support is currently outsourced.

I wasn't so deeply involved in implementing SAP Identity Management, but it was pretty complex.

When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion.

I'm using both One Identity Manager and SAP Identity Management. Still, I'd like to drop one of the two because the maintenance is quite expensive to support products with similar functionality.

The number of users handled by SAP Identity Management for access management is two thousand. In terms of maintenance, my company outsourced it.

My rating for SAP Identity Management is a five out of ten. It's a fair rating, and though I'm not happy with it right now, it could be a deployment problem, not an SAP problem.

The primary use case of SAP Identity Management is for automating processes, including providing authorizations for new users. The solution is also used when there's a change in positions within a company, particularly when old access is removed and new access is provided to the user.

What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial.

Another feature I found valuable in SAP Identity Management is integration. It has very good integration.

I'm unsure if the new cloud solution for identity management has more features versus the current version of SAP Identity Management, which I've implemented, because I haven't had the chance to implement the cloud version yet, so I'm unable to say what additional features I'd like for SAP Identity Management to have in the future.

One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends.

I've worked with SAP Identity Management for over five or six years, and I'm still using it, though I've used it more in the previous years.

SAP Identity Management is stable, but it has some bugs. That usually depends on how much customization or additional development was done because the more customizations you do for a specific client, the more issues could arise. On a scale of one to five, I'm rating the stability of SAP Identity Management as four.

SAP Identity Management is a scalable solution, and on a scale of one to five, I'm rating it a four.

SAP Identity Management has very good technical support. I'm rating the support a five on a scale of one to five.

How easy or complex the initial setup is for SAP Identity Management depends on the case. If the customer is happy with standard functionalities, then setting the solution up would be easier when compared to setting up SAP Identity Management for a customer who prefers to have some customizations. Most of the time, customers require additional developments or customizing.

How long the deployment of SAP Identity Management takes depends on the scope, but it could be between three to five months to a year. For example, one of the clients where SAP Identity Management was integrated had a deployment on a rollout plan. That client has several sub-companies, with each company implemented in a different timeframe because each company has different requirements, so it depends. Deployment could be completed within three to six months or one to two years.

My company deploys SAP Identity Management for customers, and deployment usually requires two consultants, at least one developer, and an administrator, so a minimum of four or five people. If your customer has a more extensive scope, you'll need more people to take care of the deployment of SAP Identity Management.

I'm not involved in the licensing for SAP Identity Management, so I cannot give information on its costs.

I'm working with SAP in general. I'm a security consultant, and I'm working with pretty much all the solutions of SAP, including SAP Identity Management. In previous years, I used to work with SAP Identity Management a lot, but currently, I'm using the solution less.

I'm also involved in the deployment of SAP Identity Management.

I provide the latest version of the solution to my customers.

My rating for SAP Identity Management is eight out of ten.

I'd recommend SAP Identity Management to people looking into implementing it.

My company is a partner of SAP.

My company is using SAP Identity Management for connecting various SAP applications, creating user IDs, managing user access, resetting passwords, and managing passwords across multiple systems.

What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications.

SAP Identity Management is also very user-friendly. We've been getting good feedback about it, and our clients are quite happy with it.

What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications.

As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt. This is an issue we've observed in the solution.

What we'd like to see in the next release of SAP Identity Management is a compliance feature, so we won't need to work with multiple products. If one product would be sufficient for all requirements, including compliance, it would be easier for us.

I've been working with SAP Identity Management for more than ten years now. I used to work with version 7.0, but what's in the pipeline currently is version 7.1.

SAP Identity Management is not easily scalable. Its scalability is not that good.

SAP Identity Management provides good support.

The initial setup for SAP Identity Management has medium difficulty. It's not that easy and not that complex.

I don't have information on the licensing costs for SAP Identity Management because that's handled by another department.

My company is an implementation partner for SAP, it recommends and gives SAP applications and other solutions such as ERP, Maestro, etc., to clients.

I'm working with SAP Identity Management and SAP Governance, Risk, and Compliance.

SAP Identity Management is installed in the system, and it's being implemented because it's a readily available tool that my company can use.

At the moment, I don't have any specific advice for people looking into implementing the solution.

My rating for SAP Identity Management is seven out of ten.

Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their IT environment. It is configured as a tenant for this purpose, and it includes automation tools like workflows, which enable automation without the need for coding.

Identity access governance, part of SAP Identity Management, is powerful and detailed, managing user assignments, risk mitigation, segmentation, and access removal effectively.

The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles.

I have encountered issues with the host authentication feature. 

I have been using the product for four years. 

I rate the tool's scalability a nine out of ten. 

I rate the tool's deployment a six out of ten. It gets completed in a month. 

I rate the solution's pricing a four out of ten. 

I would recommend SAP Identity Management to others. It's a smart tool that works with recommendations and includes discovery analytics based on analytic reports. It manages user movement, monitors errors, and corrects assigned roles to ensure they are in the right position. I rate it a ten out of ten. 

The most valuable features of SAP Identity Management are business roles and automated user provisioning.

SAP Identity Management can improve risk analysis and authority checks.

In a future release, some of the current functions could improve. For example, if we want to reset a password the process could be better. Additionally, the interface is standard and could be more modern. Certain aspect could be made easier, such as handling the identity and VDS services for the administrators.

I have been using SAP Identity Management for approximately two and a half years.

SAP Identity Management has been working well, we have not had any issues.

I rate SAP Identity Management an eight out of ten.

Our primary use case is basically focused on SAP landscape, the complete SAP User Lifecycle. We're currently using SailPoint and SAP Identity Management. As part of a dissertation I'm working on to evaluate whether it's possible to have the complete User Lifecycle in our company with one tool, or whether it makes sense to have one IDM system only for SAP work and another one for everything else.

The valuable feature for me is the automatic user provisioning. It provides basic automatic user administration and role provisioning to save time. It also provides other reset features and has a self-service for end users.p>

I believe they could make a lot of improvements on SAP IDM. The user interface is not satisfactory and is only available in Web Dynpro and you need Fiori to maybe get some enhancements, but that's not so easy. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM. If you want to connect to a third-party system, you have to customize which is not really SAP standard. They could really have more and better connectors.

If you compare it to SailPoint, they have documented 50+ how to guides for connecting different systems. IDM has only few standard connectors so there's room for improvement.

My company has been using SAP IDM since 2010 or 2011, and I've been using the product for four years.

I cannot really comment on stability because it's hosted by a third-party vendor and not by us, and stability of the software depends on them. They had some bugs in the SP5 implementation so that some scripts were not pulled correctly. But with the latest SP upgrade to SP7, they fixed a lot of that.

We've used technical support. SAP's ticket system takes some time before you really get a developer who can help you, because at first you have the ticket ping pong, and then it takes some time to get the real help if you're not directly approaching the Quality Manager of SAP. It initially took two weeks to get good support but after that I was satisfied.But it takes some time to get the guy who can help you.

I think setup would be easy if you're using the standard product, but then you're very limited. If you're not using the 100% standard, it's complex to do the upgrade. We upgraded from 7.2 to 8.0 last year, and it was pretty complex but we rebuilt it completely.

I would suggest carrying out some requirement engineering before choosing any system. If you're really SAP-dominated, it makes sense to go to SAP IDM, because it's more or less a niche product. But if you have a really hetero system landscape, it makes sense to evaluate other systems because I think the effort for having connectors developed or customized for non-SAP systems can be huge. You can save time and money if you really choose a vendor or application which has mostly standard connectors. If you use SAP around 70%-80% of the time in your company, it makes sense to have SAP IDM. Everything else needs evaluation.

I would rate this product a seven out of 10.

We are a big SAP shop, so SAP IDM is the main identity provider for accessing all of the applications. This is not just for SSO but also for the provisioning and related tasks.

Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication.

The most valuable feature is that it is able to integrate with many modules and other applications. 

It needs to have the SSO for the HANA modules that SAP is releasing.

This solution is stable. We don't have any issues once it is moved to production, but it has challenges for new stuff that SAP is releasing because they don't have that kind of integration.

We do not have any issues with scalability.

The SAP technical support is pretty good.

The initial setup is pretty straightforward but it had to be catered to our needs. We did a lot of customization.

We did have a consultant but most of the implementation was done in-house.

There is definitely ROI because we use this as our enterprise-wide SSO solution.

My advice for others implementing this solution is to identify all of the systems that you need to connect to using SSO. Make sure that you have a unique identifier for each user, whether it be an employee ID or a username. Just make sure that it is available for IDM to provision it and do the sample authentications.

I would rate this solution an eight out of ten.

The main idea is to review the SAP Analytics Cloud.

For our dealers, we send a monthly report about the sale and strength of floatation devices.

The most valuable feature is the user experience for managing information.

Research and marketing need to be improved.

I don't have any problems with the stability of this solution.

The scalability has not been a problem.

Our experience with technical support has been good.

We found the initial setup to be complex. It is not a technical team; rather, it is made up of users. The technical support was helpful.

We handled the implementation in-house.

I would rate this solution a nine out of ten.