We performed a comparison between OneLogin by One Identity and SAP Identity Management based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The customer success and support teams have been crucial."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The administrative features and SoD are valuable."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"Ease of integration with AD."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Simplicity is the most valuable part of OneLogin."
"Documentation."
"The solution allows the user to search logs based on a specific time."
"It's super useful to have a single pane of glass when it comes to access management."
"The setup process is straightforward."
"It provides basic automatic user administration and role provisioning to save time."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"having a RESTful implementation instead of RPC would have been more desirable."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The tool must be made more robust."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"Research and marketing need to be improved."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"The pricing could be better."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I have encountered issues with the host authentication feature."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"SAP Identity Management can improve risk analysis and authority checks."
OneLogin by One Identity is ranked 7th in User Provisioning Software with 16 reviews while SAP Identity Management is ranked 6th in User Provisioning Software with 13 reviews. OneLogin by One Identity is rated 8.6, while SAP Identity Management is rated 7.8. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of SAP Identity Management writes "Allows for seamless integration and provides a unified login experience ". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas SAP Identity Management is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, SAP Customer Data Cloud, Saviynt and CyberArk Privileged Access Manager. See our OneLogin by One Identity vs. SAP Identity Management report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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