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SAP Crystal Reports Reviews

Vendor: SAP
4.1 out of 5

What is SAP Crystal Reports?

Featured SAP Crystal Reports reviews

SAP Crystal Reports mindshare

As of August 2025, the mindshare of SAP Crystal Reports in the Reporting category stands at 2.7%, down from 3.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.7%
Microsoft Power BI25.3%
Tableau20.7%
Other51.3%
Reporting

PeerResearch reports based on SAP Crystal Reports reviews

TypeTitleDate
CategoryReportingAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonSAP Crystal Reports vs Microsoft Power BIAug 28, 2025Download
ComparisonSAP Crystal Reports vs Tableau EnterpriseAug 28, 2025Download
ComparisonSAP Crystal Reports vs Microsoft SQL Server Reporting ServicesAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Power BI4.025.3%93%326 interviewsAdd to research
Tableau Enterprise4.220.7%89%307 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business15
Midsize Enterprise14
Large Enterprise21
By reviewers
By visitors reading reviews
Company SizeCount
Small Business109
Midsize Enterprise52
Large Enterprise176
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
10%
Government
9%
Healthcare Company
8%
Insurance Company
5%
Media Company
4%
Construction Company
4%
Outsourcing Company
4%
Comms Service Provider
3%
University
3%
Transportation Company
3%
Non Profit
2%
Wholesaler/Distributor
2%
Recreational Facilities/Services Company
2%
Retailer
2%
Educational Organization
2%
Performing Arts
2%
Non Tech Company
2%
Legal Firm
1%
Hospitality Company
1%
Renewables & Environment Company
1%
Pharma/Biotech Company
1%
Energy/Utilities Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Real Estate/Law Firm
1%
Computer Retailer
1%

Compare SAP Crystal Reports with alternative products

SAP Crystal Reports customers

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SAP Crystal Reports Reviews Summary
Author infoRatingReview Summary
SAP Technical Manager at VS Furniture Middle East5.0I've used SAP Crystal Reports for 14 years to design detailed, customizable reports. It's reliable, integrates well with SAP systems, and supports multiple formats, though occasional crashes and memory use could be improved for better user experience.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees3.5I’ve used SAP Crystal Reports for six years to streamline reporting across sales, finance, and production, benefiting from its flexibility and export formats, though challenges remain with clarity, integration, and adapting to diverse data scenarios.
I'm at DTS Group3.5I’ve used SAP Crystal Reports for six months to generate customer invoices, finding its data connectivity and automation features valuable, though its UI and cloud integration could improve; overall, it enhances efficiency and decision-making.
Assistant General Manager at Soma Enterprise5.0I've used SAP Crystal Reports for over ten years at NJESM, leveraging its diverse features for report generation and security. Although I haven't fully explored the new version, I anticipate enhancements and additional features compared to previous iterations.
Head of IT Department at Indus Sugar Mills Limited4.0I use SAP Crystal Reports for generating various management and financial reports. Its customizable features and flexibility stand out, though I'd welcome enhancements like Power BI features and improvements in query language for building reports.
IT Project leader at a construction company with 10,001+ employees4.0We use SAP Crystal Reports for generating commercial documents and operational reports. While it effectively serves our reporting needs, improvements are needed in dynamic connectors, Excel exports, multi-source integration, and technical support to enhance its overall functionality.
Microsoft Dynamics GP Consultant at Deloitte4.5We use SAP Crystal Reports for running reports and customization. It efficiently pulls data from various tables and is user-friendly. However, improvements are needed for identifying which data resides in which table during database connections.
MANAGER - IT SYSTEMS at Fabtech4.0In our company, we use SAP Crystal Reports for designing layouts and dashboards, and I find its database connectivity, JDBC connectivity, performance, and library of functions impressive. However, improving the analytical capabilities would enhance its overall utility.