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QlikView vs SAP Crystal Reports comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
QlikView ROI appears through time savings, decision-making improvements, and efficient deployment, despite licensing complexity impacting perception.
Sentiment score
5.7
SAP Crystal Reports greatly enhances ERP reporting and efficiency, offering ROI over 1000%, despite costly user training.
The biggest return on investment is the time saving for the customer.
Managing Director at Hurricnae
 

Customer Service

Sentiment score
6.1
QlikView's customer support is highly rated, with quick responses, a helpful community, and generally strong availability despite geographic factors.
Sentiment score
5.7
SAP Crystal Reports customer support is inconsistent, with mixed reviews, leading users to favor online resources and self-help solutions.
I would rate the customer support a solid 10.
Managing Director at Hurricnae
I am totally satisfied with technical support from Qlik.
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor with 1,001-5,000 employees
I have not encountered any problems requiring assistance.
SAP Technical Manager at VS Furniture Middle East
 

Scalability Issues

Sentiment score
7.0
QlikView scales well with efficient resource management, but superior scalability features are found in Qlik Sense, requiring robust infrastructure.
Sentiment score
7.6
SAP Crystal Reports supports scalability and is suitable for medium to large enterprises, with room for scalability improvements.
If you want better performance with a larger volume of data, you can simply add an additional server.
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.7
Users rate QlikView's stability highly, with issues mainly due to infrastructure or large data, resolved with hardware tweaks.
Sentiment score
7.1
SAP Crystal Reports is stable on Windows, with Unix challenges and improved performance on specialized servers post-2011.
 

Room For Improvement

QlikView needs a more intuitive interface, better scalability, integration, predictive analytics, and cost-effective licensing for improved user experience.
SAP Crystal Reports needs better visualization, modern tech integration, improved analytics, compatibility, and enhanced documentation and support.
In QlikView, I believe the improvement that should be made is to bring the costs down, as you'll have to be competitive with Power BI, aiming for at least a 30% reduction to stop the hemorrhaging to Power BI.
Managing Director at Hurricnae
AI features are already available in Qlik Sense, so you would need to migrate to that platform.
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor with 1,001-5,000 employees
If it is closed due to any problem, it should be able to recover where I left off, similar to Excel, which should be a feature for SAP Crystal Reports.
SAP Technical Manager at VS Furniture Middle East
It would be beneficial to have easier integration with Azure, Microsoft Power Platform, and similar cloud technologies.
I'm at DTS Group
Enabling better practices and testing to enhance data accuracy and efficiency for company sectors.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
 

Setup Cost

QlikView pricing is variable and can be costly, but strategic planning can maximize ROI for organizations.
SAP Crystal Reports pricing perceptions vary; some find it costly, but discounts and volume deals can reduce expenses.
The license cost per user or per year for QlikView is about 500 Euros annually.
Managing Director at Hurricnae
I would rate the pricing for QlikView as not cheap, but it is reasonable.
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor with 1,001-5,000 employees
 

Valuable Features

QlikView offers powerful data analysis with dynamic dashboards, intuitive interface, and rapid visualization for enhanced business performance and insights.
SAP Crystal Reports provides flexible data connectivity, custom design, and efficient reporting, enhancing decision-making and client communication.
Data integration capabilities are quite good; you can integrate any information stored anywhere in different systems with QlikView.
Financial Controller with task of Business Intelligence Implementation at a wholesaler/distributor with 1,001-5,000 employees
The best features in QlikView are rapid development, the fact that I can do what I want in QlikView, and full control along with ease of use.
Managing Director at Hurricnae
SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases.
SAP Technical Manager at VS Furniture Middle East
The efficiency gained by our organization from SAP Crystal Reports is measurable through multiple export formats such as PDF and Excel.
Inhouse SAP Business One Sr. Consultant at a retailer with 501-1,000 employees
The best features SAP Crystal Reports offers are powerful data connectivity, customized report design, interactive and visual reports, import, export, sharing options, and automation and scheduling.
I'm at DTS Group
 

Categories and Ranking

QlikView
Ranking in Reporting
8th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
163
Ranking in other categories
Embedded BI (5th)
SAP Crystal Reports
Ranking in Reporting
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Reporting category, the mindshare of QlikView is 4.1%, up from 3.3% compared to the previous year. The mindshare of SAP Crystal Reports is 2.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting Market Share Distribution
ProductMarket Share (%)
SAP Crystal Reports2.5%
QlikView4.1%
Other93.4%
Reporting
 

Featured Reviews

MA
Managing Director at Hurricnae
Rapid development and flexibility transform commercial decision-making processes
In QlikView, I believe the improvement that should be made is to bring the costs down, as you'll have to be competitive with Power BI, aiming for at least a 30% reduction to stop the hemorrhaging to Power BI, considering that you're losing a lot of customers to Power BI. Reducing costs is the main improvement needed, as this is the biggest burden currently faced in the South African market, with Microsoft converting QlikView customers due to the perceived cost reduction. I am aware of several big corporations, such as Sanofi and Aspen Pharmacare, which have left QlikView due to cost issues.
Salman Mukhtar Baig - PeerSpot reviewer
SAP Technical Manager at VS Furniture Middle East
Unlock data insights with seamless integration and robust reporting features
I assess the impact of SAP Crystal Reports' dynamic parameters on the customization and flexibility of my reports as very good. Sometimes it creates a problem when it suddenly closes during work due to improper shutdowns, but most of the time it's beneficial since I can fetch the data in one report very efficiently, which is great for the company. The sub reports in SAP Crystal Reports help me enhance the depth and detail of my reports by allowing me to use multiple sets of records, especially when I have very large requirements, such as company dashboards that show what sales, purchases, productions, and HR are doing. Using sub reports as the main report is very beneficial because I can pull multiple department data into the main report. Over the years, SAP Crystal Reports has had a very positive impact and benefits. It's a powerful tool to design any kind of report if you have knowledge of the database, and it can attach to both HANA and SQL databases. I can also connect this data with Excel, which makes it a very powerful tool for me.
report
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879,899 professionals have used our research since 2012.
 

Comparison Review

it_user79932 - PeerSpot reviewer
Senior Manager - BI Head with 5,001-10,000 employees
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
8%
Performing Arts
6%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise36
Large Enterprise76
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise15
Large Enterprise22
 

Questions from the Community

What do you like most about QlikView?
If you correctly use the product for your use cases, it provides value for money.
What is your experience regarding pricing and costs for QlikView?
I would rate the pricing for QlikView as not cheap, but it is reasonable.
What needs improvement with QlikView?
We are not using analytics features and possibly predictive analytics and forecasting features in QlikView, although they are available. QlikView is very flexible, but we are currently using only t...
What needs improvement with SAP Crystal Reports?
SAP Crystal Reports could be improved with more modern user-friendly interfaces and better integration with cloud platforms and AI tools. It would be beneficial to have easier integration with Azur...
What is your primary use case for SAP Crystal Reports?
I have been using SAP Crystal Reports for six months. I am using SAP Crystal Reports to develop data-driven reports and use customer data printing. When I use SAP Crystal Reports for customer data ...
What do you like most about SAP Crystal Reports?
We use SAP Crystal Reports for operational reporting.
 

Overview

 

Sample Customers

Canon, Gatorade, Amcor, Panasonic, Fila, Cambridge University Hospitals, Global Retail Bank, North Yorkshire Police department, Lanoo Group Publishers, and AonGroep Nederland.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Find out what your peers are saying about QlikView vs. SAP Crystal Reports and other solutions. Updated: December 2025.
879,899 professionals have used our research since 2012.