The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.
SAP Crystal Reports is highly valued for its ease in generating reports and automating tasks, with top-notch data management, graphs, and layout features. Users appreciate its dynamic parameters for customization, image integration, and cross-system functionality. However, it faces challenges in analytics capabilities, compatibility with third-party products, and financing. Dynamic connector support and customer service are lacking, necessitating improvements to enhance user experience and product viability.