Prisma Cloud by Palo Alto Networks Reviews

Name: Prisma Cloud by Palo Alto Networks
Brand: Palo Alto Networks
Rating: 4.2 (111 reviews)

4.2 out of 5

111 reviews
98% willing to recommend

What is Prisma Cloud by Palo Alto Networks?

Prisma Cloud by Palo Alto Networks provides comprehensive cloud-native security solutions. It covers dynamic workload identity, automated forensics, and multi-cloud protection, ensuring robust security across diverse cloud platforms.

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Prisma Cloud by Palo Alto Networks is the #1 ranked solution in Container Security Solutions, #1 ranked solution in top Cloud-Native Application Protection Platforms (CNAPP) solutions, #2 ranked solution in top Cloud Security Posture Management (CSPM) solutions, #2 ranked solution in top Data Security Posture Management (DSPM) solutions, and #6 ranked solution in top Web Application Firewalls. PeerSpot users give Prisma Cloud by Palo Alto Networks an average rating of 8.4 out of 10. Prisma Cloud by Palo Alto Networks is most commonly compared to Cloudflare: Prisma Cloud by Palo Alto Networks vs Cloudflare. Prisma Cloud by Palo Alto Networks is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Prisma Cloud by Palo Alto Networks

July 2025

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Featured Prisma Cloud by Palo Alto Networks reviews

Mohammad Qaw

Senior Security Consultant at helpag

Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.

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VISHWJEET GAIKWAD

Cloud Security Delivery Associate Manager at Accenture

With the query language, we can analyze logs and find out which IPs are malicious. It also provides a graphical representation. It provides the overall visibility and how the traffic is flowing. We can see where the malicious IP is and whether it is an insider threat or an outsider threat. We also have the reports tab. We can easily capture reports for the last month and the type of vulnerabilities and alerts we are having. From the compliance and governance perspective, we can create custom policies or custom compliance and governance rules as per various industries or compliance standards, such as HIPAA, PCI DSS, and NIST. From the compliance and governance perspective, we can track the cloud environment. It is a good feature.

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Mindaugas Dailidonis

Security Solutions Architect - Cloud Security Consultant at a consultancy with 10,001+ employees

Prisma Cloud provides security spanning multi-cloud environments. I have used the it for securing AWS, Azure, and Oracle Cloud environments. Main Benefit: Increased visibility across multiple cloud platforms is the main benefit. Before implementing Prisma Cloud, cloud-native solutions were available, however they did not show all of the problems that were present. The main benefit of implementing Prisma Cloud was the increased visibility into cloud permissions of users, roles and their usage in AWS. Prisma Cloud enabled that visibility and enabled the teams to see misconfigurations that were present in the cloud environment and start addressing them. In addition to the identity part, Prisma Cloud provided some foundational visibility into the cloud workload misconfigurations. While a lot of false positives were identified, after the initial alert triage, the result was a lot of valuable insights to various misconfigurations. Threat Detection: In regards to threat detection, for the other client where I carried out the PoC, I have done some testing after onboarding the Cloud Workload Protection module. Malware samples, EICAR files were uploaded to the test environment, and Prisma Cloud detected all of it. Compliance Monitoring: During the PoC for one of the clients, I have used cloud compliance monitoring of Prisma Cloud CSPM as well as CWPP modules, and found some discrepancies between the two. Some built-in compliance frameworks are available for the CSPM module, however not available in CWPP module. Cloud compliance monitoring and reporting can be done, however, there were discrepancies on what built-in compliance policies and frameworks are available in different modules. Custom security and compliance policies can be created and were used extensively in the Financial Services customer's project. Hybrid Environments: In regards to hybrid environments, I have only used it for Kubernetes deployment during the PoC. Kubernetes can be hosted on-premises or used as a managed service offered by any of the major cloud providers. I suppose that covers the hybrid use case. I have not used agent-based installations on anything other than Azure Kubernetes Service (AKS). In my experience, this part is where Prisma Cloud stands out from the competitors. It demonstrated easy onboarding as well as comprehensive visualisation of Kubernetes workloads running on the cluster, vulnerability and malware detection capabilties. Features That Require Client's Time Investment: The initial "alert burndown", as Palo Alto Networks themselves call it. The alert triage and policy tuning phase where the security team goes in, reviews the initial findings, updates the policies and/or creates custom ones, and disables some of the policies that are not relevant so that internal teams are not overloaded. That has required a significant amount of time invested. For the Financial Services customer, Code Security module has also been deployed (Checkov integration into the CI/CD pipeline). It took a lot of time to tune Code Security policies, because it performs static analysis of Infrastructure as Code files. It can produce a lot of false positives, especially in cases where Terraform modules are used in the infrastructure code.

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Prisma Cloud by Palo Alto Networks mindshare

Product category:

As of July 2025, the mindshare of Prisma Cloud by Palo Alto Networks in the Cloud-Native Application Protection Platforms (CNAPP) category stands at 15.6%, down from 21.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud-Native Application Protection Platforms (CNAPP)

PeerResearch reports based on Prisma Cloud by Palo Alto Networks reviews

Type	Title	Date
Category	Cloud-Native Application Protection Platforms (CNAPP)	Jul 25, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 25, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs Wiz	Jul 25, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs SentinelOne Singularity Cloud Security	Jul 25, 2025	Download
Comparison	Prisma Cloud by Palo Alto Networks vs Microsoft Defender for Cloud	Jul 25, 2025	Download

Title	Rating	Mindshare	Recommending
Cloudflare	4.3	N/A	96%	76 interviews Add to research
Wiz	4.5	25.7%	95%	22 interviews Add to research

Valuable Features

Prisma Cloud by Palo Alto Networks excels with features like dynamic workload identity creation, application dependency mapping, and automated forensics. It integrates well with major cloud providers, enhancing security across multi-cloud environments. It offers robust compliance monitoring, real-time vulnerability detection, and effective policy management. Auto-remediation and extensive integration options streamline security operations, providing significant time and cost savings while maintaining comprehensive visibility and control. Security automation capabilities enhance operational efficiency and incident response.

"The features of Prisma Cloud by Palo Alto Networks are overall satisfying, although I would like to verify some aspects."
"The threat detection feature in Prisma Cloud by Palo Alto Networks integrates with cloud-native controls like AWS GuardDuty and similar services on Azure and GCP."
"I would rate Prisma Cloud a ten out of ten."

Room for Improvement

Prisma Cloud by Palo Alto Networks requires enhancement in documentation and user interface for improved usability and integration. Pricing is a concern for users, particularly small enterprises. The need for automation in integration and remediation is evident, as is the improvement in customer support. Security feature expansion and enhanced alignment with third-party tools are requested. API functionality and reporting customization demand attention, while continuous updates and detailed role-based access controls are necessary for better functionality.

"I believe there are some issues with the product's maturity. In some cases, it could malfunction concerning Cloud Native."
"The cost of Prisma Cloud by Palo Alto Networks is too high. I would also appreciate the addition of NLP to reduce the learning curve and make configuring queries more user-friendly."
"The data security model needs improvement due to integration issues with certain features and cloud providers."

ROI

Users report that Prisma Cloud by Palo Alto Networks delivers substantial returns through enhanced security visibility, automation, and reduced incident response times. Many appreciate fewer runtime alerts, quicker deployment, and compliance checks, while highlighting an improvement in management operations. Increased efficiency and the elimination of manual monitoring tasks have saved time across the board. However, some find ROI challenging to quantify due to initial costs and the novelty of the tool within their organizations.

Pricing

Enterprise buyers evaluating Prisma Cloud by Palo Alto Networks find the solution to be a premium yet valuable choice. Despite its reputation for being expensive compared to some competitors, the pricing structure, typically based on credits or consumption, is considered justified by its wide-ranging security capabilities and integrations. Users appreciate the lack of hidden costs beyond standard licensing fees, though some find the licensing model complex. Its cost efficiency can be maximized with proper planning and understanding of future resource needs.

"The pricing for Prisma Cloud is high. Providing a pay-as-you-go model or pricing options tailored for medium and small enterprises could help attract more clients."
"It is fairly priced. However, its price can be better so that small banks or small organizations can afford it and adopt it to secure their environment and data."
"The price for Prisma Cloud is reasonable."

Popular Use Cases

Prisma Cloud by Palo Alto Networks is primarily used for cloud security posture management, container security, and compliance monitoring. Users leverage it for detecting misconfigurations in multi-cloud environments, vulnerability analysis, and regulatory compliance aligning with standards like HIPAA and GDPR. It supports AWS, Azure, and GCP for securing workloads, APIs, and Kubernetes clusters. Additionally, Prisma Cloud is valuable for runtime monitoring, policy management, and providing insights for risk mitigation across diverse industries.

Service and Support

Prisma Cloud by Palo Alto Networks receives mostly positive feedback on their customer service, being described as responsive, knowledgeable, proactive, and helpful during deployments. Some users report delays in responses or progress, especially with high-priority issues. Ratings vary, with many giving high marks for the support, although there are some mixed reviews on consistency across different regions and teams. Overall, the technical support is appreciated for its efficiency and capability.

Deployment

The deployment experiences with Prisma Cloud by Palo Alto Networks vary among users. Some found the setup straightforward and efficient, while others encountered challenges due to integration complexities, especially with large or multi-cloud environments. Assistance from technical teams and clear documentation helped streamline the process. Deployment times ranged from a few hours to several months, depending on organizational size and structure. Continuous updates and maintenance were often necessary to ensure optimal performance.

Scalability

Users find Prisma Cloud by Palo Alto Networks highly scalable across environments. It adapts well to various cloud vendors and deployment sizes, offering flexibility through automation. Some users mention API simplicity aiding scalability. Though the licensing is a noted limitation, most users experience no significant scaling issues. Users with diverse and multinational environments appreciate its ability to handle complex deployments effectively. Despite a few challenges, its overall scalability is favorably rated by most users.

Stability

Prisma Cloud by Palo Alto Networks is noted for its high stability, performing well in multiple settings, including AWS. Users rarely experience downtime or significant issues, and any occurrences are typically brief and well-communicated in advance. It maintains stability across varying infrastructure sizes. Users value its reliable performance, and while occasional minor bugs appear, they are resolved swiftly. It receives high ratings for reliability and functionality from a broad user base.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Prisma Cloud by Palo Alto Networks Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

14%

Manufacturing Company

10%

Insurance Company

Government

Comms Service Provider

Healthcare Company

University

Retailer

Educational Organization

Media Company

Energy/Utilities Company

Real Estate/Law Firm

Legal Firm

Construction Company

Non Profit

Performing Arts

Outsourcing Company

Transportation Company

Hospitality Company

Wholesaler/Distributor

Consumer Goods Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Logistics Company

Engineering Company

Compare Prisma Cloud by Palo Alto Networks with alternative products

Learn more about Prisma Cloud by Palo Alto Networks

Prisma Cloud delivers advanced capabilities for managing cloud security across AWS, Azure, and GCP platforms. It offers dynamic workload identity creation, real-time monitoring, and seamless integration into CI/CD pipelines. With automation, centralized dashboards, and enhanced visibility, users effectively manage security misconfigurations and vulnerabilities. While optimizing cloud environments through runtime protection and compliance, Prisma Cloud faces challenges with its navigation, pricing, and limited automation capabilities. Users seek improvements in API security, role-based access controls, and documentation quality, emphasizing the need for enhanced customization and reporting features.

What are the important features of Prisma Cloud?

Dynamic Workload Identity: Enables unique workload identities for security purposes.
Automated Forensics: Offers detailed insights into threats and incidents automatically.
Runtime Protection: Provides ongoing detection and blocking of suspicious activities.
Multi-Cloud Security: Protects environments on AWS, Azure, and GCP simultaneously.
Compliance Management: Assists in meeting regulatory standards across cloud platforms.

What benefits or ROI should users consider in reviews?

Enhanced Security Posture: Strengthens cloud defense lines with proactive monitoring.
Centralized Dashboard: Offers unified oversight of multiple cloud environments.
Efficient Misconfiguration Handling: Quickly identifies and addresses security lapses.
Seamless CI/CD Integration: Integrates security within development workflows.
Improved Visibility: Provides transparent insights into security operations and alerts.

Industries like finance and telecom rely on Prisma Cloud for managing cloud security posture and container security. Teams utilize its capabilities across hybrid and multi-cloud settings to ensure compliance and robust threat protection. Features like misconfiguration detection and runtime monitoring are critical in promoting security objectives in these sectors.

Prisma Cloud by Palo Alto Networks was previously known as Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto.