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Datadog vs Prisma Cloud by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Datadog enhances efficiency by optimizing resources, reducing downtime, and improving incident response, offering significant cost savings and performance benefits.
Sentiment score
7.3
Prisma Cloud enhances security and efficiency, reducing risks and response times, offering significant value despite initial costs.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
I believe features that would provide a lot of time savings, just enabling you to really narrow down and filter the type of frustration or user interaction that you're looking for.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Reputation and data security are the two most important things to a financial institution.
We may have prevented a security breach with remediation of the findings.
 

Customer Service

Sentiment score
6.7
Datadog's customer service is praised, though technical support feedback is mixed; expertise and engagement are frequently appreciated.
Sentiment score
7.1
Prisma Cloud support is praised for responsiveness, though some report slow responses and varying support quality across regions.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Their technical support comes up with good solutions for every difficulty we face.
Their technical support comes up with great solutions.
 

Scalability Issues

Sentiment score
7.6
Datadog is praised for scalability, easy integration, and reliable performance, but users should monitor costs as usage increases.
Sentiment score
7.8
Prisma Cloud scales well across environments, integrates seamlessly, and automates operations, though costs rise with increased licenses.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
It's very scalable and very easy to use.
The scalability is also a 10 out of 10.
We are growing extremely quickly, and Prisma Cloud provides all the required services without any need for us to do anything to scale.
 

Stability Issues

Sentiment score
8.0
Datadog is praised for its reliability and stability, with occasional minor issues that are quickly resolved.
Sentiment score
8.0
Prisma Cloud offers reliable performance and stability, effectively handling environments with rare interruptions and quickly resolved issues.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
These incidents are related to log service, indexes, and metric capturing issues.
I would rate it a ten out of ten for stability.
Prisma Cloud is a stable platform.
The solution is stable and is capable of covering large enterprises.
 

Room For Improvement

Datadog faces user complaints about performance, pricing, complexity, logging, notifications, integration, AI, cost control, and documentation.
Prisma Cloud needs improvements in documentation, UI, automation, integrations, pricing, and support, with challenges in compliance and cloud support.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
In future updates, I would like to see AI features included in Datadog for monitoring AI spend and usage to make the product more versatile and appealing for the customer.
From a developer's perspective, especially for organizations like banks developing their applications, ensuring API security before deploying them to the cloud is crucial.
Prisma Cloud is an excellent tool.
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
 

Setup Cost

Datadog pricing is high yet reasonable; flexible subscriptions are available, but usage-based costs require careful monitoring.
Prisma Cloud is expensive but valued for comprehensive security, flexible licensing, and potential cost savings in multi-cloud environments.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
The cost was not on the higher side.
That's why a lot of our clients are shifting from cloud-native to Prisma Cloud: because of its effectiveness and because it is budget-friendly as well.
The solution is very expensive.
 

Valuable Features

Datadog offers unified data monitoring with extensive integrations, simplifying observability, debugging, analytics, and performance tracking across platforms.
Prisma Cloud enhances security with dynamic identity creation, compliance management, and integration across AWS and CI/CD pipelines.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment.
All five modules are taking a preventative approach to the security of the cloud environment, from the network to the cloud, posture management and workload protection.
We use it with multi-cloud environments, and there are five cloud providers supported, including Amazon Web Services, Oracle, GCP, Azure, and Alibaba.
 

Categories and Ranking

Datadog
Ranking in Cloud Security Posture Management (CSPM)
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
207
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), IT Infrastructure Monitoring (3rd), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st)
Prisma Cloud by Palo Alto N...
Ranking in Cloud Security Posture Management (CSPM)
2nd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
111
Ranking in other categories
Web Application Firewall (WAF) (8th), Container Security (1st), Cloud-Native Application Protection Platforms (CNAPP) (2nd), Data Security Posture Management (DSPM) (2nd)
 

Mindshare comparison

As of October 2025, in the Cloud Security Posture Management (CSPM) category, the mindshare of Datadog is 1.9%, up from 0.7% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 11.3%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Security Posture Management (CSPM) Market Share Distribution
ProductMarket Share (%)
Prisma Cloud by Palo Alto Networks11.3%
Datadog1.9%
Other86.8%
Cloud Security Posture Management (CSPM)
 

Featured Reviews

Dhroov Patel - PeerSpot reviewer
Has improved incident response with better root cause visibility and supports flexible on-call scheduling
Datadog needs to introduce more hard limits to cost. If we see a huge log spike, administrators should have more control over what happens to save costs. If a service starts logging extensively, I want the ability to automatically direct that log into the cheapest log bucket. This should be the case with many offerings. If we're seeing too much APM, we need to be aware of it and able to stop it rather than having administrators reach out to specific teams. Datadog has become significantly slower over the last year. They could improve performance at the risk of slowing down feature work. More resources need to go into Fleet Automation because we face many problems with things such as the Ansible role to install Datadog in non-containerized hosts. We mainly want to see performance improvements, less time spent looking at costs, the ability to trust that costs will stay reasonable, and an easier way to manage our agents. It is such a powerful tool with much potential on the horizon, but cost control, performance, and agent management need improvement. The main issues are with the administrative side rather than the actual application.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise95
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise20
Large Enterprise55
 

Questions from the Community

Any advice about APM solutions?
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Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
What is your primary use case for Prisma Cloud by Palo Alto Networks?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We are able to easily see where our container vulnerabilities lie and and where cl...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
 

Also Known As

No data available
Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
 

Overview

 

Sample Customers

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Find out what your peers are saying about Datadog vs. Prisma Cloud by Palo Alto Networks and other solutions. Updated: September 2025.
872,778 professionals have used our research since 2012.