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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Prisma Cloud by Palo Alto Networks offers comprehensive visibility and control in complex, distributed cloud environments, significantly enhancing security and compliance.
Its cloud security posture management (CSPM) is highly valued for providing effective policies, violation alerts, and detailed visibility into assets.
The platform's capability to integrate with tools like Jira, Red Hat, and Amazon Managed Services increases its utility, allowing for seamless alerts and enhanced security.
Prisma Cloud enables integration across multi-cloud environments, providing a single platform to manage security and compliance effectively.
Its ability to identify vulnerabilities proactively within containers and serverless environments aids in maintaining robust cloud security posture.

CONS

Security automation capabilities are average, with room for enhancement in integrating newer technologies like AI and machine learning for better context-based alerts.
Cloud integration is overly complex and should be simplified to enhance policy management and ease of integration with different cloud environments.
High costs in certain regions, such as South Africa, are a concern, suggesting a need for regional price adjustment and cost module improvement.
Prisma struggles with automation and integration, needing faster adaptation to cloud service updates and improved compatibility with various vendors and services like ServiceNow.
The run-time protection for specific environments, like Windows Server and Google Cloud, is lacking, indicating a need for broader support across different platforms and services.
 

Prisma Cloud by Palo Alto Networks Pros review quotes

reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Nov 14, 2025
The opportunity in our company is good because we are already using Red Hat at different stages of cloud computing.
Mohammed Talib Khan - PeerSpot reviewer
Cloud Security Engineer at a tech vendor with 201-500 employees
Nov 13, 2025
From the CSPM perspective, RQL in Prisma Cloud by Palo Alto Networks is a feature where we can conduct any kind of investigation and create our own custom policies, which is really helpful because in the cloud, there are millions of assets and with RQL, we can drill down to as fine a level as per our requirement.
Pinki Jaiswal - PeerSpot reviewer
IT Engineer at DXC Technology
Jun 30, 2026
What I appreciate about Prisma Cloud by Palo Alto Networks is the agentless feature, which means we do not have to deploy agents.
Learn what your peers think about Prisma Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
912,930 professionals have used our research since 2012.
Harsh_Vardhan - PeerSpot reviewer
Cloud security architect at a tech vendor with 10,001+ employees
Sep 16, 2024
The UI is very good. We get all the things within a single UI.
reviewer2268216 - PeerSpot reviewer
Senior Security Engineer at a computer software company with 1,001-5,000 employees
Sep 7, 2023
The solution's dashboard looks very user-friendly.
reviewer2804559 - PeerSpot reviewer
Sector Manager at a comms service provider with 51-200 employees
Feb 23, 2026
Prisma Cloud by Palo Alto Networks offers very good deep security assessment, and it uses a very good internal engine, which is the core Palo Alto processing and engines.
BA
Technical Lead at a consultancy with 11-50 employees
Nov 29, 2024
The most valuable feature of Prisma Cloud for our clients is CSPM, as it helps clients gain visibility into all the assets with their cloud providers.
reviewer2559921 - PeerSpot reviewer
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Sep 23, 2024
The CWP module, runtime protection, and WAAS API are valuable.
Mohammad Qaw - PeerSpot reviewer
Senior Security Consultant at helpag
Aug 20, 2024
I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
Gideon Crous - PeerSpot reviewer
Solution Manager at Cyberlinx
Dec 6, 2023
The two most valuable features are container security and the capability to discover workloads.
 

Prisma Cloud by Palo Alto Networks Cons review quotes

reviewer2776578 - PeerSpot reviewer
Cyber Security Architect at a comms service provider with 10,001+ employees
Nov 14, 2025
We don't give ten because if we don't use the other parts of Prisma Cloud by Palo Alto Networks, it's because it was difficult to implement from an operational point of view.
Mohammed Talib Khan - PeerSpot reviewer
Cloud Security Engineer at a tech vendor with 201-500 employees
Nov 13, 2025
There I saw one feature called dummy payloads, in which we trigger the dummy payload, so it exactly gives the exploitable resources. That might be a feature that would be helpful if Prisma Cloud by Palo Alto Networks also had some kind of that feature.
Pinki Jaiswal - PeerSpot reviewer
IT Engineer at DXC Technology
Jun 30, 2026
I notice multiple false positives, which is one weakness I found.
Learn what your peers think about Prisma Cloud by Palo Alto Networks. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
912,930 professionals have used our research since 2012.
Harsh_Vardhan - PeerSpot reviewer
Cloud security architect at a tech vendor with 10,001+ employees
Sep 16, 2024
It does not provide runtime security or protection for Windows Server. It is currently lacking in terms of Windows environment.
reviewer2268216 - PeerSpot reviewer
Senior Security Engineer at a computer software company with 1,001-5,000 employees
Sep 7, 2023
The dashboard can be created at the user level instead of the cloud account level, which will help save time.
reviewer2804559 - PeerSpot reviewer
Sector Manager at a comms service provider with 51-200 employees
Feb 23, 2026
If I were to improve Prisma Cloud by Palo Alto Networks, I would enhance the integration with other vendors.
BA
Technical Lead at a consultancy with 11-50 employees
Nov 29, 2024
The data security model needs improvement due to integration issues with certain features and cloud providers. With Palo Alto now utilizing a tool from an Israeli startup in Prisma Cloud, the integration is slow, and some features are blocked or not supported.
reviewer2559921 - PeerSpot reviewer
Cloud Security Engineer (Team lead) at a tech services company with 201-500 employees
Sep 23, 2024
One of the requests is that Prisma Defender for the ECS solution is only supported for Linux. It does not support Windows.
Mohammad Qaw - PeerSpot reviewer
Senior Security Consultant at helpag
Aug 20, 2024
These tools have a set of signatures or rules that will alert you whenever something meets the criteria. In the future, they might include some machine learning or AI feature that allows you to ask questions about the context of the alert, and it will provide you answers based on the data that they have. Most vendors are doing it, and I believe they will do it in the future. The reporting bar could also use AI to add context based on the environment.
Gideon Crous - PeerSpot reviewer
Solution Manager at Cyberlinx
Dec 6, 2023
The regional cost of Prisma Cloud in South Africa is high and could be improved.