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Parallels Access Reviews

Vendor: Parallels
4.4 out of 5
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What is Parallels Access?

Parallels Access enables high-performance remote connectivity, letting users access their applications and files from any location.

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Parallels Access is the #16 ranked solution in top Remote Access solutions. PeerSpot users give Parallels Access an average rating of 8.8 out of 10. Parallels Access is most commonly compared to Microsoft Remote Desktop Services: Parallels Access vs Microsoft Remote Desktop Services. Parallels Access is popular among the large enterprise segment, accounting for 47% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 12% of all views.
Buyer's Guide
Remote Access
November 2025
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Helped 879,310 peers since 2012

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Parallels Access mindshare

As of December 2025, the mindshare of Parallels Access in the Remote Access category stands at 2.0%, down from 2.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Parallels Access2.0%
TeamViewer Business10.5%
Microsoft Intune9.5%
Other78.0%
Remote Access
 
 
Key learnings from peers

Valuable Features

Parallels Access provides ease of operation and a seamless experience. Remote deployment is straightforward. Users appreciate the ability to publish applications and assign rights easily. The interface is user-friendly, and publishing for mobile devices and desktops is impressive. It's simple to set up and scalable for small businesses. Offering secure access, it accommodates users with physical limitations by allowing full remote control of computers. It's suitable for both small and large setups.
  • "Parallels Access gives me full access and control of the computer, and I can do anything I want remotely."
  • "Parallels Access has flexible licensing policies, which is beneficial for customers who have intermittent usage or users who are on and off the system."
  • "It's got a very easy-to-use interface."

Room for Improvement

Parallels Access needs better reporting and improved compatibility with Linux, Mac, and Unix servers. Its copy-and-paste feature between iPad and computer is unreliable, often requiring Bluetooth transfer. Users find its pricing aggressive and scalability for enterprises questionable.
  • "When you want to transfer a file from your iPad or remote device to the computer, the copy-and-paste feature doesn't always work."
  • "There is room for improvement in the pricing policy. The price point is pretty aggressive."
  • "The solution may not scale well for enterprises."

ROI

Users found Parallels Access significantly increased efficiency by enabling remote access to essential programs on tablets and smartphones. Time saved by accessing desktop applications on mobile devices translated into cost savings. Employees could work flexibly and resolve urgent tasks outside the office, boosting productivity. Parallels Access was easy to set up and provided reliable performance, leading to reduced downtime. Enhanced remote capabilities improved overall workflow, making it a valuable investment.

Pricing

Parallels Access licensing costs approximately $100-$125 per user annually, with no additional costs to standard licensing. The solution is competitively priced compared to other options, though Citrix is noted to be significantly more expensive. A one-time installation charge applies, not directly from Parallels, but customers need Microsoft RDP, incurring extra deployment costs. Pricing is viewed as fair and relatively affordable, though some regions, such as Iran, find it more expensive.
  • "The licensing costs are about $100 per user."

Popular Use Cases

Primary uses of Parallels Access include saving hardware resources, offering centralized management, providing remote access for CAD and ERP applications, and serving virtual desktop infrastructure (VDI) needs. Companies utilize it to sell and support CAD-focused academic institutes and diversified customer bases. Users also operate computers through iPads for physical convenience.

Service and Support

Users state Parallels Access offers prompt and helpful customer service. Assistance is efficient, with knowledgeable representatives addressing issues swiftly. Customers appreciate the proactive communication and the clear, concise guidance provided. Some users mention minor delays in response time but find the overall experience satisfactory. The support team is described as courteous, patient, and effective, ensuring users feel heard and their concerns resolved.

Deployment

Parallels Access's initial setup is very easy, excellent, and straightforward. It can be set up through remote access without needing to be present, taking a few hours at most. With proper knowledge of requirements, deployment is quicker. Only three technical people are needed for maintenance. Users rate its ease of implementation as five out of five. Deployment models include on-premises and cloud, with smaller providers being cost-effective options for SMB customers.

Scalability

Parallels Access offers impressive scalability, handling increasing workloads effectively. Users appreciate its seamless integration across various devices and platforms. It consistently delivers stable performance even with extensive use. They find it reliable for remote access and value its ability to manage multiple remote connections without lag. Scalability is frequently cited as a key strength, facilitating business continuity. Users highlight its capacity to adapt and expand with their growing requirements.

Stability

Users generally find Parallels Access to be stable and reliable, with no significant bugs or glitches. Ten users in one company utilize it twice daily without crashes. Another group reports no major challenges and minimal troubleshooting prompts from customers, rating stability nine out of ten. However, some users have experienced occasional lagging.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Remote Access Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Comms Service Provider
12%
University
11%
Computer Software Company
9%
Healthcare Company
8%
Government
6%
Media Company
4%
Energy/Utilities Company
4%
Legal Firm
4%
Manufacturing Company
4%
Outsourcing Company
4%
Transportation Company
3%
Non Profit
3%
Real Estate/Law Firm
3%
Recreational Facilities/Services Company
3%
Construction Company
2%
Financial Services Firm
2%
Wholesaler/Distributor
2%
Performing Arts
2%
Educational Organization
2%
Logistics Company
2%
Aerospace/Defense Firm
1%
Wellness & Fitness Company
1%
Insurance Company
1%
Retailer
1%
Security Firm
1%

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Learn more about Parallels Access

Parallels Access offers a seamless remote access experience with its ease of operation and reliable connectivity. It supports application publishing and device control through a user-friendly interface, making it suitable for businesses of all sizes and individual users with specific needs. However, improvements are needed in reporting, server compatibility, and file transfer features, particularly for Mac and Unix users. Interaction with technical support can help but often provides temporary solutions.

What are the key features of Parallels Access?
  • Remote Deployment: Quick and easy to set up for remote access.
  • Application Publishing: Facilitates smooth application access from remote locations.
  • User Control: Offers comprehensive control over device access.
  • Scalability: Adapts from small to large-scale business needs.
  • Security: Provides a secure environment for data handling.
What benefits do users find in Parallels Access?
  • Ease of Use: Simple setup and maintenance save time.
  • Flexibility: Supports varied deployments efficiently.
  • Accessibility: Enhances device control, especially via mobile devices.
  • Collaboration: Easy to integrate into centralized management systems.

Parallels Access is widely used across industries such as CAD, ERP, and academia, allowing centralized management and virtual desktop infrastructure implementation. It supports system integrators and channel partners in improving customer service. Educational institutes find it valuable for CAD applications, whereas users operating devices via iPads find it especially transformative.

Parallels Access customers

Gilt Groupe K.K.

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Parallels Access Reviews Summary
Author infoRatingReview Summary
CEO at a non-profit with 1-10 employees4.5Parallels Access is a game-changing tool that lets me control my computer via my iPad, essential due to my physical limitations. However, file transfer issues arise, requiring frequent troubleshooting and reliance on Bluetooth for inconsistent copy-paste functionality.
Vice President at ARK Infosolutions Pvt Ltd4.5Parallels Access is a secure, easy-to-deploy solution suitable for various setups, although its pricing is aggressive. We've seen a 50% user increase recently, but there's potential for improved Mac and Unix support in future releases.
Managing Director at Fara Computer4.0No summary available
Vice President at ARK Infosolutions Pvt Ltd5.0No summary available
Managing Director at Fara Computer4.0No summary available