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One Identity Password Manager Reviews

Vendor: One Identity
4.3 out of 5
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What is One Identity Password Manager?

One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.

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One Identity Password Manager is the #11 ranked solution in top Enterprise Password Managers. PeerSpot users give One Identity Password Manager an average rating of 8.6 out of 10. One Identity Password Manager is most commonly compared to Azure Key Vault: One Identity Password Manager vs Azure Key Vault. One Identity Password Manager is popular among the small business segment, accounting for 36% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
One Identity Password Manager
May 2026
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Helped 896,942 peers since 2012

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One Identity Password Manager mindshare

As of June 2026, the mindshare of One Identity Password Manager in the Enterprise Password Managers category stands at 1.3%, up from 0.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
One Identity Password Manager1.3%
Azure Key Vault15.3%
AWS Secrets Manager14.3%
Other69.1%
Enterprise Password Managers

PeerResearch reports based on One Identity Password Manager reviews

TypeTitleDate
CategoryEnterprise Password ManagersJun 4, 2026Download
ProductReviews, tips, and advice from real usersJun 4, 2026Download
ComparisonOne Identity Password Manager vs Azure Key VaultJun 4, 2026Download
ComparisonOne Identity Password Manager vs AWS Secrets ManagerJun 4, 2026Download
ComparisonOne Identity Password Manager vs Idira Privileged Access ManagerJun 4, 2026Download
Suggested products
TitleRatingMindshareRecommending
Azure Key Vault4.315.3%98%52 interviewsAdd to research
AWS Secrets Manager4.514.3%100%17 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jun 1, 2026

Valuable Features

Valuable features of One Identity Password Manager include self-service password reset, account unlock, password policy enforcement, and integration with multi-factor authentication. It offers smooth directory service integration, reduces IT workload, enhances security, and improves user satisfaction. The self-service portal enables quick password management, while OTP capabilities provide an extra security layer. Centralized administration and password synchronization help maintain consistency across environments, with multilingual support adding further value for diverse organizations.
  • "One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support."
  • "One Identity Password Manager has been a reliable and effective solution for reducing help desk workload and improving user productivity, and the self-service features, security, and ease of use have provided good value for the organization."
  • "One Identity Password Manager fits really well into our workflow; it takes a lot of pressure off the IT team by automating password-related tasks, so we can focus on more important work, and it gives users more independence since they do not have to rely on support for simple issues."

Room for Improvement

One Identity Password Manager's user interface is considered outdated. Mobile self-service capabilities are limited and integration with modern systems and cloud environments can be improved. Users report difficulties with customization and a lack of detailed reporting features. Performance and stability during updates are concerns. Additionally, users find integration workflows complex and support inconsistent, mainly since transitioning from Dell to Quest. More flexible multi-factor authentication options and improved password security methods are also desired.
  • "One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while faster customization and more cloud-focused features would also improve the overall experience."
  • "One thing we noticed is that the user interface and overall experience could be more modern and intuitive."
  • "One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools."

Pricing

Enterprise users report that One Identity Password Manager offers competitive pricing and user-based, perpetual licenses that include a comprehensive feature set. Despite higher costs compared to basic solutions, the value is justified through advanced features, security, and scalability. Initial setup costs are moderate, influenced by integration efforts with systems like Active Directory. Most found pricing reasonable and on the lower side, except for smaller user bases where it can be relatively less cost-effective.
  • "Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."
  • "The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years.In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."
  • "It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."

Popular Use Cases

One Identity Password Manager is used primarily for self-service password resets and account unlocks, reducing reliance on IT help desks and enhancing productivity. Users benefit from quick, secure access to password management, especially when facing password issues. It enforces strong password policies and includes authentication methods like security questions or OTPs, improving security and compliance. The portal is user-friendly and accessible outside office hours, further decreasing support requests and saving considerable time for both users and administrators.

Service and Support

The support team for One Identity Password Manager is acknowledged as technically proficient and helpful during setup, troubleshooting, and upgrades. Users appreciate their responsiveness and technical knowledge. However, response times can be inconsistent, and there is concern over inadequate staffing. Ratings vary from four to nine out of ten, with some customers expressing dissatisfaction due to perceived gaps in service, particularly after rebranding.

Deployment

Many users experienced a straightforward setup process with One Identity Password Manager. Its hybrid deployment, combining on-premises and cloud, effectively enhances security and accessibility. Initial implementation generally completes within a day to a month, depending on client requirements. Documentation is detailed, easing installation, and integration partners find it uncomplicated. Users appreciate its ease compared to competitors like LastPass and 1Password, emphasizing that readiness on the client's part can affect setup duration.

Scalability

One Identity Password Manager is highly scalable, supporting multiple domains and enterprise environments. It integrates well with large directory systems and handles growth effectively, provided infrastructure planning is conducted. Many users report positive experiences in managing increased users and load. While more features like two-factor authentication are desired in larger enterprises, it suits various sizes. The system allows easy expansion with added users, domains, and systems, reducing help desk workload significantly.

Stability

One Identity Password Manager is consistently stable with minimal interruptions. Organizations noted its reliability, especially for self-service password reset and account unlock functions. Despite a few minor issues that are resolved quickly, users appreciate its dependable performance in everyday operations. Most entities rate its stability highly, often near perfect, emphasizing rare downtime encounters. Past upgrades presented minor feature support concerns, yet stability remains unaffected. This tool is highly reliable for password management tasks.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our One Identity Password Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise25
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
8%
Healthcare Company
6%
Retailer
5%
Marketing Services Firm
5%
Real Estate/Law Firm
5%
Transportation Company
4%
Government
4%
Performing Arts
4%
Media Company
3%
Energy/Utilities Company
3%
Manufacturing Company
3%
Non Profit
3%
University
3%
Logistics Company
1%
Educational Organization
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Hospitality Company
1%
Consumer Goods Company
1%
Wholesaler/Distributor
1%
Museum Or Institution
1%

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Learn more about One Identity Password Manager

Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.

What are One Identity Password Manager's key features?
  • Self-Service Password Reset: Enables users to manage password issues independently, reducing IT demand.
  • Account Unlock: Allows users to unlock their own accounts, minimizing help desk intervention.
  • Multi-Factor Authentication: Enhances security with additional identity verification layers.
  • Directory Integration: Compatible with directory services for streamlined implementation.
  • Customizable: Offers flexibility to meet unique organizational requirements.
  • Language Support: Provides global usability with language options including Arabic.
Which benefits do users look for when evaluating One Identity Password Manager?
  • Efficiency: Decreases reliance on IT help desks, increasing productivity.
  • Security: Enforces stringent password policies and integrates two-factor authentication.
  • Convenience: Offers 24/7 access, allowing users to address password issues anytime.
  • Operational Cost Reduction: Automates password tasks, cutting down on support requests.

In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.

One Identity Password Manager customers

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

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One Identity Password Manager Reviews Summary
Author infoRatingReview Summary
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd4.5I found One Identity Password Manager excellent for self-service password resets and unlocks, greatly reducing IT tickets and boosting security. While its UI and some integrations need improvement, it's stable, scalable, and offers significant ROI for our hybrid environment.
Business Development Executive at Digitaltrack solution Pvt Ltd4.5One Identity Password Manager simplifies password management with self-service and strong security, greatly reducing IT workload and saving time. It's stable and scalable, but the UI could be more modern. I see a positive ROI.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd4.5I find One Identity Password Manager excellent for secure self-service password reset and account unlock, reducing helpdesk tickets by 40-50% and improving productivity. Its AD integration is valuable. Reporting could improve, but I rate it 9/10.
Associate Technical Desktop Support at Digitaltrack4.0I found One Identity Password Manager highly effective for self-service password reset, significantly reducing help desk tickets and improving productivity. While valuable, I believe a modern UI, better cloud integration, and advanced reporting would enhance its capabilities further.
Senior Cyber Security Manager at Business Integration Partners4.0In my company, we use One Identity Password Manager's dictionary rule for password availability checks and integration with two-factor authentication. It's valuable for secure password management, though improvements in support staff and biometric integration are needed.
System Administrator at Shaare Zedek Medical Centre4.5I find One Identity Password Manager effective for password resets, aiding compliance. It needs improved Windows Eleven compatibility, especially for pre-login resets, and better dictionary functionality. I've noted Windows-integrated alternatives, but they aren't comparable. Deployment details and ROI weren't discussed.
Director at Socapal3.5As a developer on the reseller team, I found One Identity Password Manager highly customizable, which benefitted our clients. However, the software is complex on the backend, and the limited documentation poses challenges in understanding and implementing the solution.
Architect/Identity Manager Implementation Consultant4.5I find One Identity Password Manager stable, scalable, and easy to integrate, making it great for password resets. Setup is simple with competitive perpetual licensing. My only concern is improved secure password storage, but I rate it 9/10.