ManageEngine Password Manager Pro and Password Manager by One Identity compete in the password management category. ManageEngine holds a competitive edge in pricing and customer support efficiency, while One Identity offers richer features and compliance options at a higher cost.
Features: ManageEngine Password Manager Pro stands out with various integrations, customizable password policies, and comprehensive auditing functions. Password Manager by One Identity excels in advanced encryption techniques, seamless identity and access management integration, and robust compliance support.
Room for Improvement: ManageEngine could enhance its deployment process to simplify technical requirements, improve reporting capabilities, and expand its compliance features. Password Manager by One Identity may benefit from streamlining its feature set for easier user access, reducing deployment complexity further, and offering more cost-effective pricing structures to enhance market competitiveness.
Ease of Deployment and Customer Service: Password Manager by One Identity offers straightforward deployment with dependable customer service, while ManageEngine's deployment process, though efficient, demands more technical knowledge. One Identity provides accessible customer service with detailed guidance, whereas ManageEngine focuses on resolving problems quickly.
Pricing and ROI: ManageEngine Password Manager Pro provides a cost-effective setup, ensuring faster ROI because of its lower pricing model. Although Password Manager by One Identity incurs a higher initial cost, it promises long-term savings with its superior feature set, demanding a meticulous cost-benefit analysis for prospective buyers.
The ROI is clearly visible in terms of reduced support costs, improved efficiency, and better user productivity.
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
The support for PAM is not very prompt as it requires logging a case first and responses can take a day or two.
From a technical support perspective, the team is quite knowledgeable about the product.
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Unlike other Manager products that provide remote assistance or support, for PAM, users have to log a case first and may receive a reply in one or two days.
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
ManageEngine Password Manager Pro is cheaper than other products, such as BeyondTrust, and is more than 50% cheaper compared to the Boomer solution we used before.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
The auditing feature is particularly valuable as it makes privileged account usage auditable.
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Self-service password reset is definitely the most valuable feature.
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
| Product | Mindshare (%) |
|---|---|
| Password Manager by One Identity | 1.5% |
| ManageEngine Password Manager Pro | 2.3% |
| Other | 96.2% |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 4 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
ManageEngine Password Manager Pro is a robust platform designed to streamline password management with strong security measures, user-friendliness, and affordability, despite some limitations in interface complexity and pricing concerns.
ManageEngine Password Manager Pro acts as a comprehensive password vault aimed at streamlining administrative, privileged, and system account security needs. It facilitates seamless login, robust password compliance, and offers an intuitive interface, although some users find complexity. Capabilities like automatic password generation, resetting, and auditing privileged accounts are essential for maintaining security. Despite some concerns about GUI complexity and pricing, many opt for it due to the balance of features supporting efficient password and authorization management.
What are the key features of ManageEngine Password Manager Pro?In industries with significant IT infrastructure needs, such as finance or healthcare, ManageEngine Password Manager Pro is implemented to manage and secure access to service accounts and web accounts, facilitating collaborative access sharing, privileged account control, and service account management. Infrastructure teams leverage its auditing and session recording capabilities, though not all utilize session recordings, ensuring access credentials are managed efficiently.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.
Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.
What are One Identity Password Manager's key features?
Which benefits do users look for when evaluating One Identity Password Manager?
In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.
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