

Azure Key Vault and Password Manager by One Identity compete in secure credential management. Azure Key Vault appears to have the upper hand due to its strong stability, scalability, and wide integration capabilities, whereas Password Manager by One Identity is highly valued for its self-service password reset features and policy enforcement, which reduce IT workload.
Features: Azure Key Vault provides a highly stable, scalable, and integrated solution for modern Azure deployments, offering regional availability, monitoring, and logging features. Password Manager by One Identity excels with its self-service password reset, seamless directory integration, and policy enforcement capabilities, enhancing security and reducing IT workload.
Room for Improvement: Azure Key Vault could improve key rotation and cross-platform compatibility. Users report challenges with integration and suggest better support response times and pricing adjustments. One Identity Password Manager could modernize its UI and improve integration with cloud-native environments. Users see a need for enhanced multi-factor authentication options and more flexible workflows.
Ease of Deployment and Customer Service: Azure Key Vault is best in public cloud environments, known for scalable and flexible deployment. Its customer service is generally positive, though some users struggle with response times and expertise. One Identity Password Manager is mostly used in hybrid and on-prem setups, appreciated for reliable support but considered less intuitive, complicating initial deployment for some.
Pricing and ROI: Azure Key Vault uses a pay-as-you-go model, seen as economical with its robust security and features, though extensive use can increase costs. One Identity Password Manager's perpetual licensing is favorable for long-term use, with initial higher costs justified by advanced features. Users report high value and ROI from both solutions, attributing savings primarily to enhanced security and reduced operational tasks.
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical support from Azure responds as quickly as possible without any delay.
I have a strong relationship with Microsoft since we are one of their best clients in Spain.
The skill level of the support staff is also questionable.
From a technical support perspective, the team is quite knowledgeable about the product.
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
My security area wants to rotate passwords every day, every week, or every month, depending on the services.
One of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance.
The skill level of the support staff is also questionable.
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
I would classify it as low priced.
The pricing of Azure Key Vault is nominal, not that expensive.
We are planning to buy protection for Entra.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
All secrets are in the Key Vault, and access is managed by the integrated management in ITT, which Azure provides to the services.
It also helps me increase my security posture and assists with regulatory and compliance requirements.
Since implementing Azure Key Vault, I have observed that instead of storing plain values, we can store them securely as and when required.
Self-service password reset is definitely the most valuable feature.
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
| Product | Mindshare (%) |
|---|---|
| Azure Key Vault | 15.2% |
| One Identity Password Manager | 1.3% |
| Other | 83.5% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 11 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Azure Key Vault provides secure key management, secret storage, and encryption, ensuring data remains protected while integrating seamlessly with Azure services. It centralizes security credentials, facilitating management in both development and production environments.
Azure Key Vault is a robust choice for teams managing secure, automated access to credentials, secrets, and cryptographic keys. With its scalable access policies and automated key rotation, it simplifies identity access management and enhances compliance efforts. The platform’s ability to securely manage secrets while integrating with a wide range of Azure services is a notable advantage. While its user-friendly interface and regional availability are significant benefits, there is room for improvement in areas like ease of configuration, integration with third-party vendors, and overall cost-effectiveness. Suggestions for enhanced disaster recovery options and industry-specific use cases could expand its versatility further.
What are the key features of Azure Key Vault?In industries managing sensitive data such as finance, healthcare, and e-commerce, Azure Key Vault is crucial for maintaining compliance and protecting confidential information. By centralizing the management of security credentials, it supports the secure integration of applications and services, helping companies reduce risk while facilitating compliance with industry standards.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.
Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.
What are One Identity Password Manager's key features?
Which benefits do users look for when evaluating One Identity Password Manager?
In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.
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