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Delinea Secret Server vs Password Manager by One Identity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Delinea Secret Server offers positive returns with effective password management, despite higher costs compared to some alternatives.
Sentiment score
7.0
Password Manager by One Identity significantly reduces password reset time and IT costs, improving productivity and decreasing helpdesk issues.
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
Business development executive at Digitaltrack solution Pvt Ltd
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.3
Delinea Secret Server receives positive feedback on customer service and technical support, but faces criticism for slow documentation and high costs.
Sentiment score
6.6
Customers value the strong, responsive support for Password Manager, but note slow response times and staff shortages during rebranding.
When I faced issues integrating custom applications with Delinea Secret Server, the support from their deployment partner was inadequate.
Senior Cyber Security Engineer at TechnoNext Ltd.
Delinea Secret Server offers 24/7 IT support available, which addresses hidden security gaps and operational risks when validating backups, recovery, and system health, providing clear recommendations and direct communication.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Technical support from Delinea is good.
Head Of Platform Engineering at Ascend Group Co., Ltd.
From a technical support perspective, the team is quite knowledgeable about the product.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Business development executive at Digitaltrack solution Pvt Ltd
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
7.6
Delinea Secret Server is highly scalable, supporting large enterprises with flexible deployment, load balancing, and handling complex environments efficiently.
Sentiment score
7.7
One Identity Password Manager is scalable, integrates well with existing systems, but could benefit from improved documentation and advanced features.
Delinea Secret Server's scalability is good as it grows with our security needs and as we add users or consultants to the platform.
System Network Coordinator at a aerospace/defense firm with 501-1,000 employees
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
Business development executive at Digitaltrack solution Pvt Ltd
 

Stability Issues

Sentiment score
8.0
Delinea Secret Server is reliable with minimal downtime, but faces integration challenges and occasional performance issues in cloud environments.
Sentiment score
8.1
Password Manager by One Identity is praised for its stable and reliable performance, especially in self-service password management tasks.
Delinea Secret Server can be considered as a stable and reliable for most enterprise use cases, especially in vaulting and privileged access management.
Solutions Strategist at Connex Information Technologies
The stability is less than ideal since it updates to our console can take around six to ten hours.
Senior Cyber Security Engineer at TechnoNext Ltd.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Room For Improvement

Delinea Secret Server users seek improved APIs, better integration, clearer documentation, intuitive interfaces, and enhancements in support, pricing, and features.
Password Manager needs a modern UI, better performance, cloud integration, customization, Windows 11 compatibility, security, documentation, and support.
Most of the time, the solution tends to fail, necessitating the need to pull data from backup servers.
Senior Cyber Security Engineer at TechnoNext Ltd.
When it comes to web-related access, we can access directly through Delinea Secret Server.
Senior Quality Analyst at YASH Technologies
Configuring advanced policies, custom templates, and other areas including discovery scans and detailed reporting have a steep learning curve and may require extra training.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Business development executive at Digitaltrack solution Pvt Ltd
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Associate Technical Desktop Support at Digitaltrack
 

Setup Cost

Delinea Secret Server pricing is seen as high by some, but others value its features and ROI despite costs.
One Identity's Password Manager offers a cost-effective, scalable solution with advanced features, ideal for large enterprises, less so for smaller entities.
The price of Delinea Secret Server is okay, however, the solution is considered expensive when compared to others.
Senior Cyber Security Engineer at TechnoNext Ltd.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

Delinea Secret Server offers password management, Active Directory integration, session monitoring, audit logging, and secure access for enhanced organizational security.
One Identity Password Manager boosts security, efficiency, and productivity while reducing IT workload through self-service and integration features.
The biggest benefit of Delinea Secret Server would be the remote password change and discovery, which are a major help for the management of the accounts.
Senior Quality Analyst at YASH Technologies
The built-in automation features for password rotation and check-in/out workflows within Delinea Secret Server have made us more compliant when we have to answer audits.
System Network Coordinator at a aerospace/defense firm with 501-1,000 employees
Centralized auditing records user logins, file access, and privileged command executions to satisfy compliance tracking such as PCI DSS, HIPAA, and SOX.
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Self-service password reset is definitely the most valuable feature.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Categories and Ranking

Delinea Secret Server
Ranking in Enterprise Password Managers
10th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Privileged Access Management (PAM) (7th), Secrets Management Tools (6th)
Password Manager by One Ide...
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Password Managers category, the mindshare of Delinea Secret Server is 4.3%, down from 6.6% compared to the previous year. The mindshare of Password Manager by One Identity is 1.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Delinea Secret Server4.3%
Password Manager by One Identity1.7%
Other94.0%
Enterprise Password Managers
 

Featured Reviews

SP
Adjunct Assistant Professor at a university with 5,001-10,000 employees
Robust credential management has improved security and simplifies privileged access control
I would characterize common frustrations related to Delinea Secret Server rather than using the term dislike. One area is the complexity for the administrative part. While it is straightforward in core values, configuring advanced policies, custom templates, and other areas including discovery scans and detailed reporting have a steep learning curve and may require extra training. The user interface and terminology present another challenge. Some users feel that the user interface can feel dated or overly complex, with terminology around secrets and folder structures taking time to master. Pricing perception is another point where some costs are mixed, while many others find Delinea Secret Server more affordable and flexible than tier one competitors. However, smaller teams still view enterprise licensing as a significant investment. I have observed poor technical support, particularly in multiple reviews. The support can be slow, limited, and sometimes unhelpful when troubleshooting complex configurations or stability issues. Aggressive or untransparent sales practices also present a concern. Some customers on G2 have cited frustrations with hidden costs, such as unexpected EC2 instance fees and core features being unbundled or oversold during contract negotiation. Complex implementation and setup is another significant challenge. The initial configuration, deployment, and managing advanced policies or connectors requires specialized expertise that most organizations do not have, and the steep learning curve compounds this issue. Users transitioning to the cloud-hosted version frequently complain that the updated interface and permissions structure feel slow and problematic compared to the legacy on-premise setup. Integration and API challenges represent the final area of concern. The platform points out challenges with API tokenization and external system integration, and the lack of documentation is one of the key points I would highlight. This limitation affects the ability to integrate with external systems effectively.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
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911,994 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
Outsourcing Company
24%
Healthcare Company
10%
Construction Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
Which PAM tool do you prefer: CyberArk Privileged Access Manager, One Identity Safeguard, Delinea Secret Server, or BeyondTrust Privileged Remote A
For a banking or financial services use case you should check out SplitSecure. Very easy to deploy and use and splits secrets across devices rather than on cloud servers so you get full cryptograph...
What is your experience regarding pricing and costs for One Identity Password Manager?
The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
 

Also Known As

Thycotic Secret Server, Delinea Password Reset Server
No data available
 

Overview

 

Sample Customers

Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Find out what your peers are saying about Delinea Secret Server vs. Password Manager by One Identity and other solutions. Updated: August 2026.
911,994 professionals have used our research since 2012.