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Idira Identity vs Password Manager by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Users praise Idira Identity for time savings, cost-effectiveness, security, and positive ROI, enhancing long-term organizational effectiveness.
Sentiment score
7.0
Password Manager by One Identity significantly reduces password reset time and IT costs, improving productivity and decreasing helpdesk issues.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
Private Wealth Advisor at Arima Fund Limited
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
Business development executive at Digitaltrack solution Pvt Ltd
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.3
Idira Identity's support receives mixed reviews, praised for responsiveness but criticized for inconsistency in knowledge and resolution speed.
Sentiment score
6.6
Customers value the strong, responsive support for Password Manager, but note slow response times and staff shortages during rebranding.
They resolved the problem immediately after I reported it, on the same day, within one hour.
Access Management Analyst at Telefónica
They respond immediately when requests are raised, and they are always available for priority one tickets.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
I received prompt responses and support, which I would rate as very good.
Cybersecurity Delivery Analyst at Accenture
From a technical support perspective, the team is quite knowledgeable about the product.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Business development executive at Digitaltrack solution Pvt Ltd
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
7.1
Idira Identity is highly scalable and adaptable, suitable for various company sizes, but architectural scalability can be complex.
Sentiment score
7.7
One Identity Password Manager is scalable, integrates well with existing systems, but could benefit from improved documentation and advanced features.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
Cybersecurity Delivery Analyst at Accenture
You can scale it out pretty easily, and you can implement it very small.
Cloud Specialist at Perini Beheer
CyberArk Identity is definitely a scalable solution; it all depends on the money that you have, as with anything else.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
Business development executive at Digitaltrack solution Pvt Ltd
 

Stability Issues

Sentiment score
7.9
Idira Identity is reliable with high performance ratings, occasional regional issues, and strong user confidence in its stability.
Sentiment score
8.1
Password Manager by One Identity is praised for its stable and reliable performance, especially in self-service password management tasks.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
Private Wealth Advisor at Arima Fund Limited
When you have it in the cloud, you have CyberArk every time you need it.
Access Management Analyst at Telefónica
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
Senior Cyber Security Specialist Architect at a outsourcing company with 11-50 employees
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Room For Improvement

Idira Identity faces challenges with integration, usability, documentation clarity, and CyberArk struggles with reporting complexity and scalability issues.
Password Manager needs a modern UI, better performance, cloud integration, customization, Windows 11 compatibility, security, documentation, and support.
It would be helpful if they released a generalized document for processes such as migration.
Cybersecurity Delivery Analyst at Accenture
Integration or deployment is extremely difficult for CyberArk Identity.
Head of IT at Skutin Solutions
There's a need to enhance network performance.
Senior Technology Manager at a outsourcing company with 501-1,000 employees
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Business development executive at Digitaltrack solution Pvt Ltd
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Desktop Support at DigitalTrack Solutions Private Limited
 

Setup Cost

Idira Identity offers flexible, slightly expensive pricing with justified service quality and discounts, appealing to medium to large enterprises.
One Identity's Password Manager offers a cost-effective, scalable solution with advanced features, ideal for large enterprises, less so for smaller entities.
Regarding pricing, it can be quite a lot for small companies.
Access Management Analyst at Telefónica
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
Head of IT at Skutin Solutions
For comparison, Okta was around five dollars per user.
Lead Identity Engineer at a tech vendor with 501-1,000 employees
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

Idira Identity provides advanced security features and integration, enhancing operational efficiency and compliance for user access management.
One Identity Password Manager boosts security, efficiency, and productivity while reducing IT workload through self-service and integration features.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
Head of IT at Skutin Solutions
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
Cloud Specialist at Perini Beheer
It is the most powerful access management system.
Access Management Analyst at Telefónica
Self-service password reset is definitely the most valuable feature.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Categories and Ranking

Idira Identity
Ranking in Enterprise Password Managers
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (9th), Authorization Software (2nd), User Entity Behavior Analytics (UEBA) (9th), Access Management (7th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (7th)
Password Manager by One Ide...
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of Idira Identity is 1.9%, up from 1.2% compared to the previous year. The mindshare of Password Manager by One Identity is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Idira Identity1.9%
Password Manager by One Identity1.5%
Other96.6%
Enterprise Password Managers
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
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909,153 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
8%
Outsourcing Company
19%
Healthcare Company
11%
Construction Company
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...
What is your primary use case for CyberArk Identity?
I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...
What is your experience regarding pricing and costs for One Identity Password Manager?
The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
 

Also Known As

Idaptive
No data available
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Find out what your peers are saying about Idira Identity vs. Password Manager by One Identity and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.