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Password Manager by One Identity pros and cons

Vendor: One Identity
4.3 out of 5
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Pros & Cons summary

Password Manager by One Identity streamlines password management by reducing tickets by up to 80%, automating tasks, and integrating features like passcodes and MFA. Its cloud-based OTP generation enables global access. Despite needing more support staff, improved reporting, and better third-party connectors, it offers powerful, multilingual secure self-service. Addressing Windows Eleven compatibility and enhancing cloud and customization features would further enhance its value for IT teams.

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Prominent pros & cons

PROS

One Identity Password Manager has reduced password-related tickets by up to 80%, saving significant IT time and effort.
ROI is visible through reduced support costs, improved efficiency, and enhanced user productivity.
One Identity Password Manager seamlessly integrates with various password modules like OTP and MFA.
One-time password features enable users to reset passwords independently, reducing dependency on help desks.
One Identity Password Manager is highly customizable and supports multiple languages, including Arabic.

CONS

Support team management requires improvement with an increased number of personnel.
Complexity in backend development lacks sufficient documentation.
Integration with other technologies is complicated, with a need for more connectors or adapters.
Customization options are limited and should be more cloud-focused.
Better Windows Eleven compatibility is needed, especially for password resets before login.
 

Password Manager by One Identity Pros review quotes

Mahesh Malve - PeerSpot reviewer
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Apr 15, 2026
The ROI is clearly visible in terms of reduced support costs, improved efficiency, and better user productivity.
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Twinkle Solanki - PeerSpot reviewer
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Apr 21, 2026
One Identity Password Manager fits really well into our workflow; it takes a lot of pressure off the IT team by automating password-related tasks, so we can focus on more important work, and it gives users more independence since they do not have to rely on support for simple issues.
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DB
Dnyaneshwar Bhopale
Desktop Support at DigitalTrack Solutions Private Limited
May 8, 2026
One Identity Password Manager has been a reliable and effective solution for reducing help desk workload and improving user productivity, and the self-service features, security, and ease of use have provided good value for the organization.
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Buyer's Guide
Password Manager by One Identity
July 2026
Free Report: Password Manager by One Identity Reviews and More
Learn what your peers think about Password Manager by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
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Stefano Maffei - PeerSpot reviewer
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
Aug 10, 2023
It is an absolutely scalable solution...The product is easy to install.
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Yehuda Fabian - PeerSpot reviewer
Yehuda Fabian
System Administrator at Shaare Zedek Medical Centre
May 28, 2026
Password Manager is very effective at helping users reset their passwords.
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AdrienHayot - PeerSpot reviewer
AdrienHayot
Director at Socapal
Jan 24, 2023
The solution is very customizable.
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SanjayKumar13 - PeerSpot reviewer
SanjayKumar13
Cyber security lead at a tech vendor with 10,001+ employees
Apr 19, 2023
It provides seamless integration with different types of password modules like temporary access passcode and MFA.
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DD
DmitryDurov
Architect/Identity Manager Implementation Consultant
Jul 19, 2022
It is extremely simple to integrate with various systems, including OTP, passwords, and so on because everything is based on our environment.
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Samir Abu Tahoun - PeerSpot reviewer
Samir Abu Tahoun
Chief Executive Officer at SMT
Apr 27, 2022
The initial setup of One Identity Password Manager is easier than other solutions.
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SameerPalav - PeerSpot reviewer
SameerPalav
Managing Director at Amal it
Aug 14, 2021
It does have advantages over the other products that we are seeing. Other products don't have the out-of-the-box OTP option, whereas One Identity Password Manager has the out-of-the-box OTP option. It also has a cloud-based solution for generating OTPs. So, the customers can either opt for their own SMS gateway, or they can use the One Identity OTP option where they don't have to have an SMS gateway. With other products, customers must have their own SMS gateway.
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Show 1 more reviews (out of 11)
 

Password Manager by One Identity Cons review quotes

Mahesh Malve - PeerSpot reviewer
Mahesh Malve
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Apr 15, 2026
One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools.
Read full review
Twinkle Solanki - PeerSpot reviewer
Twinkle Solanki
Business development executive at Digitaltrack solution Pvt Ltd
Apr 21, 2026
One thing we noticed is that the user interface and overall experience could be more modern and intuitive.
Read full review
DB
Dnyaneshwar Bhopale
Desktop Support at DigitalTrack Solutions Private Limited
May 8, 2026
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while faster customization and more cloud-focused features would also improve the overall experience.
Read full review
Buyer's Guide
Password Manager by One Identity
July 2026
Free Report: Password Manager by One Identity Reviews and More
Learn what your peers think about Password Manager by One Identity. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
DOWNLOAD NOW
904,973 professionals have used our research since 2012.
Stefano Maffei - PeerSpot reviewer
Stefano Maffei
Senior Cyber Security Manager at Business Integration Partners
Aug 10, 2023
The improvement required is an increase in the number of people who manage the product's support team.
Read full review
Yehuda Fabian - PeerSpot reviewer
Yehuda Fabian
System Administrator at Shaare Zedek Medical Centre
May 28, 2026
There is a need for better Windows Eleven compatibility, especially for resetting passwords before login.
Read full review
AdrienHayot - PeerSpot reviewer
AdrienHayot
Director at Socapal
Jan 24, 2023
The software is complex on the backend, and there isn't enough documentation.
Read full review
SanjayKumar13 - PeerSpot reviewer
SanjayKumar13
Cyber security lead at a tech vendor with 10,001+ employees
Apr 19, 2023
The UI needs improvement to match any other standard password manager because it's not very intuitive right now.
Read full review
DD
DmitryDurov
Architect/Identity Manager Implementation Consultant
Jul 19, 2022
I would like it to be more secure in terms of password storage.
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Samir Abu Tahoun - PeerSpot reviewer
Samir Abu Tahoun
Chief Executive Officer at SMT
Apr 27, 2022
One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization.
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SameerPalav - PeerSpot reviewer
SameerPalav
Managing Director at Amal it
Aug 14, 2021
If there is a self-service option to update the mobile number, it will be much more useful.
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Show 1 more reviews (out of 11)

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Product Categories

Product Categories
Enterprise Password Managers

Popular Comparisons

Popular Comparisons
Idira Privileged Access Manager vs Password Manager by One Identity Logo
Idira Privileged Access Manager vs Password Manager by One Identity
Azure Key Vault vs Password Manager by One Identity Logo
Azure Key Vault vs Password Manager by One Identity
AWS Secrets Manager vs Password Manager by One Identity Logo
AWS Secrets Manager vs Password Manager by One Identity
Delinea Secret Server vs Password Manager by One Identity Logo
Delinea Secret Server vs Password Manager by One Identity
HashiCorp Vault vs Password Manager by One Identity Logo
HashiCorp Vault vs Password Manager by One Identity
Keeper Enterprise Password Manager vs Password Manager by One Identity Logo
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1Password Business vs Password Manager by One Identity Logo
1Password Business vs Password Manager by One Identity
Akeyless Secrets Management vs Password Manager by One Identity Logo
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Devolutions Hub vs Password Manager by One Identity Logo
Devolutions Hub vs Password Manager by One Identity
Netwrix Password Secure vs Password Manager by One Identity Logo
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Fischer Identity – Password Management vs Password Manager by One Identity Logo
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See all alternatives
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