

Keeper Enterprise Password Manager and Password Manager by One Identity compete in the password management space. Keeper holds the upper hand with its user-friendly interface and extensive feature list, whereas One Identity is preferred for its enterprise-scale security integration.
Features: Keeper offers Single Sign-On, BreachWatch for dark web monitoring, and real-time password analysis. It also provides synchronization across devices and a detailed security architecture. One Identity excels with self-service password reset, seamless Active Directory integration, and multi-factor authentication, which enhance security and reduce IT workload.
Room for Improvement: Keeper could improve its SSO management and setup procedures, add external folder sharing, and enhance its mobile app functions. One Identity needs a more modern interface, better integration support for cloud-native solutions, and enhancements in mobile functionality and reporting features. Greater customization capabilities would also benefit both products.
Ease of Deployment and Customer Service: Keeper is versatile across cloud environments and is praised for its straightforward deployment and responsive customer support. One Identity typically involves hybrid and on-premises setups but is noted for its strong integration capabilities. However, its customer support is often reported as less responsive compared to Keeper's.
Pricing and ROI: Keeper is priced reasonably, offering various options aligned with its feature-rich platform. It justifies its price through security enhancements and time savings. One Identity is competitively priced, appealing to enterprises with its perpetual licensing model. It offers ROI through decreased IT workload and enhanced operational efficiency.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
The BridgeWatch module allows us to have fairly advanced dark web monitoring.
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
It was perfect, and I had no reason to complain.
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
From a technical support perspective, the team is quite knowledgeable about the product.
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths.
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
The ability to share credentials easily and securely was a big improvement.
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
The very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.
Self-service password reset is definitely the most valuable feature.
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
| Product | Mindshare (%) |
|---|---|
| Keeper Enterprise Password Manager | 4.9% |
| One Identity Password Manager | 1.3% |
| Other | 93.8% |

| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 5 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Keeper Enterprise Password Manager provides robust security across devices with two-factor authentication and seamless password sharing for users seeking ease of use and strong encryption.
Keeper Enterprise Password Manager offers a comprehensive solution for managing sensitive information with features like cross-platform compatibility, multi-device access, and complex password generation. Businesses appreciate its user-friendly interfaces and mobile-friendly design that enhances productivity. Keeper supports secure credential management with AES 256 encryption, browser extensions, and cloud storage, catering to both personal and professional needs. Advanced features such as autofill, folder organization, and fingerprint login ensure streamlined operations for individuals and teams.
What features make Keeper Enterprise Password Manager stand out?In industries like finance, healthcare, and education, Keeper Enterprise Password Manager is crucial for securing access credentials and sensitive information. Organizations leverage its features to manage passwords efficiently, ensuring compliance and streamlined operations. Teams benefit from enhanced security protocols and data synchronization across all devices, making it a favored choice in sectors requiring stringent data protection measures.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.
Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.
What are One Identity Password Manager's key features?
Which benefits do users look for when evaluating One Identity Password Manager?
In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.
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