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Keeper Enterprise Password Manager vs Password Manager by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Keeper Enterprise Password Manager enhances security and efficiency, offering significant time savings and potential ROI despite measurement challenges.
Sentiment score
7.0
Password Manager by One Identity significantly reduces password reset time and IT costs, improving productivity and decreasing helpdesk issues.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
The BridgeWatch module allows us to have fairly advanced dark web monitoring.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Chargé d'affaires informatique at OCI Informatique
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
Business development executive at Digitaltrack solution Pvt Ltd
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
7.1
Keeper Enterprise Password Manager's customer service is praised for responsiveness, with most users finding the system intuitive and user-friendly.
Sentiment score
6.6
Customers value the strong, responsive support for Password Manager, but note slow response times and staff shortages during rebranding.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Chargé d'affaires informatique at OCI Informatique
From a technical support perspective, the team is quite knowledgeable about the product.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Business development executive at Digitaltrack solution Pvt Ltd
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
8.3
Keeper Enterprise Password Manager easily scales, supporting large user numbers and integrations, with stable performance and positive scalability ratings.
Sentiment score
7.7
One Identity Password Manager is scalable, integrates well with existing systems, but could benefit from improved documentation and advanced features.
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
Technical Lead
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Senior Security Engineer at a consultancy with 11-50 employees
I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
Business development executive at Digitaltrack solution Pvt Ltd
 

Stability Issues

Sentiment score
8.8
Keeper Enterprise Password Manager is highly stable, reliable, with excellent support, enhancing user trust and confidence over years.
Sentiment score
8.1
Password Manager by One Identity is praised for its stable and reliable performance, especially in self-service password management tasks.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Room For Improvement

Users seek improvements in SSO, folder sharing, API integration, deployment, and third-party tool interfaces for Keeper Enterprise Password Manager.
Password Manager needs a modern UI, better performance, cloud integration, customization, Windows 11 compatibility, security, documentation, and support.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Senior Security Engineer at a consultancy with 11-50 employees
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
Technical Lead
It would be better if there was an option for an easy way to share the password with people who do not use Keeper, such as a one-time share where you can just share the whole folder instead of having to share each record.
IT Technician at a consultancy with 1-10 employees
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Business development executive at Digitaltrack solution Pvt Ltd
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Desktop Support at DigitalTrack Solutions Private Limited
 

Setup Cost

Keeper's pricing is seen as affordable and justified for its features, with discounts available via annual plans and promos.
One Identity's Password Manager offers a cost-effective, scalable solution with advanced features, ideal for large enterprises, less so for smaller entities.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
Technical Lead
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Chargé d'affaires informatique at OCI Informatique
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
 

Valuable Features

Keeper Enterprise Password Manager enhances security with features like SSO, MFA, BreachWatch, and integration, ensuring efficient, secure credential management.
One Identity Password Manager boosts security, efficiency, and productivity while reducing IT workload through self-service and integration features.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
The very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.
Ingénieur Avant Ventes Solution Msp at a non-tech company with 11-50 employees
Self-service password reset is definitely the most valuable feature.
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Business development executive at Digitaltrack solution Pvt Ltd
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Categories and Ranking

Keeper Enterprise Password ...
Ranking in Enterprise Password Managers
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
43
Ranking in other categories
No ranking in other categories
Password Manager by One Ide...
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Enterprise Password Managers category, the mindshare of Keeper Enterprise Password Manager is 4.9%, up from 4.3% compared to the previous year. The mindshare of Password Manager by One Identity is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
Keeper Enterprise Password Manager4.9%
One Identity Password Manager1.3%
Other93.8%
Enterprise Password Managers
 

Featured Reviews

AR
Technical Lead
Password manager has strengthened daily device security and has simplified secure sharing
While Keeper Enterprise Password Manager has a good interface for password management, I believe they can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments. Regarding improvements needed for the deployment of Keeper Enterprise Password Manager, I would like to see a simple way to install requirements on servers so they can easily be accessed through it and use Privileged Access Management. Right now the installation is somewhat complex as there is scripting to be done. It would be great for that setup to be more simple for operators.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
7%
Comms Service Provider
7%
Construction Company
7%
Outsourcing Company
19%
Construction Company
12%
Financial Services Firm
11%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
My experience with pricing, setup cost, and licensing has been good. I am not particularly involved with that aspect, and the details were discussed during onboarding and managed by our accounts team.
What needs improvement with Keeper?
Keeper Enterprise Password Manager can be improved as some browsers have issues with password fills. Sometimes it's tough to fill in the password, and it asks for login every time. Some session man...
What is your primary use case for Keeper?
My main use case for Keeper Enterprise Password Manager is to save all my secrets and passwords within it. We have shared folders where we store all our secrets and shared secrets that everyone fro...
What is your experience regarding pricing and costs for One Identity Password Manager?
The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
 

Also Known As

Keeper Security
No data available
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Find out what your peers are saying about Keeper Enterprise Password Manager vs. Password Manager by One Identity and other solutions. Updated: June 2026.
905,526 professionals have used our research since 2012.