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OpenText Identity Governance Reviews

Vendor: OpenText
4.0 out of 5
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What is OpenText Identity Governance?

OpenText Identity Governance provides robust access review capabilities, risk analysis, and intuitive dashboards. Its advanced role mining and dynamic grouping ensure efficient access management, supporting compliance through separations of duties.

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OpenText Identity Governance is the #30 ranked solution in top Identity Management (IM) solutions. PeerSpot users give OpenText Identity Governance an average rating of 8.0 out of 10. OpenText Identity Governance is most commonly compared to SailPoint Identity Security Cloud: OpenText Identity Governance vs SailPoint Identity Security Cloud. OpenText Identity Governance is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 15% of all views.
Buyer's Guide
Identity Management (IM)
July 2025
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OpenText Identity Governance mindshare

As of August 2025, the mindshare of OpenText Identity Governance in the Identity Management (IM) category stands at 0.6%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
OpenText Identity Governance0.6%
SailPoint Identity Security Cloud19.4%
Microsoft Entra ID12.5%
Other67.5%
Identity Management (IM)
 
 
Key learnings from peers

Valuable Features

OpenText Identity Governance boasts features like access review, risk analysis, role mining, and advance analytics. Users highlight capabilities in access certification and risk evaluation, along with stability, scalability, and ease of installation. Dynamic grouping, life cycle management, and provisioning integration are emphasized, while business roles and duties offer comprehensive models. Advanced reporting and intuitive dashboards enhance usability. Managers appreciate automated fulfillment processes, aiding in large environments by efficiently managing permissions, approvals, and policy creation.
  • "You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
  • "NetIQ Identity Governance has improved the security of my company."
  • "This solution has been around for a long time. It has had lots of successful deployments and releases."

Room for Improvement

OpenText Identity Governance requires enhancements in the installation process and interface design. Users seek additional connectors, especially for cloud applications like AWS, and improved integration with Micro Focus products. More advanced identity intelligence features are desired. The need for a comprehensive suite rather than separate products is highlighted. Existing connectors are considered outdated. The initial setup process could be more user-friendly, and movement towards cloud deployment is suggested to increase competitiveness in smaller markets.
  • "NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
  • "The initial setup has room for improvement."
  • "They haven't really evolved the product to the cloud, so they don't have a cloud solution."

ROI

OpenText Identity Governance reduced financial costs significantly by eliminating lengthy manual audits in the initial project stage. It helped lower fraud risk, leading to returns by preventing future issues. Adopting this governance led to efficient access provisioning for employees, contractors, and customers, resulting in substantial gains. Users observed positive financial outcomes after two years of operation.

Pricing

  • "In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
  • "I give the cost a nine out of ten."
  • "It's expensive relative to the cloud solutions that are out there."

Popular Use Cases

OpenText Identity Governance is primarily utilized for access certification, role management, and auditing. It handles access review to ensure proper activation and deactivation of user accounts with necessary permissions. Deployed in sectors like banking and government, it facilitates configuration of duties, role mining, account discovery, and internal auditing. Users in regions such as Chile and Argentina deploy it for comprehensive access control and certification purposes.

Service and Support

OpenText Identity Governance's service and support are generally satisfying. Many find technical support knowledgeable and effective, though some suggest response times could improve. Responses vary, with some rating it as decent yet imperfect, while others describe it as good. A few, however, express dissatisfaction.

Deployment

OpenText Identity Governance's initial setup varies in complexity. Some find it straightforward, while others see it as complex without an installation wizard, requiring manual steps. Experience eases the process. The setup involves technical and functional roles, depending on client needs. Deployment can be quick, but full integration takes longer, influenced by application complexity, business objectives, and resource availability. Architect, system engineer, and technical experts ensure proper installation, understanding systems, and managing resources.

Scalability

Users express confidence in OpenText Identity Governance's ability to scale, noting successful implementations, such as with a bank in Chile managing over 12,000 identities. Satisfaction is conveyed in scalability, earning ratings of eight to nine out of ten. Although scalability is praised, some uncertainty exists about performance with significantly larger deployments. Nevertheless, no issues have been encountered that affect their experience with more extensive identity management, highlighting its reliability for moderate scalability needs.

Stability

OpenText Identity Governance is praised by many for being stable and reliable, with no bugs, crashes, or freezes. Users rarely experience problems and usually seek advice on new integrations rather than support for stability issues. Although some rate its stability as just satisfactory, most give high ratings, such as a nine out of ten. Stability is depended on effective deployment, contributing to its solid performance and dependability.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Identity Management (IM) Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise29
By visitors reading reviews

Top industries

By visitors reading reviews
Comms Service Provider
15%
Educational Organization
13%
Government
9%
Wholesaler/Distributor
8%
Transportation Company
8%
Manufacturing Company
6%
Performing Arts
6%
Financial Services Firm
6%
Construction Company
4%
University
4%
Healthcare Company
4%
Retailer
4%
Computer Software Company
4%
Pharma/Biotech Company
2%
Logistics Company
2%
Media Company
2%
Non Profit
2%
Insurance Company
2%
Real Estate/Law Firm
2%

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Learn more about OpenText Identity Governance

OpenText Identity Governance enhances access management and auditing processes through features such as role mining, access certification, and separations of duties that support efficient management protocols. Though it excels in stability, scalability, and integration with Identity Management solutions, it requires improvements in installation, Workflow Designer, and cloud application connectors. Addressing stability issues and offering enhanced Identity Intelligence features are essential for competitive edge. The governance tool leverages automated reporting and approval workflows, aiding large environments in streamlining management tasks. Its ability to integrate closely with NetIQ Identity Manager facilitates internal audits, particularly in banking and governmental sectors.

What are the key features?
  • Access Review: Manage permissions efficiently across applications.
  • Risk Analysis: Provides detailed risk assessment to support governance.
  • Advanced Role Mining: Enhance management with refined role assignments.
  • Dynamic Grouping: Enables efficient dynamic access adjustment.
  • Automated Reporting: Streamline compliance and reporting with automation.
What benefits should users look for?
  • Compliance Assurance: Identifies power imbalances, ensuring policy adherence.
  • Performance Integration: Offers seamless compatibility with IDM solutions.
  • Streamlined Governance: Automated processes support efficiency in large environments.
  • Stability and Scalability: Designed to sustain performance in growing infrastructures.

OpenText Identity Governance sees deployment in industries like banking and government, where auditing and access management are critical. It aids in permission management and account discovery, utilized notably in regions such as Chile and Argentina. Organizations benefit from its integration with NetIQ Identity Manager to ensure proper account activation and deactivation, ultimately facilitating sector-specific compliance and auditing tasks.

OpenText Identity Governance was previously known as NetIQ Access Governance Suite, Novell Access Governance Suite.

OpenText Identity Governance customers

Western & Southern Financial Group

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Product Categories

Product Categories
Identity Management (IM)

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OpenText Identity Governance Reviews Summary
Author infoRatingReview Summary
Account Executive at a tech services company with 11-50 employees3.5No summary available
IAM Specialist at a tech services company with 11-50 employees4.0NetIQ Identity Governance offers valuable features like automatic access review processes that ease the verification of user access, beneficial in large environments. However, it lacks flexibility in filtering options and requires better application integration.
Product Manager, Consultor at Assertiva3.0No summary available
Managing Director at a tech services company with 51-200 employees4.0No summary available
Technology director at Asyg4.5I use NetIQ Identity Governance primarily for certifying access, appreciating its stability and scalability. However, the initial setup could be improved. A return on investment materializes after two years of use. We did not consider other solutions.
IAM Specialist at Clear Intelligence4.0No summary available
Education Director at ID Integrated Data SA4.5No summary available
Education Director at ID Integrated Data SA4.0No summary available