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ForgeRock vs OpenText Identity Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ForgeRock
Ranking in Identity Management (IM)
15th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (14th), Customer Identity and Access Management (CIAM) (7th)
OpenText Identity Governance
Ranking in Identity Management (IM)
28th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of ForgeRock is 3.8%, down from 4.7% compared to the previous year. The mindshare of OpenText Identity Governance is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
ForgeRock3.8%
OpenText Identity Governance1.2%
Other95.0%
Identity Management (IM)
 

Featured Reviews

Ahmet Murat Ülker - PeerSpot reviewer
Devops Engineer and Trainer at a tech vendor with 1-10 employees
Easy to use, but customizations can be complicated to handle
I would suggest others use the product after asking them to consider their use cases. SSO may be a use case for some, and using the product as an IDM tool may be a use case. At the moment, my company is not deploying all the components of ForgeRock itself. My company uses ForgeRock for OAuth 2.0. For example, my company is not deploying the IDM and identity gateway components. You should consider your use case and select the required components for that use case. My company does not use the SSO features of the tool. My company uses SSO to access ForgeRock's AM Console for individual users. My company does not use single sign on features of the product and instead, we use Auth0. I rate the tool a seven or eight out of ten.
GA
IAM Specialist at a tech services company with 11-50 employees
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"We create and define the permissions and configurations for the users."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"In terms of the tool's operational efficiency, ForgeRock Access Management is used in a lot of environments, different regions, and in different stages of production environments."
"I like the way it is handling authentication and authorization."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The support is good and prompt."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"When doing a review you can either make manual or automatic fulfillment to immediately apply the manager's decision to the system, like removing or adding new permissions to the user account."
"I like the queries and find the catalog to be comparatively powerful."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"NetIQ Identity Governance has improved the security of my company."
 

Cons

"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"We would like this solution to be developed for use with mobile applications."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"The initial setup has room for improvement."
"The product could use more advanced features related to Identity Intelligence."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"We need more connectors to cloud applications like AWS."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"Technical support is horrible."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
 

Pricing and Cost Advice

"ForgeRock is an expensive solution."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"It's a bit pricey and could be more competitive."
"The pricing of the solution is fair but I do not have the full details."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"ForgeRock's pricing is more competitive than other products."
"I give the cost a nine out of ten."
"It's expensive relative to the cloud solutions that are out there."
"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
6%
Comms Service Provider
16%
Computer Software Company
9%
Real Estate/Law Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business9
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
What do you like most about NetIQ Identity Governance?
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review...
What needs improvement with NetIQ Identity Governance?
NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging...
What advice do you have for others considering NetIQ Identity Governance?
The solution is worth using because of its flexibility, especially in integrating applications. However, the time required for integration varies based on the quality of documentation provided for ...
 

Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
NetIQ Access Governance Suite, Novell Access Governance Suite
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Western & Southern Financial Group
Find out what your peers are saying about ForgeRock vs. OpenText Identity Governance and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.