Service and Support
Customer service for Microsoft Power BI is frequently praised as responsive and helpful, although some find access challenging. Many users rely on online resources, forums, and communities due to the abundance of support available outside direct interaction. Technical support varies, with some finding it effective and prompt, while others encounter delays or lack of clarity. The community surrounding Microsoft Power BI is robust, providing additional avenues for assistance and problem-solving.
Deployment
Users generally find Microsoft Power BI's initial setup straightforward and easy, especially in a cloud environment. Familiarity with Microsoft ecosystems, such as SharePoint and SQL, aids the process. The installation is usually quick, taking from minutes to a few days. More complex setups, like those involving security models or data gateways, require more expertise and time. While straightforward for most, the integration of multiple components can introduce complexity, depending on specific requirements and data management needs.
Scalability
Microsoft Power BI is generally rated high for scalability, particularly in cloud environments, with options like Premium enhancing its capacity. Users report it accommodates various company sizes, but there can be constraints related to cost and specific data volumes. Though it generally meets expectations, large enterprise deployments might face challenges with simultaneous queries or big data handling. Users suggest experienced developers may be needed for optimal scaling, especially with complex configurations.
Stability
Microsoft Power BI is largely stable and reliable. Users report it performs well with smaller datasets but can experience slowdowns or challenges with large volumes of data. Connectivity and network conditions can impact stability. Many find it robust and efficient, though some users mention specific integration challenges or intermittent service issues. Power BI frequently updates to improve performance, and it remains a widely trusted and well-regarded tool.