Jira is a powerful cloud- and subscription-based application lifecycle and issue management solution. It is designed to aid users both in project management and in resolving any issues that arise at any point in the software development process. It is especially concerned with easing the ability of developers to collaborate.
| Product | Market Share (%) |
|---|---|
| Jira | 20.0% |
| Microsoft Azure DevOps | 14.9% |
| Codebeamer | 9.5% |
| Other | 55.6% |
| Type | Title | Date | |
|---|---|---|---|
| Category | Application Lifecycle Management (ALM) Suites | Aug 28, 2025 | Download |
| Product | Reviews, tips, and advice from real users | Aug 28, 2025 | Download |
| Comparison | Jira vs Microsoft Azure DevOps | Aug 28, 2025 | Download |
| Comparison | Jira vs Polarion ALM | Aug 28, 2025 | Download |
| Comparison | Jira vs Nutanix Cloud Manager (NCM) | Aug 28, 2025 | Download |
| Title | Rating | Mindshare | Recommending | |
|---|---|---|---|---|
| Microsoft Azure DevOps | 4.1 | 14.9% | 95% | 135 interviewsAdd to research |
| monday.com for Enterprise | 4.7 | N/A | 98% | 227 interviewsAdd to research |
| Company Size | Count |
|---|---|
| Small Business | 89 |
| Midsize Enterprise | 49 |
| Large Enterprise | 118 |
| Company Size | Count |
|---|---|
| Small Business | 555 |
| Midsize Enterprise | 421 |
| Large Enterprise | 1974 |
Jira Benefits
Some of the ways that organizations can benefit by choosing to deploy Jira include:
Jira Features
Real-time notification feature. Users can set Jira so that it offers them notifications that contain critical information in real time. It can send users email notifications when pressing issues have been updated. They can also set it to notify them about tasks that may be due, or other similar events.
Reviews from Real Users
Jira is a powerful solution that stands out when compared to many of its competitors. Two major advantages it offers are its workflow engine and its highly customizable dashboard.
Bharath R., the tool implementation and project management lead at a financial services firm, writes, “I feel the strongest feature of Jira is its workflow engine. It empowers us to automate our workflows within our organization. It's the one characteristic of Jira which I think can help any organization, be it in any domain.”
Uday J., a staff engineer at a computer company, says, “Another thing that I like a lot about Jira is that in the dashboard, you can plug the modules that you want. You can enable certain sections. For example, you can show trend history, open Jira tickets, etc. Some of the managers have created a dashboard for each engineer.”
Jira was previously known as Jira Software.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
| Author info | Rating | Review Summary |
|---|---|---|
| Assistant General Manager at ICICI Bank | 4.0 | We use Jira for project management, focusing on task and bug tracking. Its features include user-friendly task assignment and management, although access controls limit full exploration. We considered ESQ and Prognosis for unrelated monitoring tasks. |
| Senior Director, Head of Information Systems Division at Israel Innovation Authority | 4.0 | I've used Jira for 2–3 years and found it boosts productivity and cost efficiency, though some improvements like AI features could help. It's easy to set up and scale, and I would recommend it, rating it an 8. |
| Technical Delivery Lead at Applied Materials | 4.5 | I manage sprints and backlogs using Jira, appreciating its Sprint board, repository, and Confluence integrations. While customization is beneficial, I find the reporting capabilities lacking, especially in tracking individual sprint capacities and analytics. |
| DevOps Engineer at Merck Group | 5.0 | I primarily create and track tickets in Jira, appreciating its user-friendly interface and valuable AI features for summarizing tickets. Improved documentation for workflow automation would enhance usability. We previously used Jama before adopting Jira and are currently using Microsoft Azure. |
| Senior Consultant at a manufacturing company with 10,001+ employees | 4.0 | I use Jira for sprint planning and project tracking, appreciating its ease of use and ability to run reports. While the interface can feel cluttered, improvements like AI integration would be beneficial. I've also used Microsoft Project, but prefer Jira's simplicity. |
| General Manager at HDI Systeme AG | 4.5 | I use Jira for project management due to its effective issue tracking, agile management, and insightful reporting and analytics. It outperforms other solutions we've tried. However, I believe its pricing needs improvement. |
| Managing Director at Corecom Quality Engineering | 4.0 | In our organization, we use Jira for project management primarily with Scrum, appreciating its flexibility and integration capabilities. However, it could be more user-friendly, especially for administrative tasks, and its add-on licensing model could be improved. |
| Software Engineer at Daum Communications | 4.5 | I use Jira extensively for software development, including requirement gathering and issue tracking. Its integration with Slack and Teams is seamless. While Jira is user-friendly and feature-rich, adding AI functionality for issue finding would enhance its capabilities. |
