Fortinet FortiMail Cloud Reviews

Name: Fortinet FortiMail Cloud
Brand: Fortinet
Rating: 4.0 (24 reviews)

4.0 out of 5

24 reviews
88% willing to recommend

What is Fortinet FortiMail Cloud?

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

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Fortinet FortiMail Cloud is the #6 ranked solution in top Cloud Email solutions and #7 ranked solution in top Secure Email Gateway (SEG) solutions. PeerSpot users give Fortinet FortiMail Cloud an average rating of 8.0 out of 10. Fortinet FortiMail Cloud is most commonly compared to Microsoft Defender for Office 365: Fortinet FortiMail Cloud vs Microsoft Defender for Office 365. Fortinet FortiMail Cloud is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 10% of all views.

Buyer's Guide

Fortinet FortiMail Cloud

August 2025

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Featured Fortinet FortiMail Cloud reviews

Pravin Mandlik

Director at a tech services company with 11-50 employees

Our use case was basically that we were already using a Fortinet firewall, and it was easy for us to adopt a Fortinet Cloud solution, considering we would have a secret console through which we can manage it. Management was one of the key factors. The return on investment for us was achieved since we did not have similar incidents again in our environment. Fortinet is also good at providing security beyond our email solution assets. That is why we opted to go with it.

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Yonas Abebe

Senior Network and Security Engineer at Symbol Technologies PLC

Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production. One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers. This level of compatibility makes it a suitable choice for organizations looking to secure their email systems.

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AbdulHannan

Network Security Engineer at Pronet

Content disarming and analysis are essential features in our email security setup. If an incoming email contains anything suspicious, such as malicious code, phishing materials, or potentially harmful content, FortiMail will first detect and neutralize the threats within the email before delivering it to the recipient. This ensures that the email is safe and poses no risk to the end user, providing peace of mind. Content analysis is another critical aspect. It involves scanning emails for elements like embedded images, links to suspicious websites, or any content that violates our security policies. Lastly, the impersonation detection feature is equally important. It helps identify cases where someone is trying to impersonate another person, such as a board of directors member or a key figure within the organization, in an attempt to send deceptive emails.

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Fortinet FortiMail Cloud mindshare

Product category:

As of August 2025, the mindshare of Fortinet FortiMail Cloud in the Cloud Email category stands at 3.2%, up from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud Email

PeerResearch reports based on Fortinet FortiMail Cloud reviews

Type	Title	Date
Category	Cloud Email	Aug 20, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 20, 2025	Download
Comparison	Fortinet FortiMail Cloud vs MailChimp	Aug 20, 2025	Download
Comparison	Fortinet FortiMail Cloud vs SendGrid	Aug 20, 2025	Download
Comparison	Fortinet FortiMail Cloud vs Amazon WorkMail	Aug 20, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	N/A	96%	53 interviews Add to research
Proofpoint Email Protection	4.2	N/A	95%	52 interviews Add to research

Valuable Features

Valuable features of Fortinet FortiMail Cloud include email advanced threat protection, encryption, antispam, antivirus, and content analysis. The platform integrates well with other Fortinet products, offering seamless compatibility and layered security. Mail classification and spam detection are enhanced through centralized management and rules configuration. The impersonation detection and malware analysis add robust email protection. Organizations find it reliable for phishing and email spoofing detection, with strong quarantine features and support for third-party integrations.

"Fortinet FortiMail Cloud has had a positive effect on our organization since we can classify each email coming to our organization."
"Cost-wise, it's a bit expensive, but it's totally worth it."
"Overall, it is a comprehensive and reliable solution."

Room for Improvement

Fortinet FortiMail Cloud requires enhancements in URL filtering, multilingual support, and email encryption. Security and email sorting need efficiency improvements. The dashboard and user interface should become more user-friendly. Implementing policies and configuring rules need simplification. Internationalization, reporting tools, and notifications require attention. Speed, pricing, and advanced sandbox features should be optimized, and AI integration is necessary. Flexibility, domain management, and anti-spam features need development, while manual processes should be automated for better personalization.

"We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."

ROI

Calculating ROI from Fortinet FortiMail Cloud is challenging for organizations. Some see manageable and flexible licensing while noting the difficulty in quantification. Comparisons show no substantial ROI difference over the years. Incidents were reduced in environments, which can be seen as ROI. Users acknowledge a positive ROI experience with Fortinet FortiMail Cloud despite challenges in measuring it.

Pricing

Fortinet FortiMail Cloud's pricing is seen as average to slightly expensive, with licensing generally on a yearly basis and costing around $60,000. Licenses are often bundled, including FortiCare and FortiMail for comprehensive support and email monitoring. Pricing can depend on organization size and specific license needs. Some users appreciate the scalability and cost-effectiveness. No extra fees for support, and direct contracts with vendors for assistance are common.

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."

Popular Use Cases

Organizations primarily utilize Fortinet FortiMail Cloud for email security, focusing on anti-spam, virus management, and email protection. It supports both cloud and on-premises environments, allowing customization to fit diverse security needs. Users leverage it as an SMTP mail gateway, for encryption, spoofing prevention, email monitoring, and integration with Office 365. They find it adaptable to changing configurations and effective for protecting against phishing attacks, ensuring secure handling of sensitive data and facilitating efficient spam management.

Service and Support

Fortinet FortiMail Cloud's support is generally praised for responsiveness and effectiveness, with fast replies and detailed case breakdowns. They offer multilingual support, primarily in English, and remote troubleshooting. Many find their support reliable, rating it between seven to ten out of ten. Some mention delays and challenges in reaching support, suggesting room for improvement, particularly in FortiMail-specific expertise. Overall, communication is strong, and users appreciate the insights shared during issue resolution.

Deployment

Fortinet FortiMail Cloud's initial setup is generally straightforward and quick, taking from a single day to a week. Complexity can vary based on user expertise and specific requirements, such as government restrictions on cloud usage. Initial deployment often requires one or two personnel, but ongoing configuration for stability might extend over several months, depending on company size and email volume. Familiarity with network topology and email flow enhances setup efficiency.

Scalability

Fortinet FortiMail Cloud offers strong scalability, allowing organizations to adapt their usage easily, with subscription-based growth and multiple user support. Opinions vary on its scalability efficiency. Some report it as great for accommodating additional needs and seamless integration, while others mention rigid aspects and outdated scalability options. It's often rated positively, with scores around six to ten out of ten. Organizations use it effectively for varying email loads and user volumes.

Stability

Users report that Fortinet FortiMail Cloud is stable and reliable, with uninterrupted service and high performance. It requires minimal management and has few bugs or crashes. While some adjustments might be needed initially for optimal configuration, its consistent uptime makes it highly rated. Occasional issues, such as entering conserve mode during peak loads, have been mitigated through configuration tweaks. Users often rate the stability between eight and ten out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Fortinet FortiMail Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

10%

University

Non Profit

Hospitality Company

Retailer

Financial Services Firm

Healthcare Company

Comms Service Provider

Manufacturing Company

Wholesaler/Distributor

Educational Organization

Construction Company

Insurance Company

Government

Performing Arts

Real Estate/Law Firm

Outsourcing Company

Legal Firm

Consumer Goods Company

Energy/Utilities Company

Media Company

Engineering Company

Pharma/Biotech Company

Marketing Services Firm

Recreational Facilities/Services Company

Photography Company

Transportation Company

Logistics Company

Compare Fortinet FortiMail Cloud with alternative products

Learn more about Fortinet FortiMail Cloud

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.