Flowmon Reviews

Enterprise users find Flowmon's pricing somewhat high, with separate purchases required for licensing and support. The license fee is a one-time cost, but support incurs an annual fee. Users have expressed that the solution's price could be more competitive. There is also mention of a lack of clarity in understanding detailed pricing during the deployment phase. Permanent licenses are available, with an annual option for gold support.

• "The price of the solution could be better."
• "The licensing fee accrues only once, but that of support is annual."
• "It works with a permanent license, and then you can pay for the support. For the gold support, you need to pay yearly."

Flowmon is primarily utilized for anomaly detection using various methods, focusing on identifying performance-related issues within networks. Resellers note its importance for network monitoring and analysis. Users employ it effectively for monitoring network performance. In Taiwan, a Proof of Concept implementation involves leveraging its Network Performance Monitor features.

Flowmon customer service is dependable, with users rating the assistance an eight out of ten. Resellers provide first-level technical support, while further expertise is accessed at higher support levels. The technical staff collaborates effectively with Flowmon for more complex issues. Some users haven't encountered technical issues needing external intervention. Pricing information for support remains uncertain, typically managed by supervisors.

Users indicate stability with Flowmon, expressing satisfaction and absence of issues. They consistently report that it functions dependably, with no complaints regarding its performance. Many affirmations highlight a reliable experience and assure that their expectations regarding its stable operation are consistently met.