Dell NetWorker Reviews

Name: Dell NetWorker
Brand: Dell Technologies
Rating: 3.9 (85 reviews)

3.9 out of 5

85 reviews
90% willing to recommend

What is Dell NetWorker?

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Get the Dell NetWorker Buyer's Guide and find out what your peers are saying about Dell NetWorker, Veeam Data Platform, Commvault Cloud and more!

Dell NetWorker is the #12 ranked solution in best Backup and Recovery Software. PeerSpot users give Dell NetWorker an average rating of 7.8 out of 10. Dell NetWorker is most commonly compared to Veeam Data Platform: Dell NetWorker vs Veeam Data Platform. Dell NetWorker is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 864,053 peers since 2012

Featured Dell NetWorker reviews

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

The most valuable features of Dell NetWorker ( /products/dell-networker-reviews ) include deduplication and staging. The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed. The staging feature manages limited disk space by automatically transferring data to tapes after a specific period, aligning with our retention policy. It's instrumental in maintaining storage capacity for new data.

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AamirIlyas

Solution Architect at Apollo Telecom

I find NetWorker valuable for its wide range of automation features, including replication and data processing systems. It integrates well with Dell's Data Domain as a backup storage solution. Additionally, it offers Dell Boost, which provides several advantages. However, the price is a significant factor when compared to other solutions.

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Dell NetWorker mindshare

As of July 2025, the mindshare of Dell NetWorker in the Backup and Recovery category stands at 2.9%, down from 3.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

PeerResearch reports based on Dell NetWorker reviews

Type	Title	Date
Category	Backup and Recovery	Jul 31, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 31, 2025	Download
Comparison	Dell NetWorker vs Veeam Data Platform	Jul 31, 2025	Download
Comparison	Dell NetWorker vs HPE Zerto Software	Jul 31, 2025	Download
Comparison	Dell NetWorker vs Commvault Cloud	Jul 31, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	14.8%	94%	428 interviews Add to research
Commvault Cloud	4.3	7.3%	95%	111 interviews Add to research

Valuable Features

Dell NetWorker offers scheduling and automation of backups, centralized monitoring, extensive OS and application compatibility, excellent deduplication, and a user-friendly interface. It integrates well with Data Domain, supports virtual environments, provides scalability, and offers reliable performance. Users appreciate robust data recovery capabilities, comprehensive backup options, and easy installation. The integration with various databases and strong security measures enhance operational efficiency. Its broad compatibility and effective data protection make it a favored choice.

"Dell NetWorker is easy to install, configure, and operate."
"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."
"Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL."

Room for Improvement

Dell NetWorker requires user interface enhancements and simplification of its complex setup process. Integration with other cloud services and technologies like VMware needs improvement. Performance issues, especially slow restore and support, are common concerns. Reporting capabilities and documentation need enhancements. More automation and streamlined job management are desired. Users face challenges with data deduplication and scalability, while multilingual support and better stability are necessary. Enhanced API functionality and improved compatibility with container systems are also required.

"The licensing cost is somewhat expensive."
"The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."

ROI

Many users experience a substantial return on investment from Dell NetWorker as it enhances resource efficiency and financial savings, particularly by minimizing operational costs and data recovery times. Organizations highlight its value in terms of cost and time, sometimes citing up to 60% ROI. Efficient data recovery and retention meets organizational needs effectively. Some express that without Dell NetWorker, downtime might last three to six months, indicating its pivotal role in business continuity.

Pricing

Dell NetWorker pricing varies due to its complex licensing model, which includes both capacity-based and traditional options. Many users find the costs affordable, with discounts available, especially for education and government sectors. It's included for free with purchases of Dell's Data Protection Suite or Avamar, offering competitive value. While some users acknowledge its high cost compared to alternatives like Veeam, others appreciate the bundled offerings and mid-range price point. Capacity estimation challenges are noted.

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."
"The pricing for the telecom, government, and banking sectors is relatively affordable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

Popular Use Cases

Users primarily utilize Dell NetWorker for backup and recovery across diverse environments, including Linux, Unix, and Windows. They employ it for critical servers, virtual machines, file systems, and databases such as Oracle and SQL. Dell NetWorker is integrated with other Dell technologies like Data Domain for comprehensive data protection. It serves industries like telecommunications, finance, and automotive by managing backups, ensuring data recovery, and providing reliable disaster recovery solutions.

Service and Support

Dell NetWorker's customer service is consistently rated positively. Technical support experiences vary, with some praising prompt and effective assistance, while others report delays and a lack of expertise. Users appreciate friendly support staff despite occasional dissatisfaction with response times and communication barriers. There are regional differences, with better support noted in certain areas. Improvements could include faster response times and increased expertise to address complex issues. Some users rate support as excellent, while others see room for improvement.

Deployment

Opinions on Dell NetWorker's initial setup vary significantly. Many describe the process as straightforward, highlighting that a basic technical background facilitates ease. Others find it complex, citing intricate configurations and the need for familiarity with its architecture. Setup time ranges from minutes to weeks, depending on the environment's size and complexity. Documentation is generally praised for aiding ease of setup, while users note that technical expertise can help streamline the installation process.

Scalability

Dell NetWorker is generally seen as scalable with mixed opinions on stability. Some encounter issues related to limitations in larger environments. Several users highlight its flexibility in scaling resources, while others mention challenges with expanding, particularly due to complex licensing or additional setups. Many users link scalability to the effective use of capacity-based licenses and infrastructure adjustments. Despite its scalability, there are cases where scalability has not been fully explored or realized due to varying client requirements.

Stability

Dell NetWorker shows stability when users follow guidelines, with particular versions like 7.x.x and 9.0 experiencing issues. Many users find it mostly reliable, rating it between six and nine out of ten, with some experiencing minor bugs and dependency on updates. Long-term users report consistent performance, while newer deployments notice initial challenges that are resolved with proper setup and updates. It generally provides consistent backups, with occasional connectivity-related performance concerns.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dell NetWorker Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Comms Service Provider

Government

Manufacturing Company

Healthcare Company

Insurance Company

Energy/Utilities Company

University

Educational Organization

Construction Company

Retailer

Media Company

Real Estate/Law Firm

Hospitality Company

Recreational Facilities/Services Company

Performing Arts

Consumer Goods Company

Outsourcing Company

Transportation Company

Non Profit

Wholesaler/Distributor

Pharma/Biotech Company

Legal Firm

Logistics Company

Compare Dell NetWorker with alternative products

Learn more about Dell NetWorker

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell NetWorker was previously known as NetWorker.