

Dell NetWorker and N2W Backup & Recovery compete in the data backup and recovery market. Dell NetWorker appears to hold an advantage in mixed environments with its adaptability across legacy and modern systems, while N2W delivers high performance in cloud-native AWS scenarios.
Features: Dell NetWorker supports extensive plugins for software like SAP and Oracle, facilitates centralized management of backup tasks, and integrates well with Data Domain for enhanced backup efficiency. N2W specializes in AWS environments, provides robust cloud-native backup capabilities, and offers strong automation features with seamless integration into AWS services.
Room for Improvement: Dell NetWorker has challenges with complex setup, user interface, stability, and lacks intuitive reporting tools. It's less efficient in integrating modern cloud-native features. N2W requires better disaster recovery options, expanded AWS multi-cloud support, and simplified manual backup management.
Ease of Deployment and Customer Service: Dell NetWorker is focused on on-premises and hybrid cloud deployments and experiences mixed-quality support, facing difficulties in cloud-only environments. N2W excels in AWS integration with straightforward cloud deployments and benefits from alignment with AWS support.
Pricing and ROI: Dell NetWorker offers competitive traditional and capacity-based licensing but can be complex in cost prediction. It delivers cost-effectiveness when paired with Data Protection Suite. N2W provides flexible pricing through AWS Marketplace, aligning with AWS billing, and offers significant ROI by reducing complexity and enhancing AWS operational efficiency.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
Their support is amazing. They get back to you in a timely manner and work with you.
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Customer support for N2W is excellent, as they are able to answer quickly.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
The stability of Dell NetWorker is excellent.
In terms of stability, I would say it is about 80% stable now.
Dell NetWorker is stable.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
The licensing cost is somewhat expensive.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
| Product | Mindshare (%) |
|---|---|
| N2W | 1.0% |
| Dell NetWorker | 1.3% |
| Other | 97.7% |

| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 33 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Dell NetWorker offers an intuitive interface, broad compatibility, and strong deduplication capabilities. It's designed for backup and recovery in VMware environments, providing seamless integration with Data Domain and support for large databases.
Focusing on efficient backup and recovery, Dell NetWorker supports physical and virtual servers, ensuring data protection and continuity. It features Client Direct for efficient data handling, automates and centralizes backup tasks, and is known for its robust performance. Some areas of improvement include enhancing deduplication, documentation, reporting, cloud vendor integrations, and third-party storage solutions compatibility. With complex configuration and scaling challenges, it requires skilled personnel for optimal use. Enhanced VMware, Hyper-V, and Microsoft Exchange support is needed, as is improved technical support and stability.
What are Dell NetWorker's key features?Dell NetWorker is implemented across industries like telecommunications, astronomy, and banking, primarily for backup and recovery across physical and virtual servers. Companies utilize it for secure data storage, safeguarding critical systems, and managing sizable databases. Many integrate it with VMware, leveraging its capabilities for data restoration to ensure business continuity.
N2W offers a cloud-native backup and recovery platform tailored for AWS and Azure environments, delivering secure and rapid data protection.
N2W enables IT teams to effortlessly manage backup and restore processes within AWS and Azure environments. By leveraging policy-based management, users gain full control over rapid, secure recovery across regions and accounts. Designed to scale with workloads of any size, N2W ensures business continuity through features like immutable ransomware-protected backups and smart data lifecycle management. Hosted directly in the cloud account, it simplifies the protection and recovery of mission-critical applications.
What are N2W's key features?
What benefits should users consider?
Organizations across sectors use N2W for automated backup and disaster recovery of AWS resources like EC2 instances and RDS databases. It's employed to manage schedules, streamline backups in production settings, and rely on S3 for storage, providing a robust data protection approach.
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