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Dell NetWorker vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Dell NetWorker delivers cost savings, enhanced recovery, and efficiency, proving invaluable for business continuity and operational efficiency.
Sentiment score
7.8
N-able Cove Data Protection provides high ROI, efficient backups, cost savings, seamless transitions, and reduced downtime compared to competitors.
I have experienced time savings and money savings.
Senior Product Owner at a computer software company with 10,001+ employees
We think the ROI is very good; we are very satisfied with our return on investment, even though I don't sit and calculate what would be better.
Senior consultant at Azend A/S
 

Customer Service

Sentiment score
6.1
Dell NetWorker customer service is praised for quick assistance but criticized for delays and variable expertise, especially regionally.
Sentiment score
7.6
N-able Cove Data Protection offers fast, knowledgeable support via multiple channels, ensuring high user satisfaction despite minor frustrations.
quick responses whenever we log a complaint
Sr. Area Technical Manager at tata elxsi
Technical support from Dell is excellent.
Solution Architect at Apollo Telecom
They are very responsive and helpful.
System Engineer at NCCPL
if it gets complicated, the backend support comes in quickly
Senior consultant at Azend A/S
If I raise a ticket, they get back to me.
Senior Product Owner at a computer software company with 10,001+ employees
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker offers scalability but faces challenges in VMware connections, storage, licensing, and large-scale stability for some users.
Sentiment score
7.8
N-able Cove Data Protection is praised for adaptability, ease of integration, scalability, advanced features, with minor storage issues.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Solution Architect at Apollo Telecom
It is scalable enough for our environment.
System Engineer at NCCPL
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
Senior Product Owner at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
Dell NetWorker exhibits stability, rated high by users, improving with updates, while older versions faced occasional challenges.
Sentiment score
8.1
N-able Cove Data Protection is praised for stability, minor issues, compatibility, and reliability with minimal downtime over years.
The stability of Dell NetWorker is excellent.
Sr. Area Technical Manager at tata elxsi
In terms of stability, I would say it is about 80% stable now.
Senior Specialist Backup/Storage at National Bank of Kuwait
Dell NetWorker is stable.
System Engineer at NCCPL
 

Room For Improvement

Dell NetWorker users seek improved interfaces, cloud integration, and security, citing deployment challenges and a need for modern enhancements.
N-able Cove Data Protection needs improvements in dashboard, cloud integration, backup speed, disaster recovery, and support response.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
Cloud Infrastructure Engineer at Safaricom Ethiopia plc
I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy.
Senior Specialist Backup/Storage at National Bank of Kuwait
To connect to a server, it's necessary to install a client on the server, which is challenging.
System Engineer at NCCPL
There should be the ability to take out data from Microsoft 365 in a portable format.
Senior consultant at Azend A/S
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
Senior Product Owner at a computer software company with 10,001+ employees
 

Setup Cost

Dell NetWorker offers complex licensing, with varied pricing; included in bundles, often costly but comprehensive and flexible for sectors.
Enterprise users appreciate N-able Cove Data Protection's fair pricing, flexibility, no lock-ins, and competitive costs compared to others.
The licensing cost is somewhat expensive.
Sr. Area Technical Manager at tata elxsi
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
Senior Product Owner at a computer software company with 10,001+ employees
 

Valuable Features

Dell NetWorker provides robust backup solutions with automation, deduplication, scalability, and wide compatibility for various environments and systems.
N-able Cove Data Protection provides reliable cloud-based data protection with easy management, fast setup, and seamless integration for diverse needs.
The most useful features of Dell NetWorker for me are its support for all platforms, allowing me to take backups of Oracle, SQL, and AS/400, so it is flexible.
Senior Specialist Backup/Storage at National Bank of Kuwait
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Solution Architect at Apollo Telecom
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
Sr. Area Technical Manager at tata elxsi
The integration of N-able Cove Data Protection into our existing infrastructure is easy.
Senior consultant at Azend A/S
The most valuable feature of N-able Cove Data Protection is its ease of use.
Senior Product Owner at a computer software company with 10,001+ employees
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
10th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in Backup and Recovery
36th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
23
Ranking in other categories
Cloud Backup (17th), SaaS Backup (8th), MSP Backup (3rd)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell NetWorker is 1.7%, down from 3.2% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell NetWorker1.7%
N-able Cove Data Protection1.1%
Other97.2%
Backup and Recovery
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
Per MøllerJacobsen - PeerSpot reviewer
Senior consultant at Azend A/S
Delivers cost-effective data backup with room for search improvements
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for something—you need to know where it was and when it was there to restore it, plus it would be nice to take out data from Microsoft 365 in some portable format, which is currently not an option. I would like to extract the data from Microsoft 365 in a portable format, something like a database or maybe just to take out a PST file or SharePoint and Teams files to the file system. Especially in these times, where we discuss potential risks with the Microsoft cloud for European companies, companies would want to know how to access their data from the backup if they suddenly don't have a tenant. I believe there should be the ability to take out data from Microsoft 365 in a portable format. I know that Cohesity is working on making such a thing. It's not there yet; I asked last week for something for forensics, and the support team said it's not possible yet, but I know from our technical account manager they are working on some solutions.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
11%
Government
9%
Manufacturing Company
7%
Computer Software Company
11%
Comms Service Provider
9%
Real Estate/Law Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
The challenges I face especially are those I've mentioned, that finding some specific data in N-able Cove Data Protection is not as easy as it is in some other systems. You cannot just search for s...
What is your primary use case for N-able Backup?
Our main use cases for enabling N-able Cove Data Protection include backing up our customers' data on servers hosted in data centers and servers hosted in our own data center, as well as a few onsi...
 

Also Known As

NetWorker
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Dell NetWorker vs. N-able Cove Data Protection and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.