Dell NetWorker Reviews

Name: Dell NetWorker
Brand: Dell Technologies
Rating: 3.9 (84 reviews)

3.9 out of 5

84 reviews
90% willing to recommend

2,255 followers

What is Dell NetWorker?

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Get the Dell NetWorker Buyer's Guide and find out what your peers are saying about Dell NetWorker, Veeam Data Platform, Commvault Cloud and more!

Dell NetWorker is the #11 ranked solution in best Backup and Recovery Software. PeerSpot users give Dell NetWorker an average rating of 7.8 out of 10. Dell NetWorker is most commonly compared to Veeam Data Platform: Dell NetWorker vs Veeam Data Platform. Dell NetWorker is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 15% of all views.

Helped 850,834 peers since 2012

Featured Dell NetWorker reviews

ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…

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Derrick Brockel

Senior Manager of Operations at a comms service provider with 10,001+ employees

We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.

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Shrikant Teggi

Sr. Area Technical Manager at tata elxsi

The most valuable features of Dell NetWorker ( /products/dell-networker-reviews ) include deduplication and staging. The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed. The staging feature manages limited disk space by automatically transferring data to tapes after a specific period, aligning with our retention policy. It's instrumental in maintaining storage capacity for new data.

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Dell NetWorker mindshare

As of May 2025, the mindshare of Dell NetWorker in the Backup and Recovery category stands at 3.1%, up from 3.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Backup and Recovery

PeerResearch reports based on Dell NetWorker reviews

Type	Title	Date
Category	Backup and Recovery	May 12, 2025	Download
Product	Reviews, tips, and advice from real users	May 12, 2025	Download
Comparison	Dell NetWorker vs Veeam Data Platform	May 12, 2025	Download
Comparison	Dell NetWorker vs Zerto	May 12, 2025	Download
Comparison	Dell NetWorker vs Commvault Cloud	May 12, 2025	Download

Title	Rating	Mindshare	Recommending
Veeam Data Platform	4.3	16.0%	94%	423 interviews Add to research
Commvault Cloud	4.3	7.5%	95%	110 interviews Add to research

Valuable Features

Dell NetWorker offers valuable features such as extensive automation, deduplication, scalability, and compatibility with various platforms. Users appreciate the centralized management, integration with Data Domain, policy-based backups, and user-friendly interface. It supports multiple OS, databases, and applications, offering high performance and security. Fast restoration processes and robust backup capabilities enhance data integrity, reducing operational costs. Its flexibility in handling different environments and compatibility with existing infrastructure are additional advantages, praised by users.

"Dell NetWorker is easy to install, configure, and operate."
"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."
"Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL."

Room for Improvement

Dell NetWorker needs enhancements in user interface, cloud integration, and backup efficiency. It is often criticized for complex setup and lack of intuitive design, along with slow performance in restoring and backing up large datasets. Support services require improvement for quicker problem resolution and integration with external platforms is lacking. Users express concerns over stability, documentation, and the need for better automation and reporting tools to simplify management.

"The licensing cost is somewhat expensive."
"The installation process should be improved as it is complicated. To connect to a server, it's necessary to install a client on the server, which is challenging."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."

ROI

Dell NetWorker provides significant value by minimizing operational costs and ensuring efficient data recovery. Users see a considerable 60% ROI in both financial and time savings. Dell NetWorker helps avoid potential downtime ranging from three to six months. They observe it maximizes resource efficiency and meets retention and browse policy needs effectively. Overall, users find Dell NetWorker a worthwhile expenditure, enhancing data management and recovery capabilities.

Pricing

Dell NetWorker pricing is generally perceived as mid-range, with some users finding it complex due to various licensing models, including capacity-based and traditional options. Discounts are available through representatives, and the solution can be free with the Data Protection Suite or Avamar for specific capacities. Some find it more expensive compared to competitors like Veeam, but it still offers competitive pricing, especially with bundled packages. Organizations may benefit from significant discounts based on sector or regional agreements.

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."
"The pricing for the telecom, government, and banking sectors is relatively affordable."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

Popular Use Cases

Dell NetWorker is primarily used for backup, recovery, and data protection across various environments, including Unix, Linux, and virtual machines. Organizations implement it for file system backups, database protection, disaster recovery, and archiving. It effectively supports platforms like VMware, SQL, Oracle, and SAP. Many users appreciate its integration with Dell Data Domain and other environments, leveraging it for managing extensive servers and ensuring business continuity in diverse sectors.

Service and Support

Dell NetWorker customer service is praised for being responsive, friendly, and knowledgeable, though some report slow responses and varying experience levels among support staff. While technical support is effective in resolving straightforward issues quickly, more complex problems face delays and require escalation to higher levels. Regional differences in quality and language can affect customer satisfaction. Overall, many users express a need for improved speed and expertise to address challenges effectively.

Deployment

Dell NetWorker's initial setup experiences vary widely. Some users find it straightforward with good documentation or support, while others face complexity due to integration with various environments and systems like Exchange or Hyper-V. Technical expertise often dictates ease or difficulty. For some, the process is quick and intuitive, taking minutes or hours, whereas others require more time and extensive planning, especially in larger, more intricate setups with multiple servers and network security zones.

Scalability

Dell NetWorker is generally considered scalable by many users, with some noting ease in expanding infrastructure and handling large environments. However, challenges like licensing and compatibility with new systems are mentioned. While some experience limitations with larger deployments, others find it suitable for medium-sized enterprises. Users highlight its ability to handle thousands of clients, although a few report difficulties in resource allocation and stability at scale. The cost of scaling remains a consideration for certain users.

Stability

Dell NetWorker is often stable, especially with later versions, although earlier iterations like 7.x.x and 9.0 faced periodic issues. Users emphasize stability when deploying updates and following best practices. Versions such as 19 show improved stability, yet some environments require ongoing maintenance due to factors like connectivity or server restarts. Many users rate it between eight and ten out of ten, noting minor disruptions and a few isolated incidents rather than consistent problems.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Dell NetWorker Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

10%

Government

Manufacturing Company

Comms Service Provider

Healthcare Company

Insurance Company

Energy/Utilities Company

Retailer

University

Educational Organization

Real Estate/Law Firm

Media Company

Construction Company

Non Profit

Hospitality Company

Wholesaler/Distributor

Recreational Facilities/Services Company

Consumer Goods Company

Transportation Company

Pharma/Biotech Company

Outsourcing Company

Performing Arts

Legal Firm

Logistics Company

Compare Dell NetWorker with alternative products

Learn more about Dell NetWorker

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

Dell NetWorker was previously known as NetWorker.