One of the biggest advantages of CTERA is the ability to reduce a customer’s storage costs while eliminating the need to worry about backups or infrastructure after migration. This directly lowers IT expenses, and because the cloud enables limitless scalability, customers can continue to grow without concern for infrastructure limitations. Ransomware protection is another key benefit. With CTERA’s security tools, I can confidently assure customers that their data is safe from ransomware threats. And even in the rare event of an attack, recovery is far faster compared to other solutions. These capabilities set CTERA apart from competitors in the market. CTERA also offers a unique on-site solution that is especially valuable for companies with multiple branches. It is far superior to platforms like Dropbox, OneDrive, or Google Drive, because it simplifies user access management and provides localized support. Unlike large vendors such as Microsoft, where customers are often routed to remote support engineers who may not fully understand the issue. CTERA delivers VIP-level support in the customer’s own language. This combination of business continuity, simplicity, and personal support is every company’s dream. CTERA Enterprise File Services Platform helped free up IT resources for other projects or tasks. In the past we deployed and maintained our own systems, and I did not realize how much time and resources that took until Oded advised me to migrate to Azure. That's when I realized how much time it freed me up to develop the business and introduce other solutions. This was a great solution and part of RealTime’s philosophy, we looked for a “set-and-forget” solution instead of continuously chasing support. Today, things have become simpler. The solution works and executes much better, and it frees up time to deal with other things and introduce additional activities. Overall, there has been a time saving of between 30% and 40%, which is a lot, since RealTime doesn’t only deal with CTERA but also with cloud services, interterminal customers, Microsoft 365, integrations, and upgrade Ransom Protect has helped us reduce downtime by 90%. In trials, we saw that it was able to prevent data intrusion and encryption. Even before implementing this feature, recovery time was fast, users were back to work in less than two hours. We hear from other companies not working with us that recovery can take one to two weeks. With CTERA, we have seen a 90% reduction in time for file storage recovery. I have a really good impression of CTERA’s Enterprise File Services Platform for file replication and versioning. It works properly both locally and in the cloud portal. Any customer who requests their retention policy according to their requirements is able to receive the data, and we can deliver the results they want in just a matter of minutes. We used CTERA Enterprise File Services Platform for disaster recovery. This saved us about 90% of time because, as soon as a customer experiences a file server crash while using CTERA, we can bring them a new machine, synchronize it to the cloud, and within an hour or two, the metadata is delivered correctly. The customer can see their files and get back to work. There was one case with a large accounting company that had close to four million small files, totaling 3–4 terabytes. I told my employees to pay special attention to it. Our technician brought a machine to their office, accessed the data, started the synchronization, and within three hours everything was back. If this were an old traditional Windows file server, this would’ve taken us at least 24 hours until the systems would be back up and running. CTERA Enterprise File Services Platform helped reduce our recovery point objectives.
