Cisco Secure Client (including AnyConnect) Reviews

The main use case is to work from home as a security measure for remote work.

Cisco Secure Client (including AnyConnect) is established in our network with no teething issues. It is simple to connect and provides the required security to access applications in our intranet. When roaming, minimal configuration is needed, as it is settled at the backend. Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.

At times there is confusion regarding when to keep the proxy on or off, a problem faced by some users.

I have been using it for approximately six years.

Not much configuration is needed. It is integrated by default on our device, activated upon login with just a username and password to access the network.

Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly. Once it is connected, it remains connected without many problems.

I did not ever contact Cisco support because it was not required. If support is needed, that is handled by the admin, not by the users.

Neutral

I considered using other VPNs, and Zscaler is being adopted now, but the adoption rate is very low.

It comes integrated by default on our device and is activated once we log in with a username and password.

I am planning to move from Cisco Secure Client (including AnyConnect) to Zscaler.

The analytics I downloaded from your site as a free download did not carry the information that was actually required. I was looking at the market segmentation and market share, along with some USPs which differentiated them from each other. The free download had two issues: many things were repetitive, and it was designed to not release any relevant information. Only headers were present, so I was not able to determine whether the final report would be worthwhile.

I have not worked with enterprise tools that I could share feedback on for website publication.

I see benefits from using Cisco Secure Client (including AnyConnect). However, I would not recommend it because future adoptions will be towards Zscaler, as SSC is a better model than VPN.

On a scale of 1-10, I rate this solution a 7.

For my customers, the main use case for Cisco Secure Client (including AnyConnect) is for VPN. The main purpose for using Cisco Secure Client (including AnyConnect) is VPN. My customers are primarily from the insurance industry.

The most useful features of Cisco Secure Client (including AnyConnect) for secure connectivity are the VPN and the ability to create separate policies for users.

Cisco Secure Client (including AnyConnect) can integrate with Multi-Factor Authentication if using the radius or SAML protocol, as it relates to MFA vendors such as Cisco Duo.

Cisco Secure Client (including AnyConnect) is sufficient now after the update to version five or later, and I believe there's nothing to improve.

I would prefer the cost to be reduced by about 20% because the vendor increases the price every year, so if they increase it, they should add more features.

I have been working with Cisco Secure Client (including AnyConnect) for about two years.

The challenge with Cisco Secure Client (including AnyConnect) deployment is when customers have many users, about 1,000 or 2,000, making it challenging to install the agent on user computers due to pre-configuration requirements.

Cisco Secure Client (including AnyConnect) is very stable.

Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.

I have not contacted Cisco support for Cisco Secure Client (including AnyConnect) issues, but my experience suggests that Cisco TAC is satisfactory.

Positive

Previously, my customers used it on-premise, but now they have migrated to the cloud or hybrid solutions.

For the initial setup experience of Cisco Secure Client (including AnyConnect), I would rate it about a seven. I do not give it a higher rating because of some policy configuration difficulties.

Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, which provide free VPN when the firewall is purchased.

Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.

I am a reseller. I recommend Cisco Secure Client (including AnyConnect) as it is a good product if used within a Cisco environment. I recommend it because if you use it within a Cisco ecosystem, it integrates well and the experience is good. On a scale of 1-10, I rate this solution a 9.

The primary use case for Cisco Secure Client, including AnyConnect, is as a VPN for remote access.

I use AnyConnect because I have Cisco infrastructure. It utilizes certificates, which allows for automatic setup. The security features are beneficial, and the whole idea of the app is that it should not be in the way. I sell it as a service, so it generates money.

It should implement something like a kill switch. This particular feature is missing. Vendors offer more features, such as a kill switch.

I have been using the solution for approximately ten years.

I would rate the stability of the solution as an eight out of ten.

The solution is scalable. On a scale from one to ten, I rate it an eight. I can always buy more if needed.

Cisco technical support is difficult, and it requires lots of contracts. I did not use their support extensively for this product. I would rate their support as a six out of ten.

Neutral

Other vendors are much easier to use and offer more features. They are easier to work with compared to Cisco.

Setting up Cisco Secure Client, especially when using certificates, is quite a job and complicated. On a scale from one to ten, the ease of setup is rated as a one or perhaps a two.

The implementation involved two members of my IT team.

In my case, I sell the solution as a service, so it generates revenue.

I perceive the pricing to be a seven, however, I have perpetual licenses.

For certain applications, I would recommend Cisco Secure Client, but it depends. There are other products that offer the same for less money. It's a good product. On a scale of one to ten, the overall solution is rated as a seven.

I primarily use Cisco Secure Client (including AnyConnect) for VPN connections and network-related activities. We have Cisco APIs and Cisco VPN that serve as the foundation for our operations.

As an IT-related engineer, when I open Cisco Secure Client (including AnyConnect), I focus on solving VPN-related issues and API issues rather than creating tunnels or other Cisco-related configurations.

Every user in our organization relies on Cisco Secure Client (including AnyConnect) VPN. There are no power users or casual users—everyone enables this VPN and works on their daily tasks once it is activated. Without the VPN, users are unable to work on their tasks.

The best features of Cisco Secure Client (including AnyConnect) are that we use it for VPN and network purposes, as well as for network and security objectives. The service is excellent.

Cisco Secure Client (including AnyConnect) has impacted our organization by securing each endpoint device properly through VPN usage. This enabled us to understand what end users are using and what they are trying to access. Cisco Secure Client (including AnyConnect) filled the gap between the monitoring and management side, allowing us to check end user activity clearly from the Cisco Secure Client (including AnyConnect) console.

There are no features that I wish Cisco Secure Client (including AnyConnect) had that it does not currently provide.

If I could change one thing about it, I would have no changes to suggest.

I have been using Cisco Secure Client (including AnyConnect) for approximately four years.

I have not encountered any issues with Cisco Secure Client (including AnyConnect).

We do not have any connection beyond being customers, and we do not have any connection with anyone else.

Before we implemented Cisco Secure Client (including AnyConnect), we did not have any VPN solution. We initiated Cisco Secure Client (including AnyConnect)s as our first VPN. As a small company, we initially did not have any VPN, but once we acquired Cisco Secure Client (including AnyConnect), we received training on it.

When we first implemented Cisco Secure Client (including AnyConnect), it took approximately three to four days for a vendor to set up everything, and it took one week to become fully functional. The setup included physical APIs, switches, and ports.

One of our managers had a good understanding of Cisco Secure Client (including AnyConnect) from his previous company and guided and trained everyone with that knowledge.

With Cisco Secure Client (including AnyConnect) implemented, we have achieved collaboration as an IT support team where we reached out to network-related members to understand how they work on Cisco Secure Client (including AnyConnect)-related issues. They have shown us fixes that we applied with end users, giving us the opportunity to collaborate with multiple teams.

When we decided on Cisco Secure Client (including AnyConnect), my manager made the decision based on his understanding of the product. However, they did search for alternative solutions including Sophos VPN, Zscaler, and Fortinet. My manager had knowledge of Cisco Secure Client (including AnyConnect) which was the reason we opted for this solution.

On a scale of one to ten, I would rate Cisco Secure Client (including AnyConnect) as nine out of ten. My advice to someone considering Cisco Secure Client (including AnyConnect) who has a similar workflow to mine is that while there are multiple network options available in the market, Cisco Secure Client (including AnyConnect) stands out because it is very easy to understand, the console looks good, and the GUI is very intuitive. You can run everything you require for it. I advise potential users to consider the console design and the service that Cisco Secure Client (including AnyConnect)provides. I rate this product nine out of ten.

We operate primarily in Canada, ranging from small businesses to larger enterprises with several thousand users. We focus more on infrastructure, dealing with firewalls, remote access VPN, and Cisco Secure Connect.

On Cisco's side, the Secure Access Service Edge (SASE) story is quite valuable. Secure Connect is a traditional VPN, but it also plays into the larger SASE story. It simplifies the connectivity for a remote workforce and is beneficial for businesses needing secure access outside the office.

Usability could be improved, as the look and feel of it is somewhat dated. More generally, Cisco's security portfolio, including Secure Client and the firewalls, is falling behind. The support has also degraded over time, with issues around experience of engineers, response time, and escalation time.

I have been using Cisco Secure Client since it was a PIX firewall, which is approximately 20 years.

I have not encountered any issues with stability. It has been pretty stable.

The solution is scalable based on the equipment it connects to. A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.

Currently, I would rate their support at a five out of ten. Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.

Neutral

Summarizing the setup experience is challenging. There are a lot of components and variables. It is not easy nor straightforward, but there's more to it than a simple answer.

We have a services arm that implements the product. The team is fairly large, with different resources for various technologies, mainly network engineers with security experience.

While I can't quantify it, the solution certainly simplifies processes for a remote workforce by ensuring secure and efficient connectivity.

The pricing seems to align equally with other competitors like Palo Alto during a competitive situation. They tend to work with the client.

We are also a partner for Palo Alto and Fortinet.

The Cisco Secure Client is a tool used to protect assets, playing a role in the cybersecurity posture. 

Overall, I would rate Cisco Secure Client as a seven out of ten. Despite certain areas needing improvement, it remains a Cisco solution.

Whenever I am away from the office, I use Cisco Secure Client to connect to the office network, accessing the secure network to place calls to our secure servers that are built on-premise. It is used across our domain, including telecom and app networks, primarily for IT connectivity across the internet.

Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location. The multifactor authentication enhances security posture, and integrating our internal application for authentication was easy. These features make it a well-addressed solution for secure network access.

Creating a profile for the users might be good. Additionally, if user authentication has already been done on a device, such as a Microsoft Indian portal, maybe there could be connectivity directly without needing to log in each time I access the service.

I have been using Cisco Secure Client for about two to two and a half years.

Cisco Secure Client is very stable. I would rate the stability ten out of ten.

Cisco Secure Client is quite scalable. It works really well across all our different locations, even when we are working remotely.

Before switching to Cisco, we were using a solution from Zscaler. However, Zscaler did not have the same level of reliability as Cisco.

The initial setup was pretty easy. Integrating our two-factor authentication solution with Cisco Secure Client was straightforward.

Cisco Secure Client is a reasonable solution in terms of cost. I wouldn't be aware of the specific pricing details, as my sales team would handle that.

In the past, we evaluated solutions from Zscaler.

My advice is that if you're an organization that really needs and prioritizes reliability, you can definitely think about using Cisco Secure Client. 

I would rate the overall solution as nine out of ten.

Cisco Secure Client (including AnyConnect) is used to make a VPN connection to work, specifically for a VPN and internet connection to my work's office.

The functions in Cisco Secure Client (including AnyConnect) that I have found most valuable are that it is a connection tool that connects and has redundancy, which is a good thing. Regarding visibility into application usage to monitor network activities, I do not use Cisco Secure Client (including AnyConnect) for that; I use it only to connect to the office.

Cisco Secure Client (including AnyConnect) can be made better, as the product for me has not changed in the last year. The only problem is that if you want to download it somewhere else, you cannot; you cannot download it unless you have a valid Cisco account. That is the only thing that is a bit annoying.

I have been working with Cisco Secure Client (including AnyConnect) for about ten to fifteen years.

From one to ten, I would rate stability for Cisco Secure Client (including AnyConnect) as a nine. It is not bad.

Regarding scalability for Cisco Secure Client (including AnyConnect), I would give it an eight.

For technical support, I would rate Cisco technical support as a nine.

Positive

I have not compared Cisco Secure Client (including AnyConnect) with a solution from other vendors.

Regarding integration capabilities of Cisco Secure Client (including AnyConnect) with network infrastructure, it is quite easy to set up.

I am working only with on-premises deployment options for Cisco Secure Client (including AnyConnect).

I have no idea about pricing for Cisco Secure Client (including AnyConnect) because it is provided for free with the company.

My feedback about zero-trust capabilities for Cisco Secure Client (including AnyConnect) is that it is good that it exists, though I am uncertain about what else to say about it. I am unsure if Cisco Secure Client (including AnyConnect) is providing that, but I think it is. I am satisfied and do not have any additional options or suggestions to simplify my experience with Cisco Secure Client (including AnyConnect). I would rate this product overall as a nine.

Positive

My primary use case for Cisco Secure Client is for remotely logging through the network via VPN. This is the most common use case for Cisco Secure Client among customers.

The most useful feature of Cisco Secure Client is the capability for any kind of VPN, facilitating remote connections in the network. This feature is considered the most useful and in-demand among customers. 

Additionally, it maintains security effectively with multi-factor authentication, which helps in identifying actual users. It supports secure remote work and facilitates seamless VPN access.

Cisco Secure Client is quite solid, but the license terms are complex and could be improved. The various licensing options make it challenging to manage, and the cost is a significant issue for customers.

I have been working with Cisco Secure Client for three years.

I do not encounter many issues with stability, but sometimes the hardware's capacity can be a limiting factor. However, overall, the stability is quite good.

The scalability of Cisco Secure Client depends on the hardware I choose. The hardware capability is a crucial factor for scalability, and I rate it as a seven out of ten.

Cisco Technical Support is very good, very friendly, and helpful. I rate the support as nine out of ten.

Positive

Setting up Cisco Secure Client is a bit complex. Initially, it involves configuring the firewall or router, then inputting the licenses, which can be complicated. Afterward, there is a need to configure licenses for users and set up authentication with servers like AD or Microsoft Azure.

I am not sure about the actual pricing as I work on the technical side. However, customers often complain about the price being high.

The deployment process takes around three to four hours. My recommendation for those considering Cisco Secure Client is that it depends on their needs for remote connectivity to their network or servers. 

I rate the overall solution as eight out of ten.