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Cisco Secure Client (including AnyConnect) vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Cisco Secure Client enhances remote connectivity with robust security, ease of use, and varied ROI experiences across organizations.
Sentiment score
7.2
Cisco Umbrella enhances security, reduces costs, and integrates easily, offering quick deployment and significant financial returns within a year.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Customer Service

Sentiment score
6.8
Cisco Secure Client provides reliable performance, with support generally quick and effective, though access sometimes requires contracts and has delays.
Sentiment score
8.0
Cisco Umbrella offers professional, reliable customer support with expertise, though some users desire faster response times and streamlined processes.
Cisco offers very high-quality customer service.
Manager - Network Services at a tech vendor with 10,001+ employees
Cisco technical support is difficult, and it requires lots of contracts.
Technical Manager at Gannexion BV
Over the years, there's been a decline in the quality, mainly in areas such as the experience level of support engineers and the time taken to address and escalate issues.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.3
Cisco Secure Client efficiently scales for organizations, providing secure access while integrating with existing infrastructures despite potential hardware challenges.
Sentiment score
8.2
Cisco Umbrella offers a scalable, adaptable, and efficient solution for various company sizes, simplifying user and site management.
A smaller firewall can handle fewer sessions, while a larger one can handle tens of thousands of sessions.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
The scalability of Cisco Secure Client depends on the hardware I choose.
Network Architect at Sysnet Solutions Bangladesh Limited
Regarding scalability, Cisco Secure Client (including AnyConnect) rates as excellent because we can scale out by simply buying more licenses from the vendor.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
 

Stability Issues

Sentiment score
8.0
Cisco Secure Client is praised for its stability and reliability, effectively handling remote connectivity despite minor flaws.
Sentiment score
8.3
Cisco Umbrella is praised for its stability, reliability, minimal maintenance, and quick resolution of rare connectivity issues.
I would rate the stability ten out of ten.
Sr. I&C Enginner at Reliance Industries Ltd
The stability is really good, and I would rate it up to nine.
Manager - Network Services at a tech vendor with 10,001+ employees
Regarding the performance of Cisco Secure Client (including AnyConnect), I have not seen any issues because performance-wise it functions properly.
Manager - Projects at airtel
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
 

Room For Improvement

Cisco Secure Client faces usability and integration challenges, including outdated support, cumbersome authentication, and issues with pricing and technical support.
Cisco Umbrella needs enhancements in reporting, integration, user-friendliness, protection, licensing, infrastructure, and support for an improved user experience.
I am using Intune for deployments, and it's not easy to create an automated deployment where users do not need to register server addresses.
Chief Technologies Officer at ASTORG PARTNERS
Vendors offer more features, such as a kill switch.
Technical Manager at Gannexion BV
Cisco's security portfolio, including Secure Client and the firewalls, is falling behind.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
 

Setup Cost

Cisco Secure Client licensing offers flexible annual terms but is sometimes considered costly compared to Fortinet and Palo Alto.
Cisco Umbrella's pricing is fair yet varies, offering value in security coverage with opportunities to bundle for discounts.
Palo Alto and Fortinet provide free VPN connections, but Cisco Secure Client (including AnyConnect) requires a license purchase.
Senior Network Engineer Specialist at Zenith Comp Co.,Ltd.
I perceive the pricing to be a seven, however, I have perpetual licenses.
Technical Manager at Gannexion BV
The pricing seems to align equally with other competitors like Palo Alto during a competitive situation.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
 

Valuable Features

Cisco Secure Client provides reliable, cross-platform VPN access with multi-factor authentication and seamless Active Directory integration for enhanced security.
Cisco Umbrella offers DNS-based protection, ease of use, and integration, enhancing productivity, security compliance, and visibility across networks.
Beneficial for businesses needing secure access outside the office.
Director/ Senior Network Specialist at a computer software company with 51-200 employees
Additionally, it gives the user flexibility of working from anywhere, which is a major feature we are looking at.
Manager - Projects at airtel
Cisco Secure Client's AnyConnect VPN's reliability has been absolutely wonderful, as well as the ability to connect from any network, regardless of location.
Sr. I&C Enginner at Reliance Industries Ltd
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
 

Categories and Ranking

Cisco Secure Client (includ...
Ranking in Cisco Security Portfolio
5th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
78
Ranking in other categories
SSL VPN (1st), Enterprise Infrastructure VPN (6th), ZTNA as a Service (9th)
Cisco Umbrella
Ranking in Cisco Security Portfolio
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
123
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st)
 

Mindshare comparison

As of March 2026, in the Cisco Security Portfolio category, the mindshare of Cisco Secure Client (including AnyConnect) is 12.3%, up from 9.0% compared to the previous year. The mindshare of Cisco Umbrella is 12.8%, up from 12.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella12.8%
Cisco Secure Client (including AnyConnect)12.3%
Other74.9%
Cisco Security Portfolio
 

Featured Reviews

AS
Manager - Projects at airtel
Offers work-from-anywhere flexibility but navigates occasional proxy confusion
The analytics I downloaded from your site as a free download did not carry the information that was actually required. I was looking at the market segmentation and market share, along with some USPs which differentiated them from each other. The free download had two issues: many things were repetitive, and it was designed to not release any relevant information. Only headers were present, so I was not able to determine whether the final report would be worthwhile. I have not worked with enterprise tools that I could share feedback on for website publication. I see benefits from using Cisco Secure Client (including AnyConnect). However, I would not recommend it because future adoptions will be towards Zscaler, as SSC is a better model than VPN. On a scale of 1-10, I rate this solution a 7.
BB
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Ensures comprehensive protection with seamless threat logging and efficient policy management
My favorite feature of Cisco Umbrella is probably just the DNS and the fact that when a security threat happens, all of that gets logged in their Umbrella portal, and it's very easy to find who's been accessing the site and how many people have accessed it, so that we can go to them and make sure they're not compromised. The features of Cisco Umbrella benefit my company by providing less time to search for things through logs, to look for what we need. It's just one place to go, and we just search for it, and we find it really fast. The fact that there's a virtual database that has all that information is great on our portal.
report
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Government
9%
Financial Services Firm
9%
Computer Software Company
8%
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise10
Large Enterprise46
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise30
Large Enterprise51
 

Questions from the Community

What do you like most about Cisco AnyConnect Secure Mobility Client?
The tool is user-friendly, robust and easy to use in any environment.
What is your experience regarding pricing and costs for Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) is somewhat expensive compared to others such as Fortinet or Palo Alto, which provide free VPN when the firewall is purchased. Palo Alto and Fortinet prov...
What needs improvement with Cisco AnyConnect Secure Mobility Client?
Cisco Secure Client (including AnyConnect) can be made better, as the product for me has not changed in the last year. The only problem is that if you want to download it somewhere else, you cannot...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
 

Also Known As

Cisco AnyConnect Secure Mobility Client
OpenDNS
 

Overview

 

Sample Customers

MST, Molina Healthcare, Ritchie Bros. Auctioneers, Arup, New South Wales Rural FireService
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Cisco Secure Client (including AnyConnect) vs. Cisco Umbrella and other solutions. Updated: February 2026.
884,192 professionals have used our research since 2012.