Cisco Prime [EOL] Reviews

Name: Cisco Prime [EOL]
Brand: Cisco
Rating: 3.9 (35 reviews)

Vendor: Cisco

3.9 out of 5

35 reviews
91% willing to recommend

What is Cisco Prime [EOL]?

Cisco Prime products deliver next-generation management by supporting an intuitive workflow-oriented user experience and integrated lifecycle operations across Cisco architectures, technologies, and networks.

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Featured Cisco Prime [EOL] reviews

ZeeshanAli1

Senior Network Engineer at a healthcare company with 10,001+ employees

This is not merely software, but rather a hybrid platform that connects your network devices. To access this platform, you use the WSM URL. It functions as an open network operations team. Typically, it takes around 15 to 20 minutes to connect to the platform. Certainly, regular maintenance is required for the platform. This may include various types of maintenance activities such as upgrading to a new version if there are any known vulnerabilities in the existing version, as recommended by Cisco or other vendors. Additionally, if there are any operational challenges with certain features, we perform maintenance activities by applying updates. The maintenance of the platform can be handled by a single individual as it mostly involves logical maintenance, rather than physical. However, since our organization is large and we have multiple levels of support with Cisco, we also receive online support from them. If there are no issues, they are just on standby. However, when there are security concerns, we perform the necessary upgrades. I would rate the scalability of Cisco Prime a six out of ten. To scale up from a hundred to a thousand devices, the platform needs to be rebuilt logically. This process might require a downtime window and may involve changing the hardware or upgrading to a larger appliance.

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Syed Aathif Hussain

Senior Network Engineer at Tech Mahindra

The solution was our first option and we did not use another tool. The solution is used for large-scale centralized deployment that can be completed by one engineer. For example, manually configuring a hundred wireless controllers would require six engineers who all have their own styles. Even with standardized documentation, manual errors might occur. With the solution's template, it is possible to push the same configuration to thousands of devices in a day. An issue is that devices compatible with the solution are reaching end of life and support. If this continues to happen, the legacy network and the solution will exit in the next ten years. The 2504 and 5508 models of wireless controllers are near end of life. In the next six years, Cisco will end support for those models as well as the 5820 model. When compatible devices are no longer supported, there is no point to the solution which runs on IYS and not Catalyst where Cisco is concentrating its efforts. Cisco needs to find a way to integrate Catalyst devices into the solution or release new, compatible devices. If not, it will be really difficult for the solution to survive the evolving market. Customers are already replacing legacy devices so they have to move away from the solution because it is not compatible. It would be beneficial to have two Cisco choices in the market. Right now, there is no competition for DNAC unless the solution becomes compatible with new devices. If that happens, customers can choose the best fit. A lower budget is a good fit for the solution and a higher budget that requires a software-defined network is a good fit for DNAC.

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Mohammed Junaid Khatib

Senior Network Engineer at Tech Mahindra

As engineers, we cannot physically monitor all the devices. We cannot go and roam all the floors of every building. For example, say there is a city with four or five companiesthere. An engineer cannot run around to check that all the devices are up and stable. With Cisco Prime, we can go to the monitor tab and check the physical devices. It shows you a list. For example, it will say that there are 10 APs in critical mode at the Las Vegas building. At the New York City site, there are five devices. You can dispatch the engineers to troubleshoot the problem. There's no need to send someone to check every floor. If there is a new deployment, you don't need to physically check the old setup. We only need to add the sitemap to Cisco Prime, input the model numbers of the devices, and verify where each device is located, so we can upgrade.

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PeerResearch reports based on Cisco Prime [EOL] reviews

Type	Title	Date
Category	Network Management Applications	Aug 22, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 22, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco DNA Center	4.0	23.6%	89%	42 interviews Add to research
Fortinet FortiManager	4.0	5.3%	94%	69 interviews Add to research

Valuable Features

"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"The VLAN mapping function has been most impactful in simplifying our network management tasks."
"The most valuable is the assistance for network support."

Room for Improvement

"The product's performance monitoring feature could be more intuitive."
"There is room for improvement in the Access layer."
"They could consider offering more flexible pricing options for their customers."