Try our new research platform with insights from 80,000+ expert users
BIC Platform Logo

BIC Platform Reviews

Vendor: GBTEC Software AG
4.1 out of 5
Leave a review

What is BIC Platform?

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

Get the Business Process Design Buyer's Guide and find out what your peers are saying about BIC Platform, Informatica Intelligent Data Management Cloud (IDMC), Camunda and more!
BIC Platform is the #18 ranked solution in Business Process Design tools and #19 ranked solution in BPM Software. PeerSpot users give BIC Platform an average rating of 8.2 out of 10. BIC Platform is most commonly compared to Informatica Intelligent Data Management Cloud (IDMC): BIC Platform vs Informatica Intelligent Data Management Cloud (IDMC). BIC Platform is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 13% of all views.
Buyer's Guide
Business Process Design
February 2026
Get the category report
Helped 884,976 peers since 2012

Featured BIC Platform reviews

Read more reviews

BIC Platform mindshare

Product category:
Business Process Design
As of March 2026, the mindshare of BIC Platform in the Business Process Design category stands at 2.0%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
BIC Platform2.0%
Visio9.9%
Bizagi9.4%
Other78.7%
Business Process Design
 
 
Key learnings from peers

Valuable Features

BIC Platform's standout features include an intuitive workflow design and a streamlined approval process for new objects. The platform offers browser-based access without a client, offline modeling capability, and enhanced core tools. It is cost-effective and user-friendly, with web-based training. Incorporating process mining, role assignment, and a central dictionary, it meets diverse requirements. BIC is well-suited for various markets, particularly noted for affordability in Africa.
  • "I'm in awe of what the software can do."
  • "Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
  • "The central dictionary is a valuable feature."

Room for Improvement

BIC Platform users suggest improvements in functionality to include bulk workflow management and enhanced manual instructions. Users desire better confidentiality for domain information and integration with other systems, specifically needing access to process dictionaries for KPI connections. They highlight missing small features, advocating for cosmetic and functional changes for improved administrative capabilities. An enterprise architecture feature is also desired. Despite its stability and necessary features, users see potential for growth in specific areas.
  • "One thing they could improve is the manual."
  • "There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
  • "The solution could improve its connectivity to other systems."

Pricing

  • "Scalability-wise, it is an expensive product."
  • "Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

Popular Use Cases

BIC Platform is primarily used for quality management and process modeling for clients' systems. Users can audit using various standards, such as ISO 9001. Installations can be on-premise or cloud-based, with a trend towards hybrid cloud deployment. Users benefit from process design and workflow features, essential for process drawing. Many are familiarizing with the platform to facilitate transition to hybrid cloud environments as part of broader strategic goals.

Deployment

BIC Platform's initial setup is primarily handled by the provider, making it manageable for users. On-premises users might focus on database location. Single sign-on integration with agent services can simplify access. The process is straightforward and completed within a couple of weeks with minimal stress. Domain rights simplify setup, and the overall implementation is rated at seven out of ten in terms of ease. Training provided by the company aids in the seamless transition.

Scalability

BIC Platform is perceived as scalable, suitable for organizations with large workloads. The cloud version enhances management during peak times and reduces maintenance needs by handling infrastructure. Users find it costly concerning scalability and challenging under certain conditions with moderate user numbers. Despite this, some rate its scalability positively, acknowledging its potential for large user bases and efficient cloud management. Scalability experiences vary widely among different user groups.

Stability

Users describe BIC Platform as stable, frequently highlighting its reliability. Many express confidence, rating its dependability highly, with scores like nine out of ten. Stability appears consistent from multiple perspectives and experiences, indicating broad satisfaction with the platform's performance. Repeated affirmations suggest a consistently stable experience across different usages, reinforcing its reputation for maintaining functionality. Users appear to agree on the robustness, suggesting a strong foundation in its core capabilities.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Business Process Design Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Manufacturing Company
13%
Retailer
8%
Educational Organization
8%
Healthcare Company
8%
Energy/Utilities Company
7%
University
6%
Computer Software Company
5%
Financial Services Firm
5%
Marketing Services Firm
4%
Wholesaler/Distributor
4%
Media Company
4%
Construction Company
3%
Outsourcing Company
2%
Pharma/Biotech Company
2%
Hospitality Company
2%
Comms Service Provider
2%
Transportation Company
2%
Non Profit
2%
Performing Arts
2%
Consumer Goods Company
2%
Logistics Company
2%
Insurance Company
1%
Government
1%
Recreational Facilities/Services Company
1%
Recruiting/Hr Firm
1%
Aerospace/Defense Firm
1%
Security Firm
1%
Real Estate/Law Firm
1%
Museum Or Institution
1%
Legal Firm
1%
International Affairs Institute
1%

Compare BIC Platform with alternative products

Go!

Learn more about BIC Platform

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems. 

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at: 

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

BIC Platform was previously known as BIC Cloud BPM, BIC Platform.

BIC Platform customers

Daimler AG

Siemens AG

RWE

Bundesministerium des Innern

Uniklinikum Köln

Vattenfall

Ziemann

Dermapharm AG

Postbank

LBBW

EDEKA

Related questions

  • 46
When evaluating Business Process Design, what aspect do you think is the most important to look for?
  • 117
Which tool do you recommend for business process modeling only?
  • 30
What is your favorite tool for Business Process Design?
  • 54
Which is the best and affordable business process simulation software?
  • 120
We are looking for BPM or Business Process Design software to connect the top layer of Enterprise Architecture (EA) to processes
  • 23
What is the difference between NIEM plugin and Sparx?
  • 52
What is the difference between microservices orchestration and choreography?
  • 166
How to model an enterprise architecture? What tools and templates can I use?
  • 23
Sparx Enterprise Architect vs. iServer - has anyone compared them?
  • 64
Why would you choose purchasing Camunda Platform over Bizagi?

Product Categories

Product Categories
Business Process Design
Business Process Management (BPM)

Popular Comparisons

Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC) vs BIC Platform Logo
Informatica Intelligent Data Management Cloud (IDMC) vs BIC Platform
Camunda vs BIC Platform Logo
Camunda vs BIC Platform
Appian vs BIC Platform Logo
Appian vs BIC Platform
SAP Signavio Process Manager vs BIC Platform Logo
SAP Signavio Process Manager vs BIC Platform
Bizagi vs BIC Platform Logo
Bizagi vs BIC Platform
IBM BPM vs BIC Platform Logo
IBM BPM vs BIC Platform
Sparx Systems Enterprise Architect vs BIC Platform Logo
Sparx Systems Enterprise Architect vs BIC Platform
Visio vs BIC Platform Logo
Visio vs BIC Platform
ARIS BPA vs BIC Platform Logo
ARIS BPA vs BIC Platform
MEGA HOPEX vs BIC Platform Logo
MEGA HOPEX vs BIC Platform
Nintex Process Platform vs BIC Platform Logo
Nintex Process Platform vs BIC Platform
SS&C Blue Prism vs BIC Platform Logo
SS&C Blue Prism vs BIC Platform
AWS Step Functions vs BIC Platform Logo
AWS Step Functions vs BIC Platform
ADONIS vs BIC Platform Logo
ADONIS vs BIC Platform
ARIS Cloud vs BIC Platform Logo
ARIS Cloud vs BIC Platform
See all alternatives
 
BIC Platform Reviews Summary
Author infoRatingReview Summary
Digitalization PM at a manufacturing company with 1,001-5,000 employees4.5I use BIC Platform mainly for drawing processes, and I find the central dictionary to be valuable. However, I need improved system connectivity, specifically for accessing process dictionaries to create KPIs. I previously used Camunda.
Systems Administrator at a legal firm with 10,001+ employees3.5I use BIC Platform for process design and workflow features. Its valuable feature is role assignment based on department. However, it lacks confidentiality for administrator domain information and could benefit from an enterprise architecture feature. Camunda is cheaper and more user-friendly.
Principal Consultant & Partner at a consultancy with 1-10 employees4.5I find this low-cost, user-friendly solution excellent, offering stability, scalability, and powerful data mining features, along with great support. Despite a minor issue with the manual, I highly recommend it for its overall value and effectiveness.
Quality & Process Management Consultant at Konrr Bremse4.0I find BIC Cloud BPM a stable, scalable, and improved solution for quality management and process modeling, with better UI/UX and web access. While minor features like bulk actions are missing, it's great for daily needs, scoring an 8/10.