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BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (18th)
IBM BPM
Ranking in Business Process Management (BPM)
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (10th), Process Automation (8th)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.2%, down from 1.3% compared to the previous year. The mindshare of IBM BPM is 4.3%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.3%
BIC Platform1.2%
Other94.5%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"The product is easy to use."
"It allowed us to automate some important logistic-related business processes."
"IBM BPM is both scalable and stable."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"The initial setup process is easy."
"It is efficient in reducing costs."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
 

Cons

"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"Importing and exporting between multiple environments is more difficult with other tools."
"The business side says it needs more visibility into the process."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"One of the things that we are looking at is cognitive learning; we would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"There is room for improvement in the stability."
"Faster task loading to groups and users is needed."
"I would like to see a lot more case studies."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"IBM could improve the price. It is far too expensive."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"I rate the tool's pricing a seven out of ten."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Retailer
8%
Educational Organization
8%
Healthcare Company
8%
Financial Services Firm
22%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.