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BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (17th)
IBM BPM
Ranking in Business Process Management (BPM)
7th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Application Infrastructure (6th), Process Automation (6th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of IBM BPM is 5.9%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM5.9%
BIC Platform1.4%
Other92.7%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"The central dictionary is a valuable feature."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"Good user interface and good add option."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"Enabled us to convert most of the paper-based work into an automated workflow process, and some of them were converted into straight-through processing, with no human interaction involved whatsoever."
"This solution is very stable."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"It is efficient in reducing costs."
 

Cons

"The solution could improve its connectivity to other systems."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"Our developers are complaining that it's too complex to maintain."
"They don't have a mechanism to achieve processes, data sources, and data."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"The configuration is not that easy, and the initial deployment took three months."
"Better integration with other products in the automation suite."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"I rate the tool's pricing a seven out of ten."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"I give the pricing an eight out of ten."
"It gives us a good return on investment."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Educational Organization
8%
Energy/Utilities Company
7%
Computer Software Company
7%
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.