Try our new research platform with insights from 80,000+ expert users

BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
20th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Design (17th)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
 

Mindshare comparison

As of December 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.3%, up from 1.2% compared to the previous year. The mindshare of IBM BPM is 4.6%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM4.6%
BIC Platform1.3%
Other94.1%
Business Process Management (BPM)
 

Featured Reviews

reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"The product is easy to use."
"IBM BPM is both scalable and stable."
"The solution is stable."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"Technical support is pleasant to work with and always available."
"The case management and its integration with process design are good features."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"This product does the job in terms of executing the workflow."
"The integration capabilities of IBM BPM are excellent."
 

Cons

"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The solution could improve its connectivity to other systems."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"IBM BPM needs to have a better and modified interface."
"The interface is limited and should improve in the future."
"We have been experiencing bad performance and instability."
"They don't have a mechanism to achieve processes, data sources, and data."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"I believe that if the license were cheaper, it would have a greater impact."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"The pricing is very high."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
877,318 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
13%
Educational Organization
8%
Retailer
8%
Energy/Utilities Company
7%
Financial Services Firm
26%
Computer Software Company
9%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: December 2025.
877,318 professionals have used our research since 2012.