Appian and BIC Platform are competing in the business process management category. While BIC Platform offers extensive features, Appian's ease of deployment and customer support often give it a practical edge.
Features: Appian's focus is on rapid application development with low-code capabilities, offering excellent automation and integration options. It excels in case management through its Records and Related Actions feature, which allows document-based applications. Appian's cohesive architecture is designed for intuitive use and social collaboration. BIC Platform is strong in process design and analysis, with detailed performance monitoring and compliance management. It offers a robust forms builder that allows developers to deploy across browsers and native apps automatically.
Room for Improvement: Appian could enhance its customization options for more complex organizational needs and offer more frequent and comprehensive training. Improving flexibility in on-premise deployments would also help. BIC Platform may benefit from optimizing its cloud deployment speed and enhancing its user interface and ease of use. Expanding real-time collaboration features could also add value.
Ease of Deployment and Customer Service: Appian benefits from a cloud-based architecture that supports rapid deployment, accompanied by highly responsive customer service. It offers a setup that is generally straightforward and time-efficient. BIC Platform provides both cloud and on-premise customizable deployment but may encounter longer implementation times. Customer service is supportive but could improve in response time.
Pricing and ROI: Appian has lower upfront costs due to its cloud-native architecture, offering potential for quicker ROI through streamlined deployments. BIC Platform may entail higher initial costs but justifies them with comprehensive features, providing long-term functionality that some customers find worthy of the investment.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.
BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.
Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.
Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.
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