Service and Support
Amazon Linux service and support are highly regarded. Many users commend the responsiveness and knowledge of AWS support engineers, with ratings often reaching 10 out of 10. Support is available 24/7, offering quick, clear guidance and efficient issue resolution. Although some users note room for improvement in response time and quality, numerous experiences reflect prompt case handling, effective communication, and world-class service for AWS services beyond just Amazon Linux.
Deployment
Users found Amazon Linux's initial setup generally straightforward and simple. Many appreciated the ease of installing Kubernetes and its cloud compatibility compared to on-prem systems. However, some found it complex due to limited knowledge. While pricing and setup costs were seen as favorable by some, others lacked information regarding purchasing details. Mac users reported no major installation or update challenges, but a collective lack of certainty about cost and licensing indicates a need for more insight.
Scalability
Amazon Linux is noted for its strong scalability attributes, leveraging AWS infrastructure for seamless adjustments to workloads. It efficiently utilizes EC2, enabling swift scaling operations. Users commend its lightweight nature, rapid startup times, and consistent performance during scaling activities. Elasticity through AWS is highlighted, with resources adjusting dynamically, supporting cost-efficiency. The integration with AWS Auto Scaling and EKS or ECS is beneficial, ensuring effective management of traffic fluctuations and operational reliability.
Stability
Users find Amazon Linux stable and reliable across production environments. Even during AWS infrastructure issues, it maintained functionality. It smoothly handles high-availability architecture transitions without downtime, which reinforces confidence in its stability for production workloads. Users appreciate the latest kernel and find it secure and dependable for day-to-day operations. Since 2019, it has run without complaints, is continually maintained by Amazon, and considered the most stable distribution and operating system by Linux enthusiasts.