Agiloft Contract Lifecycle Managment (CLM) Reviews

My main use case for Agiloft Contract Lifecycle Management (CLM) is that it helps streamline contract management. I appreciate the comprehensive view that Agiloft CLM provides, enabling me to see all contracts at their various stages at a glance through its charts. These features help me tremendously in taking necessary actions promptly. Additionally, Agiloft CLM's ability to track how long each contract has been pending for external review is invaluable. It notes the number of days each contract remains under review, aiding in efficiently managing contracts that are either still under review or have not been signed by both internal and external parties.

Agiloft CLM has positively impacted my organization by enabling us to generate and review a contract in ten minutes, which previously took about an hour. This allows us to cut down time significantly. We are also able to perform searches and reports that we were not able to do before. It has helped eliminate the need for a second paralegal to review the first paralegal draft, thus saving considerable time. This tool has eliminated the administrative steps for the distribution of executed contracts to other departments.

The time savings and reduction in administrative steps with Agiloft CLM have allowed us to reallocate that time to other strategic tasks and projects. Productivity has greatly improved in my organization.

I appreciate that Agiloft CLM provides visibility into contract stages, aids in tracking pending reviews, and highlights contracts awaiting signatures. The best features that Agiloft CLM offers are that it gathers and stores data very well while being more secure and easy to access for my team members. This helps especially in collaboration between departmental team members. Reports are easy to create and run. Agiloft CLM integrates with other products well and automates emails to other departments with relevant information as status changes.

The integration aspect with Agiloft CLM includes DocuSign for electronic signatures, which makes our electronic signature process very seamless. The user interface of Agiloft CLM is intuitive, easy to customize, and navigate for new users.

One minor drawback that I can highlight with Agiloft CLM is that once an agreement reaches the start date, it often fails to move the agreement to active status.

In terms of needed improvements for Agiloft CLM, we store amendments to our employment agreements, and Agiloft CLM does not data stack the changes into one record for easy review.

I have been using Agiloft CLM for five years.

According to my experience using Agiloft CLM over the past few years, it has been very stable.

Agiloft CLM has kept up with my organization's growth and changing needs effectively.

The customer support for Agiloft CLM is relatively easy to reach, very solution-oriented, responsive to our queries, and very helpful.

I previously used Ironclad and SPS Commerce Fulfillment.

I switched from Ironclad and SPS Commerce Fulfillment to Agiloft CLM because Agiloft CLM is a better-known product that I trusted over the newer alternatives. I also researched its record in updating software to fit the newest needs of consumers. Recently, the user interface update went quite successfully, and I feel it is a great benefit when software that many important people in the company view appears modern and polished. Agiloft CLM fit all our needs, and there was no reason for us to decline it.

My experience with the configuration process for Agiloft CLM is that we did not encounter any challenges. The process was very smooth.

Deploying Agiloft CLM in my environment integrates very effectively.

Agiloft CLM integrates with other AWS services I use very seamlessly.

I have seen a return on investment with Agiloft CLM, as it became easier to maintain contracts and not forget deadlines for renewal. In the IT department, we have not had any automatic contract renewals on worse terms. Onboarding employees to show how contracts work becomes much easier. Creating invoices in ERP became much easier.

My experience with Agiloft CLM regarding pricing, setup cost, and licensing is that the cost has always been very competitive, especially compared to other alternatives.

Before choosing Agiloft CLM, I evaluated other options such as Microsoft 365 and Microsoft Dynamics 365.

My advice to others looking into using Agiloft CLM is that it is very useful, especially for contracts. Agiloft CLM is very useful for contract management, as it is designed to be. I appreciate the new interface very much as it appears much more modern now and is easy to manage documents that are not contracts.

As our company grows, the number of contracts grows almost exponentially. Agiloft CLM allows us to handle them easily without having to reorganize old contracts, saving considerable time. The implementation was relatively easy, and I have not had any issues with their support. I would rate this product five out of five stars.

My main use case for Agiloft Contract Lifecycle Managment (CLM) is contract management, negotiation, and the repository side.

A specific example of how I used Agiloft Contract Lifecycle Managment (CLM) for contract management or negotiation involves my previous role responsibilities where I reviewed NDAs. We created a workflow where the contract request was submitted into Agiloft, an intake form was completed, and it would flow through to legal for legal review, where I would handle drafting, either populating a template or reviewing third-party paper and sending it back to the requester so that they could reach out to the counterparty. After the negotiation and review took place, I used Agiloft Contract Lifecycle Managment (CLM) to store the signature copy.

Some of the best features Agiloft Contract Lifecycle Managment (CLM) offers are the intake where we could create a form based on the contract type that allowed the requester to fill out the details of the specific request, which was very helpful for our legal review, although I did not get to use any of their AI tools.

Having tailored intake forms positively impacted the speed and accuracy of my legal review process by often preventing rejections where we had to go back to the business to find out more information before we could even perform the legal review. It was very helpful in capturing all of the necessary information upfront so that legal could make a determination and perform the review.

When we launched Agiloft Contract Lifecycle Managment (CLM), it was a much-needed contract management system in my past role. We did not have anything prior, so it definitely was a tool solving a big problem for us in terms of contract intake, negotiation, management, as well as a centralized repository. We used Agiloft Contract Lifecycle Managment (CLM) as our source of truth for audit purposes, which had a huge impact on us and in being compliant.

The audit response times definitely saw some significant improvement, as we were able to grant access to some of our auditors to access the system to search for the documents directly. We knew that we had built a really good repository with all of the metadata available in the fields that we had set up, so we did a lot of the pre-work upfront, which definitely caused a huge payoff in the end.

Agiloft Contract Lifecycle Managment (CLM) is very difficult to set rules and to follow based on contract type, as the mapping and the level of tech and coding that is needed for that requires developer skills. Going through that training is quite cumbersome and lengthy, especially for legal departments that are more focused on contract negotiation and lack some of those skills.

I would rate Agiloft Contract Lifecycle Managment (CLM) a seven on a scale of one to ten.

I have been working in my current field for over twenty years.

Regarding Agiloft Contract Lifecycle Managment (CLM)'s AI capabilities, I found its accuracy and reliability of output only moderately acceptable. I only got to test some of that when we were doing an RFP for a new system, and it fell in the middle from what I remember compared to some of the other CLMs at the time, just based on actual contract generation in terms of templates and use of AI for chats and summary responses, as well as surgical redlining.

My advice to others looking into using Agiloft Contract Lifecycle Managment (CLM) is to ensure during the RFP stages that you factor in the updates and make sure that you are eligible for those and it is included in your package so that you can take full advantage of the software and its new capabilities, especially based on the roadmap. When I stopped using the system in September 2025, there were no AI enhancements, and some of the other CLMs that are on the market definitely have had upgrades, which we had to pay for. Unfortunately, the updates did not come through with our current licensing that we had. Without the use of AI, I felt that the system put us behind in terms of other enterprises that were using a contract management system. I rate this product a seven overall.

The most valuable features are the contract approval workflow process and the email reminders notifying relevant individuals and departments that contracts are due to be renewed or have expired.

Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow. The flexibility and relative ease of implementing functionality and modifications without programming has proven to be most striking. We were pleased by the functionality and smooth integration between Agiloft and DocuSign. The handoff of documents from Agiloft to DocuSign and back again to Agiloft is easy and seamless. The capability of being able to sign internal documents, as well as those requiring both internal and outside vendor signatures without necessitating a great deal of setup can help facilitate the contract completion process.

• More in-depth documentation with examples regarding how to implement workflows, rules and user/group permissions.

I have used it for one year.

We did not encounter any major deployment issues.

It is very stable.

We haven't experienced any scalability issues.

Customer service is very good.

Technical support is excellent.

We did not previously use a different solution; we had a completely manual system before.

It was implemented and developed with assistance from an Agiloft Consultant, who was able to develop and implement all our modifications in an expedited and professional manner.

Before choosing this product, we also evaluated SharePoint and custom development.

Our organization did not have a central application for our growing number of contracts. Simply purchasing the Agiloft Contract Management Suite has allowed us to use "a tool" to manage our contracts.

The best features of the suite are the unbridled customizations on basically anything in the application, flexible approval paths, full audit trail, email reminders for approvals, open database framework allowing us to extend our initial project ideas (you can create any table you want!), integrations/APIs such as LDAP Active Directory and REST, searchable objects and attachments, flexible report writing, UX branding and customization, an integrated chat client, and the suite comes with many other modules (support tickets, helpdesk tickets, POs) right out of the box if you want to use them.

Electronic signature with DocuSign and Adobe Sign are also available, although Project HOME has not engaged those features yet, and full document redlining and tracking is also available.

The Agiloft Contract Management Suite has improved procedures at Project HOME by:

• Creating a central location for all contracts
• Automating and auditing contract approvals
• Creating a global search capability across records and attachments for quick and easy contract research

If there is an area for improvement, it would be in the mobile aspect. The web app itself is responsive and can be very easily used on a mobile device, really without a problem. Hopefully, down the road, Agiloft will develop a mobile app, or embellish the responsiveness of the website.

I have used it for one year.

We encountered no problems at all. Our Agiloft implementation team did a great job; they were knowledgeable, flexible, and organized. The implementation team worked with us in a fluid fashion, allowing us to be agile and constantly know where we stood during the project.

We have encountered no stability issues in the SaaS environment.

We have not hit any snags as we have grown the application. Our environment is 300+ contract records, 2 power/4 floating user licenses, 40-50 "touch" users that would need to approve or review a contract record. Agiloft will easily grow with Project HOME's growth plan, which is fairly rapid at the moment.

Customer service is excellent; ticket and phone support, prompt responses. Depending on your implementation schedule, you may have hours left over that can be used for solving issues when you first go live, when users are first learning the application.

Excellent technical support! Agiloft technical, support, and sales staff are extremely well-versed in all facets of the Contract Management Suite. You will experience rapid and accurate technical assistance, basically on any part of the suite.

We had no previous solution.

Although it was a new application at Project HOME, the implementation team that supported us was very agile and knowledgable, making the initial voyage into the application an easy one, using a learn-as-you-go method, and we received a training for our users at the end of the implementation.

We had no trouble at all implementing the application and getting used to using it. Agiloft offers a free trial version (that is maintained as a test environment into the future with your live environment) to fiddle with, and there are plenty of docs and video tutorials to peruse. Our team took to the app fairly quickly as it is straightforward and easy to understand and setup.

Project HOME used a vendor team from Agiloft. Their level of experience was "expert." We had no problems at all during the start-up phases.

Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking. We can now use the Contract Management Suite as a productivity tool, furthering our returns. As an investment, it's an easy BUY recommendation that will provide stable returns for your organization. It did for us.

Project HOME took a look at current and future user needs and decided to engage a 2 power user, and 4 floating user setup. Floating users are three times the price of a power user, so we took that into consideration on who to make power users and how we would use the floating users. We have not encountered any lock-out or access issues. Plus, you can easily add/remove users later on.

Agiloft is extremely competitive on license and professional services pricing. Call sales and find out; they are very easy to work with.

Along with Agiloft, we evaluated: CobbleStone, Contract Logix, SpringCM, and Blueridge Software.

Agiloft has been an excellent partner for Project HOME. We chose Agiloft because of their robust and extendible solution, and because the company is relatively small. We determined that the company size would allow a more fluid relationship, and we were right. Also, Agiloft's contract app is seasoned and has been tested in the marketplace for a number of years.

And two final things: Talk to your sales rep if you have any questions; they are super-available to help you decide. And the demo we received was recorded (screen/audio), which allowed us to very easily review the features we saw. No other vendor provided this nifty angle.

Other than organizing all of our contracts in a centralized repository, Agiloft allows for the automatic notification of contract expiry dates, as well as customizable notifications for other contract events, like price changes, or price reviews.

Although we are still fairly new users of Agiloft, I can see it will make it easy to look up contract T&Cs, as well as properly track our contract approval processes.

One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records. Currently, a user is forced to download an attachment or document in order to read it. I feel an integrated document viewer (ideally with search capabilities) would be a more productive way to look up information in a contract document.

I have used it for less than one year.

No issues were encountered with deployment.

No stability issues to date.

It's obvious to me that Agiloft can handle much more than contract management. In the system that was built for us, we had a few specific requirements that were not part of Agiloft's initial configuration, and those requirements were implemented seamlessly.

Customer service is excellent.

Technical support is excellent.

We had no previous solution.

Agiloft has a level of complexity appropriate for its function. It does require a certain amount of training to use the system, and even more in-depth training to administer and customize the system.

Most of the implementation was done through the vendor's implementation team. The main implementer that was assigned to our database was excellent to work with.

It is too early to say anything about ROI.

Like any other investment, do research, comparisons, and determine your exact needs. Agiloft has a license fee (per user) and an implementation fee. Discuss your options with the Agiloft rep, because there are many options for purchase.

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I am overall very pleased with the product and the Agiloft team. It seems to be the right fit for our business.