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Agiloft Contract Lifecycle Managment (CLM) vs GEP SMART comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
641
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Agiloft Contract Lifecycle ...
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
Contract Management Software (4th)
GEP SMART
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
Procurement Software (3rd), Contract Management Software (8th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
it_user658929 - PeerSpot reviewer
Systems Analyst at a tech vendor
Email reminders notify relevant individuals and departments that contracts are due to be renewed or have expired.
Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow. The flexibility and relative ease of implementing functionality and modifications without programming has proven to be most striking. We were pleased by the functionality and smooth integration between Agiloft and DocuSign. The handoff of documents from Agiloft to DocuSign and back again to Agiloft is easy and seamless. The capability of being able to sign internal documents, as well as those requiring both internal and outside vendor signatures without necessitating a great deal of setup can help facilitate the contract completion process.
CJ
Senior Product Manager at a university with 10,001+ employees
Doesn't require a background in analytics to run reports
SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It increased productivity; it raised the productivity percentage of individuals 20 to 35%, and we also saw cost reduction."
"Automation Anywhere can have a significant impact on any company's operation, as it can automate a wide variety of tasks that are mundane, time-consuming, and the least productive."
"We have been able to take resources that have been doing manual work and putting them into more productive work."
"AA has indirectly helped in re-engineering processes, which has made them more robust and efficient, and this has helped the business immensely."
"There has been a great return on investment."
"The ROI is very good because the output is very accurate and the speed is very fast."
"Instead of packages like other RPA tools, I think the repo check-in and check-out feature enables the same in AA."
"Compared to other tools like NICE and Blue Prism, Automation Anywhere is the only tool that gets your work completed in half the time."
"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."
"Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking."
"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."
"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."
"It's a huge efficiency tool and it has really accelerated our ability to drive the procurement business case in terms of cost savings."
"The most valuable features are the sourcing and tendering processes."
"In terms of ease of use, GEP has done a lot of work through its enhancements over the years to make the user experience more intuitive. There is a more standard-Amazon-like experience, where manuals and tutorials are not really required, simply because the user experience and what's on the screen are pretty intuitive."
"The sourcing module is a place we can always go to find all the information we submitted to a vendor and what they submitted back to us, and it is really meaningful and effective in getting that information out to the vendors."
"We operate with three different systems that input data. The fact that GEP consolidates all that information into one place is a big deal for us. It streamlines that data for us."
"It's user-friendly, in terms of the design of the tool."
"We have absolutely seen ROI; we track all of our savings, but it allows us to do a lot more."
"The AI tool definitely has learned from the information we've given it but also from some of the corrections that we've made. It may have auto-applied a classification and then we have gone in and corrected it, given it some feedback. With that, more and more, we are not having to touch the information once it gets processed. It's classifying it from the get-go in the correct category."
 

Cons

"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."
"If we are going through the high availability in the IQ Bot setup, it's a bit complex."
"My opinion is that we need to have a video or tutorial on how to implement these features, as well as seeing what results to expect."
"The UI could be made better because the UI in Version 11 was better and easier as compared to a2019."
"If you want to use Chrome then there are three or four additional steps that need to be completed."
"Attended automation sometimes might go into exceptions, thus we need to monitor it in-between, then check whether it is working properly. This way, we ensure the bot is working properly."
"There are many bots available on the Bot Store. However, my developer told me that he was unhappy with the quality of the bots available."
"Setting up Automation Anywhere is a bit complex."
"If there is an area for improvement, it would be in the mobile aspect."
"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."
"One possible area of improvement would be reporting."
"The manuals, especially the ones for the suppliers, are currently available only in English. If these can also be translated into different languages, that would be excellent."
"Quite frankly, we're tired of informing GEP. They should be scrubbing from the left and right and from top to bottom to make sure that anything that they're releasing is fully tested."
"We didn't like their dashboard initially, but they responded to that very well. They've given us some customizable dashboards and have also made it so that the dashboards can be exported into PDF and other formats, so that we can share them with the rest of the company... That was a weakness at the beginning, but one that they have responded to adequately and we're really pleased with the result."
"While it captures all the fields and requirements, when any supplier updates or new supplier registration happens, then the supplier needs to update their bank details. Our IT team has made it so every half an hour the GEP SMART system will push the supplier to the Oracle Database. So, we have faced some problems, like bank details, etc. We addressed this issue with GEP. They are working on it to make bank details a mandatory field for any supplier and match our requirements. Their engineering team has taken up creating a customized process for us."
"Their contracts module is kind of clunky and It took a while for them to correct some of the basic functionality, some of the "Contract Management 101" functions, but it seems to be coming around. It wasn't working the way we'd expected."
"One of the areas where they could do better is by creating more standard templates when it comes to IT cost. IT cost has various components to it and if I want a vendor to be able to reply about cost related to IT, I would have to create that template. If I want them to tell me the hardware costs, the software costs, the professional services costs, the cloud or subscription costs, etc., I would have to build that template myself. Once I built it, I could save it and use it again and again. But sometimes building a template takes a lot of time."
"Very recently, they implemented a customer success team to manage our expectations and communicate them to their technical team. That function is relatively new and some work needs to be done to build that connection so that it's a little more seamless."
"We had 50,000-plus contracts in Ntracts that had to be migrated to SMART. It was a big ask and it went horribly wrong, and we ended up having to do a second migration."
 

Pricing and Cost Advice

"It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
"With the rebate processing automation that we did, it has provided us a savings of around an hour or two a person on a daily basis, which is quite a lot of savings."
"Automation Anywhere's price is considerably better than UiPath's."
"In terms of pricing, this is a good product."
"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."
"Automation Anywhere is expensive."
"No one is balking at the cost. They are market rates and will change, but no one is saying, "That is ridiculous or impossible." They are saying, "Show me the ROI and prove that the cost is accurate.""
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
Information not available
"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."
"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
12%
Manufacturing Company
11%
Computer Software Company
7%
Outsourcing Company
9%
Wholesaler/Distributor
9%
Financial Services Firm
9%
University
9%
Financial Services Firm
15%
Manufacturing Company
10%
Energy/Utilities Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business154
Midsize Enterprise82
Large Enterprise536
No data available
By reviewers
Company SizeCount
Midsize Enterprise2
Large Enterprise14
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Agiloft Contract Management Suite
SMART by GEP
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente
Exxon Chevron Macys
Find out what your peers are saying about Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.