Agiloft Contract Lifecycle Managment (CLM) vs GEP SMART comparison

Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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reviewer2884323

Manager Of Global Procurement at a tech vendor with 10,001+ employees

Centralized contract repository has improved visibility and supports detailed spend analysis

Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective. Unlike vendors in this area like Ariba, Coupa, Icertis, and Ivalua, which also provide the sourcing side—RFX, RFP, RFI, auction—through the tool, that area within Agiloft Contract Lifecycle Management (CLM) is lacking. I would be happy to see those modules well-placed and well-balanced based on how other competitors are catering to that requirement. I would also like to see various enhancements within the dashboard and customization based on client and customer requirements. That is something that I would like to see more within the dashboard and the tool. If I had to pick one area where Agiloft Contract Lifecycle Management (CLM) could be improved, it would be better slice-and-dice options within the dashboard. That is something that is very important and critical for me. I chose 8 out of 10 because there are certain areas where Agiloft Contract Lifecycle Management (CLM) would need to look at what their competitors are doing. CLM is a very hot area for procurement because it is used by direct and indirect procurement folks. Based on those requirements, use cases, and especially based on what clients need and how their competitors are performing, I think there is room for improvement on the enhancement side, improving the overall customer experience on the dashboard, having more layouts, and having the option to slice and dice the spend and the orders. It would also be good to have different charts and infographics based on the contracts that have been uploaded, which provides a picture to the procurement person. For example, when they are doing a renewal or want to work with the same vendor, it provides some sort of ammunition to make an informed decision and ensure that the data coming out of the tool represents factual insights. This will help drive savings, better outcomes with the supplier, and better stakeholder engagement. It is all linked to how the tool can be more efficient and effective.

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it_user1709418

Senior Product Manager at a university with 10,001+ employees

Doesn't require a background in analytics to run reports

SMART has been helpful for sourcing and public bids. For regulatory purposes, our university posts bids, depending on the scope of the bid. We get a lot of value out of SMART's ability to post to a public site and have suppliers see that information, register in the tool, and participate. SMART features for collecting information and its timeline capabilities are highly useful. Then on the contract side, the reporting capabilities are the most valuable. Our use case focuses primarily on post-execution and lifecycle management, so it's essential to be able to report accurately especially compliance-related reports. SMART is easy to use, especially when reporting. It isn't designed for a hardcore analyst. You don't need to have a background in analytics to run reports, which is huge. I realized I hadn't touched too much on the spending side, but we use SMART for all spending analytics, and any commodity manager procurement professional can go in and run a spending report. That was a business decision to restrict who can run reports since that data can be exported and used. But the reporting capabilities are incredibly easy to use.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The benefits we get from automation include faster and more accurate matching, running 24x7."

"In the finance department, this solution has saved us a lot of money."

"This solution is easy to use and easy to learn compared to Blue Prism, UiPath, and others."

"The automation of data entry is the most valuable feature for us."

"This RPA solution really stands out because of its functionality, scalability, and stability. It also offers very good technical support, and is always innovating with new features that speak to various operational use cases."

"With Automation Anywhere, it will automate everything; it's smooth, effective, and very quick, making it easy to maintain websites and everything in the backend team while filtering out errors so everything is automated."

"Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool."

"The most valuable feature of this solution is the automation of manual tasks, which save us time."

More Automation Anywhere pros

"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."

"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."

"With Agiloft, everything is organized in one place, with data in tables and our own archival elsewhere in our cloud."

"Agiloft Contract Lifecycle Management (CLM) makes it easier to share links within our teams by providing a centralized contract repository, which I need in the global procurement area where I work on various contracts: mid-size contracts, lower-hanging fruit contracts, and the big-ticket contracts."

"Agiloft Contract Lifecycle Management (CLM) has helped us realize what we were lacking and helped us choose a replacement vendor that was better suited to our needs."

"Agiloft Contract Lifecycle Management (CLM) has positively impacted my organization by improving the lifecycle of contract reviews and approvals, which may have saved some time for the legal team to do other work."

"Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking."

"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."

More Agiloft Contract Lifecycle Managment (CLM) pros

"The AI tool definitely has learned from the information we've given it but also from some of the corrections that we've made. It may have auto-applied a classification and then we have gone in and corrected it, given it some feedback. With that, more and more, we are not having to touch the information once it gets processed. It's classifying it from the get-go in the correct category."

"The basics of what we use it for and what the product offers work really well for us in terms of contract creation, from beginning to end."

"Through using GEP, we've been able to gain respect; the other departments in our company have come to rely upon us even more, and we have become a more trusted department within the company, among our peers, because we can speak to their spend at greater depth."

"One of the most valuable features is the opportunity-identification through the spend analytics. Another is around the RFX options to benchmark various pre-qualified vendors that are invited to participate."

"In summary, using this solution benefits our organization through cost savings, better efficiency, improved transparency, and having information archived."

"From a contract perspective, in my opinion, SMART has improved things a hundred-fold."

"Their tool has become a much better tool over the years."

"The biggest selling point for us was having the contracts repository centralized for both systems. People are able to search for a contract. Typically, before they go out to bid or engage with a supplier, procurement folks come into GEP SMART and they search for a contract and check to see if there is an existing contract in place."

More GEP SMART pros

Cons

"As a business user, I would like to have a feature wherein the bot is run on demand, whenever an email with a specific keyword or whenever a specific pers sends an email to the bot's email address."

"We face issues when we need to increase volumes. Currently, it is failing for some reason, and we don't know the reason. It fails or stops, then we need to see what is going on. We have to fix that, then our developers need to rerun it. These are mostly practical challenges for our team who uses it on daily basis."

"There are occasional technical issues, particularly with cloud operations. Sometimes, the bot struggles to initiate on the cloud, even when everything appears in place."

"Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls."

"There should be a meeting between the Automation Anywhere team and the end-users to understand whether the process can be made to work on the first attempt."

"New versions keep coming up. The challenge for us is to have the downtime to do the migrations. This could be improved upon. We would like fewer version changes and upgrades happening to the application. While the downtime is not that much, depending on the business processes, there are times few critical processes are running on a daily or hourly basis. We would expect the downtime to be even less for them."

"The support and user community need improvement."

"We need a better way of getting upgrades or defect fixes. It is creating problems for us, as we have to go for a completely new version. Maintaining and managing existing bots, then coming up with new ones takes a lot of time. We would rather have a batch fix than an installation to an installation."

More Automation Anywhere cons

"If there is an area for improvement, it would be in the mobile aspect."

"One area of improvement I would suggest Agiloft to focus on would be how users interact with attachments to records."

"Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective."

"Agiloft Contract Lifecycle Managment (CLM) is very difficult to set rules and to follow based on contract type, as the mapping and the level of tech and coding that is needed for that requires developer skills."

"Every software can improve, so better integration with the Oracle financial system and out-of-the-box integrations would certainly add a lot more value, particularly for procurement and sales contracts."

"One possible area of improvement would be reporting."

"There are many improvement points for Agiloft Contract Lifecycle Management (CLM)."

"Requests were clunky. Once we got it into the system, the process did not work well for redlining and negotiations."

"One of the areas where they could do better is by creating more standard templates when it comes to IT cost."

"We had a lot of challenges and disagreements with SMART. It's been a long road, for sure, on the contract side. There is a little bit of pushback on their part when we need stuff done. Things aren't done very efficiently. I'm still waiting on some changes that were requested well over a year-and-a-half ago."

"I'd like to see drag-and-drop reporting. They have the old model for reports where you have to click the "run" button. The thing runs and then you have to export it to PowerPoint."

"We didn't like their dashboard initially, but they responded to that very well."

"We definitely have some asks for enhancements. One of the big ones we'd like to see is what we call "drag-and-drop." If I have an email that I want to maintain in the SMART record for whatever reason — for example, it has supporting information in it — I would love to be able to just drop that into the notes and attachments section without having to save it as a PDF and then upload it."

"While it captures all the fields and requirements, when any supplier updates or new supplier registration happens, then the supplier needs to update their bank details. Our IT team has made it so every half an hour the GEP SMART system will push the supplier to the Oracle Database. So, we have faced some problems, like bank details, etc. We addressed this issue with GEP. They are working on it to make bank details a mandatory field for any supplier and match our requirements. Their engineering team has taken up creating a customized process for us."

"For sourcing, we do see bugs from time to time."

"Tech support could use a little bit more work."

More GEP SMART cons

Pricing and Cost Advice

"The pricing is fair. My company is part of a big organization, so the pricing is very advantageous."

"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."

"We are a partner of Automation Anywhere and find the pricing to be reasonable."

"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."

"Automation Anywhere falls within a mid-range price point when compared to other RPA tools on the market."

"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."

"Our annual licensing costs for the entire company are $100,000."

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

More Automation Anywhere pricing and cost advice

Information not available

"My advice is to think wisely when it comes to estimating the number of licenses that you will require. If you settle on a number too early and you need additional ones, then the extra licenses might be quite expensive."

"If our organization could use it as a full-fledged solution, then it would be valuable and give a return on investment. However, since we are not currently using it as a full-fledged solution, even facing some bugs and problems with the synchronization with some of the internal software, we are not able to use it in a full-fledged manner."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

University

10%

Wholesaler/Distributor

Outsourcing Company

Construction Company

Financial Services Firm

16%

Manufacturing Company

10%

Energy/Utilities Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	81
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	5

By reviewers
Company Size	Count
Midsize Enterprise	2
Large Enterprise	14

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

What is your experience regarding pricing and costs for Agiloft Contract Lifecycle Managment (CLM)?

My experience with Agiloft CLM regarding pricing, setup cost, and licensing is that the cost has always been very com...

What needs improvement with Agiloft Contract Lifecycle Managment (CLM)?

One minor drawback that I can highlight with Agiloft CLM is that once an agreement reaches the start date, it often f...

What is your primary use case for Agiloft Contract Lifecycle Managment (CLM)?

My main use case for Agiloft Contract Lifecycle Management (CLM) is that it helps streamline contract management. I a...

UiPath Platform vs Automation Anywhere

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Comparisons

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

Coupa Contract Management vs Agiloft Contract Lifecycle Managment (CLM)

Compared 11% of the time

CobbleStone Systems Contract Insight vs Agiloft Contract Lifecycle Managment (CLM)

Compared 9% of the time

PeopleSoft Enterprise Supplier Contract Management vs Agiloft Contract Lifecycle Managment (CLM)

Compared 8% of the time

SirionLabs vs Agiloft Contract Lifecycle Managment (CLM)

Compared 8% of the time

SAP Ariba Contracts vs Agiloft Contract Lifecycle Managment (CLM)

Compared 5% of the time

More Agiloft Contract Lifecycle Managment (CLM) Competitors

SAP Ariba Procurement vs GEP SMART

Compared 18% of the time

Coupa Procure vs GEP SMART

Compared 8% of the time

Zycus Source to Pay Suite vs GEP SMART

Compared 8% of the time

JAGGAER Spend Director vs GEP SMART

Compared 8% of the time

Zycus iSource vs GEP SMART

Compared 6% of the time

More GEP SMART Competitors

Product Reports

Automation Anywhere

Download Automation Anywhere product report

Agiloft Contract Lifecycle Managment (CLM)

Download Agiloft Contract Lifecycle Managment (CLM) product report

Agiloft Contract Lifecycle Managment (CLM) report

GEP SMART

Download GEP SMART product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Agiloft Contract Management Suite

SMART by GEP

Interactive Demo

Automation Anywhere

Demo not available

Agiloft

Demo not available

GEP Worldwide

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Agiloft Contract Lifecycle Management (CLM) is designed to streamline contract processes through automation and advanced features, offering a customizable solution for managing contracts efficiently.

Agiloft CLM helps organizations automate and manage contracts, reducing compliance risks and improving efficiency. With its intuitive design, users can create, approve, and manage contracts in a streamlined manner. The powerful workflow automation, detailed analytics, and robust security ensure that contract management is simplified. Integration capabilities with CRM and ERP systems allow for smooth data management across platforms.

What are the key features of Agiloft CLM?

Workflow Automation: Automatically routes contracts through pre-defined processes.
Customizable Templates: Easy-to-use templates for consistent contract creation.
Advanced Reporting: In-depth reporting tools for contract analytics.
Audit Trail: Comprehensive audit trail for increased transparency and compliance.
Seamless Integrations: Integrates with popular CRM and ERP systems.

What benefits can users expect from Agiloft CLM?

Increased Efficiency: Streamlines contract processes, saving time and resources.
Risk Reduction: Reduces compliance risk with automated alerts and reminders.
Cost Savings: Lowers administrative costs through automation.
Improved Data Security: Ensures data security with robust access controls.

Agiloft CLM's adaptability makes it suitable for industries like healthcare, manufacturing, and financial services, allowing these sectors to manage contracts securely and efficiently. Its flexibility supports diverse compliance requirements, making it a versatile tool for contract management.

Agiloft

GEP SMART is a comprehensive procurement platform offering a centralized contract repository, intuitive spend analytics, and AI-driven opportunity identification.

GEP SMART provides a user-friendly interface that enhances procurement transparency and efficiency. It accommodates electronic signatures, supports streamlined project management, and enables effective regulatory compliance. Its flexibility and consistent advancements improve user experience, accessible to those without extensive IT expertise. While challenges exist in supplier management scope and search functions, improvements are needed in contract handling and data integrity.

What are GEP SMART's key features?

Centralized Contract Repository: Easy access and management of contracts.
Intuitive Spend Analytics: In-depth analysis for better decision-making.
User-friendly Interface: Simplified navigation with efficient reporting.
Electronic Signatures: Streamlined procurement processes with digital verification.
AI Tools: Assists in opportunity identification and data consolidation.

What benefits do users gain from GEP SMART?

Enhanced Transparency: Improved visibility across procurement activities.
Streamlined Procurement: Efficient handling of RFQs, RFPs, and RFIs.
Improved Compliance: Supports adherence to regulatory requirements.
Cost Efficiency: Reduces unnecessary data entry and streamlines system configurations.
Flexibility: Consistent updates and enhancements improve the overall experience.

Organizations across industries implement GEP SMART for procurement activities such as sourcing, contract management, and spend analysis. They utilize its SaaS capabilities to facilitate sourcing events and manage contract lifecycles without needing full P2P integration. The platform is used to report on spend, diversity, and savings, ensuring efficient procurement processes.

GEP Worldwide

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente

Exxon Chevron Macys

Agiloft Contract Lifecycle Managment (CLM) vs. GEP SMART