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Agiloft Contract Lifecycle Managment (CLM) vs Conga Contract Lifecycle Management (CLM) comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
668
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Agiloft Contract Lifecycle ...
Average Rating
7.6
Number of Reviews
13
Ranking in other categories
Contract Management Software (1st)
Conga Contract Lifecycle Ma...
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Product Configuration and Quoting (1st), Contract Management Software (2nd)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
reviewer2884323 - PeerSpot reviewer
Manager Of Global Procurement at a tech vendor with 10,001+ employees
Centralized contract repository has improved visibility and supports detailed spend analysis
Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective. Unlike vendors in this area like Ariba, Coupa, Icertis, and Ivalua, which also provide the sourcing side—RFX, RFP, RFI, auction—through the tool, that area within Agiloft Contract Lifecycle Management (CLM) is lacking. I would be happy to see those modules well-placed and well-balanced based on how other competitors are catering to that requirement. I would also like to see various enhancements within the dashboard and customization based on client and customer requirements. That is something that I would like to see more within the dashboard and the tool. If I had to pick one area where Agiloft Contract Lifecycle Management (CLM) could be improved, it would be better slice-and-dice options within the dashboard. That is something that is very important and critical for me. I chose 8 out of 10 because there are certain areas where Agiloft Contract Lifecycle Management (CLM) would need to look at what their competitors are doing. CLM is a very hot area for procurement because it is used by direct and indirect procurement folks. Based on those requirements, use cases, and especially based on what clients need and how their competitors are performing, I think there is room for improvement on the enhancement side, improving the overall customer experience on the dashboard, having more layouts, and having the option to slice and dice the spend and the orders. It would also be good to have different charts and infographics based on the contracts that have been uploaded, which provides a picture to the procurement person. For example, when they are doing a renewal or want to work with the same vendor, it provides some sort of ammunition to make an informed decision and ensure that the data coming out of the tool represents factual insights. This will help drive savings, better outcomes with the supplier, and better stakeholder engagement. It is all linked to how the tool can be more efficient and effective.
Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We found that RPA with additional AI capabilities, such as machine learning and Computer Vision, can enable the organization to augment existing business operations by creating efficiencies and improving the accuracy of data to be processed, without changing too much of the existing system."
"We got the solution because of its ease of use with the API call, avoiding the use of developers."
"All the data that comes in has to be QC'd, and Automation Anywhere helps us by automating the QC part."
"The return on investment from Automation Anywhere at our organization has been both tangible and intangible, delivering value far beyond the initial financial calculation."
"Document automation has impacted efficiency and productivity because initially, we tried training the module on multiple unstructured documents, which resulted in less efficiency, but over time, we have trained with multiple documents, and it is now achieving great accuracy."
"This solution allows us to more fully automate our clients' specific tools."
"One thing I appreciate about Automation Anywhere is that we do not need to run around with multiple platforms, because Automation Anywhere provides an end-to-end solution."
"IQ Bot is the most important feature and it has been extensively used by our clients."
"I had a great experience working with Agiloft Contract Lifecycle Managment (CLM), and I definitely recommend it to any company or customers exploring options for vendor contract management systems because I had a great learning experience and very good experience working on Agiloft Contract Lifecycle Managment (CLM)."
"Overall, I think Agiloft Contract Lifecycle Managment (CLM) is a strong contract management platform, particularly for organizations with great volume, many customers, and numerous suppliers."
"Agiloft Contract Lifecycle Management (CLM) makes it easier to share links within our teams by providing a centralized contract repository, which I need in the global procurement area where I work on various contracts: mid-size contracts, lower-hanging fruit contracts, and the big-ticket contracts."
"Project HOME has easily recovered its initial capital outlay in the first year from simple centralization and automated approval tracking."
"Safe Horizon has successfully implemented the Agiloft Contract Management System as tailored to meet the specific needs of our organization’s contract approval and renewal workflow."
"Agiloft Contract Lifecycle Management (CLM) has helped us realize what we were lacking and helped us choose a replacement vendor that was better suited to our needs."
"We have been working with Agiloft Contract Management Suite for the past 6 months and have found it an extremely useful and user friendly solution to our contract management challenge."
"It is obvious to me that Agiloft can handle much more than contract management, as the specific requirements that were not part of Agiloft's initial configuration were implemented seamlessly."
"The main benefits I have seen from using Conga Contract Lifecycle Management (CLM) are that we use it as a discount platform in a huge project for different customers or accounts across the world."
"In my experience, the best features of Conga Contract Lifecycle Management (CLM) include the way they handle dynamically changing agreements and manage the approvals within the system, which is great."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by making the contract lifecycle easier for customers when quotes get created."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by reducing errors that we encountered when we were using a third-party tool for document generation."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization as it is faster compared to others."
"Because of these processes, the customer can send out thousands of contracts in one go instead of creating them and having a lot of people appointed to do this job, and it is a one-person job now."
"The valuable aspects are ease and speed."
"Overall, Conga Contract Lifecycle Management (CLM) helped streamline contract creation, approval, execution, and renewal processes while reducing manual effort and improving compliance."
 

Cons

"Certain areas of the user interface require improvement."
"I would like to see extensive OCR capabilities in the next release."
"I feel the tool has to provide deeper insights for debugging issues, considering both internal and external factors."
"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."
"As a solution, it could have been easier to use than in the current state."
"I had an issue lasting for the better part of three years, and it was quite severe."
"We have used the technical support. I am quite unhappy with the support part."
"After implementing, I have seen that some customers are not getting ROI from that, so they are stepping back from using Automation Anywhere."
"Agiloft Contract Lifecycle Management (CLM) could be improved in the area of catering more from a CLM perspective."
"If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs."
"Agiloft Contract Lifecycle Managment (CLM) could be improved in several ways. The training is not good, and they do not offer very good training at all."
"Agiloft Contract Lifecycle Managment (CLM) is very difficult to set rules and to follow based on contract type, as the mapping and the level of tech and coding that is needed for that requires developer skills."
"Every software can improve, so better integration with the Oracle financial system and out-of-the-box integrations would certainly add a lot more value, particularly for procurement and sales contracts."
"One possible area of improvement would be reporting."
"Requests were clunky. Once we got it into the system, the process did not work well for redlining and negotiations."
"I feel there are always opportunities to improve Agiloft Contract Lifecycle Managment (CLM)."
"They are somewhat reliable, but they are not completely reliable."
"Conga Contract Lifecycle Management (CLM) can be improved by closing the workflow automation and also leveraging AI."
"Conga Contract Lifecycle Management (CLM) can be improved in terms of UI and functionality, as it needs to be more clean and polished."
"To improve Conga Contract Lifecycle Management (CLM), there are just a couple of things that need to be fixed."
"I cannot say Conga Contract Lifecycle Management (CLM) is stable. Sometimes it throws some issues."
"Conga Contract Lifecycle Management (CLM) has too much customization, making it not that easy to scale it up and scale it out."
"Conga Contract Lifecycle Management (CLM) can be improved because implementation can be complex, and the loading process could be enhanced."
"There were many bugs with Conga Contract Lifecycle Management (CLM) application that could be improved."
 

Pricing and Cost Advice

"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"Additional costs will be for the machines and the number of machines that you are using. You can deploy virtually as well as on physical machines. In both the situations, you do need to allocate a certain budget for securing the machines and where the software will be installed and running. The machines cannot be used for anything else, because only a certain bot can run at a certain time. You need to be very particular about your scheduling of running the bots, and while the bot is running nobody can use the machine. You cannot have an agent working on a machine and the bot running in the background. It has to be completely dedicated. Then there are the network bandwidth requirements and space requirements, which are additional costs apart from the licensing and software costs. The developer is also going to charge you for their coding time too."
"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"Our costs are approximately between $5,000 to $10,000 per license."
"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"Complaints are generally about the cost of IQ Bot, which is higher than its competitors. The base model’s pricing is comparable to other platforms with attended, unattended, and IDP capabilities as well."
"Our annual licensing costs are about $500,000."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
15%
Manufacturing Company
10%
Comms Service Provider
7%
University
7%
Manufacturing Company
13%
Computer Software Company
11%
Legal Firm
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What needs improvement with Agiloft Contract Lifecycle Managment (CLM)?
If I could improve one aspect, I would make the workflows and reports more customizable for specific project needs. A...
What is your primary use case for Agiloft Contract Lifecycle Managment (CLM)?
My responsibilities include contract administration, documents management, contractual compliance, monitoring milesto...
What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button,...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Agiloft Contract Management Suite
The Apttus Intelligent Cloud, Conga CLM AI
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Contract Mgmt: WeWork, Chevron, CSFI, Retrophin, Roche Diagnostics, Genentech, Global Healthcare Exchange, Fitch Ratings, Safehorizon, American Greetings, Doosan, Family Impact Network, Peloton Therapeutics, San Mateo County, Insmed, Roman Catholic Diocese of Dallas, Kaiser Permanente
Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Find out what your peers are saying about Agiloft Contract Lifecycle Managment (CLM) vs. Conga Contract Lifecycle Management (CLM) and other solutions. Updated: November 2026.
921,028 professionals have used our research since 2012.