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Cortex XSIAM vs Microsoft Sentinel comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
Sentiment score
6.7
Microsoft Sentinel enhances security and efficiency, reducing costs and manual work, with long-term benefits in risk management and compliance.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
senior cyber security at a tech services company with 201-500 employees
We attribute our growth to Sentinel.
Chief Commercial Officer at defend
From a risk perspective, it's about mitigating risk, and as mentioned earlier, we haven't missed many things since we've had the offering in market—only a couple of minor incidents.
Chief Operating Officer at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
Sentiment score
6.5
Microsoft Sentinel support is responsive and efficient, with premium tiers offering prompt assistance, although complex issues may face challenges.
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
The Palo Alto support team is fully responsive and helpful.
SOC Analyst at OVELOSEC
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
IT Consultant at MAN Truck & Bus SE
Microsoft invests significantly in support, which is crucial for companies.
Director de Microsoft y Transformación Digital at Compucad
Working with a Sentinel engineer helped us tune settings effectively.
Systems Emgineer at a non-profit with 1-10 employees
 

Scalability Issues

Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
Sentiment score
7.7
Microsoft Sentinel's cloud architecture offers significant scalability and flexibility, easily adapting to organizational needs while accommodating extensive data.
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
IT Consultant at MAN Truck & Bus SE
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
Systems Emgineer at a non-profit with 1-10 employees
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
senior cyber security at a tech services company with 201-500 employees
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Sentiment score
7.8
Microsoft Sentinel is highly stable and reliable, with minimal downtime and efficient data integration, surpassing alternatives like LogRhythm.
The product was easy to install and set up and worked right.
Owner at Xelere
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
It works really nice and performs really efficiently after configuration.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
So far, we have not experienced any issues, and it has been stable from the beginning.
IT Consultant at MAN Truck & Bus SE
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
Project Executive at synergyc
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
senior cyber security at a tech services company with 201-500 employees
 

Room For Improvement

Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
Microsoft Sentinel requires better third-party integration, improved UI, enhanced documentation, simpler pricing, and stronger threat intelligence capabilities.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
We have some tools, such as our off-site Meraki firewalls, that have not fully integrated with Sentinel.
Systems Emgineer at a non-profit with 1-10 employees
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
IT Consultant at MAN Truck & Bus SE
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
senior cyber security at a tech services company with 201-500 employees
 

Setup Cost

Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
Microsoft Sentinel's pricing is complex and costly, yet beneficial for Microsoft stack users with insider knowledge for optimization.
The first impression is that XSIAM would be more expensive than others we tried.
Owner at Xelere
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
It has been beneficial that Microsoft Sentinel is included as part of the Microsoft package, making it more cost-effective.
Senior System Administrator at a university with 5,001-10,000 employees
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
Project Executive at synergyc
Setting up the right cost model for customers is intricate, requiring careful consideration of various components and licensing tiers.
senior cyber security at a tech services company with 201-500 employees
 

Valuable Features

Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Microsoft Sentinel excels in integration, scalability, AI, and automation, enhancing threat detection and response with improved efficiency.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
The flexibility for creating manual workflows stands out.
Associate Director at a financial services firm with 5,001-10,000 employees
Microsoft Sentinel's ability to correlate data from multiple sources and its detection capabilities are essential.
Cost Engineer at a tech vendor with 10,001+ employees
Microsoft Sentinel has improved cost efficiency, which is one of the key areas we're able to win business against the ability to have threat intelligence.
Chief Commercial Officer at defend
Microsoft Sentinel's ability to correlate data from multiple sources enhances our threat detection capabilities beyond what is a simple data lake solution by filtering out the noise and consolidating the signal down to a meaningful level that is easier to investigate and see.
Solutions Architect at a tech vendor with 201-500 employees
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
14th
Ranking in AI-Powered Cybersecurity Platforms
8th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Identity Threat Detection and Response (ITDR) (7th)
Microsoft Sentinel
Ranking in Security Information and Event Management (SIEM)
4th
Ranking in AI-Powered Cybersecurity Platforms
5th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st), Microsoft Security Suite (6th)
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.4%, up from 2.3% compared to the previous year. The mindshare of Microsoft Sentinel is 5.0%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Sentinel5.0%
Cortex XSIAM2.4%
Other92.6%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2666148 - PeerSpot reviewer
Associate Director at a financial services firm with 5,001-10,000 employees
Integration challenges highlight the need for manual workflows
The standard integrations are very limited, and the integrations available are not listed in the marketplace. Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long. The solution would benefit from having more standard playbooks and templates available, as in other partners. Currently, everything must be created from scratch. In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
RW
Solutions Architect at a tech vendor with 201-500 employees
Creates value with advanced investigation capabilities while seeking improved integration with varied platforms
My primary improvement request would be for auxiliary logs, as they represent our biggest need. While we have automated deployments now, Microsoft Sentinel is fairly easy to deploy, although we face challenges with integrations related to AWS and GCP, particularly with Google. The integration challenges arise from both sides; Google tends to be noisy, and we find only ten analytic rules out of the box, necessitating the use of Defender for Cloud for alerts, which indicates a need for better documentation during deployment. The story between UEBA and Defender for Identity and Intra needs to be further explored and defined. There's some confusion on what is happening from a user and entity behavior.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise22
Large Enterprise44
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
 

Also Known As

No data available
Azure Sentinel
 

Overview

 

Sample Customers

Information Not Available
Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Find out what your peers are saying about Cortex XSIAM vs. Microsoft Sentinel and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.