Hosted and Cloud Based VoIP is a category of communication solutions that utilize VoIP technology to deliver phone services over the Internet.
This category includes various solutions that are hosted and managed in the cloud, eliminating the need for on-premises hardware and infrastructure.
Key solutions in this category include:
-Cloud PBX: A virtual phone system that operates in the cloud, providing features like call routing, voicemail, and call forwarding.
-Virtual Phone Numbers: Phone numbers not tied to a specific physical location, allowing businesses to have a local presence in different areas.
-Unified Communications: Integration of various communication channels, such as voice, video, messaging, and collaboration tools, into a single platform.
-Call Center Solutions: Cloud-based solutions designed to manage and optimize call center operations, including call routing, analytics, and agent management.
-SIP Trunking: Connecting an organization's on-premises phone system to the internet enables VoIP calling.