8x8 Virtual Contact Center provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. It is completely cloud-based, significantly reducing both your capital and operating expenses.
| Product | Mindshare (%) |
|---|---|
| 8x8 Business VoIP | 4.6% |
| Yeastar P-Series Phone System | 13.4% |
| RingCentral Office | 9.3% |
| Other | 72.7% |
iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
| Author info | Rating | Review Summary |
|---|---|---|
| Computer Network Technician II at a educational organization with 1,001-5,000 employees | 3.5 | We found 8x8 excellent for district-wide communication and emergency alerts, leveraging features like Ring Groups and paging. However, the mobile app is a battery drain with poor call quality. Their support and deployment teams are commendable. |
