8x8 Business VoIP vs Comcast Business VoiceEdge comparison

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We asked business professionals to review the solutions they use.
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Pros
"They have a very structured system of individuals and teams in place who help with deployment.""The system makes it easier for emergency events to help spread the word.""The Ring Groups are a great feature because it allows one main line to ring on several phones."

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"We like that this product is open-source, meaning that we spend a lot less on our servers etc."

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Cons
"The mobile app side of things is not the greatest. Call quality could be better. It is quite the battery killer on your phone."

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"We would like to see an expansion in the range of other technologies that are able to easily integrate into this solution, like plug-ins."

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Top Answer:We like that this product is open-source, meaning that we spend a lot less on our servers etc.
Top Answer:We would like to see an expansion in the range of other technologies that are able to easily integrate into this solution, like plug-ins.
Top Answer:We use this solution as a platform for application and server integration.
Ranking
Views
174
Comparisons
146
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Average Words per Review
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Rating
N/A
Views
467
Comparisons
345
Reviews
1
Average Words per Review
134
Rating
9.0
Comparisons
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Overview

8x8 Virtual Contact Center provides the advanced communication tools you need to enhance the customer experience and deliver world-class customer support and sales. It is completely cloud-based, significantly reducing both your capital and operating expenses.

Affordable, flexible and reliable, Comcast Business VoiceEdge is a cloud-based PBX system that's ideal for small to mid-sized businesses. A phone solution we maintain, it gives you high service quality at a monthly cost you can budget for.

Sample Customers
iCruise.com, Shutterstock, TMW Systems, McDonald's, Allstate Agency, ChenMed, Abode Services, Affiliated Physicians, AHI Corporate Housing, Artco Group, Bank of Cardiff, Bizmatics, DeBoer's, EasyRoommate Vivastreet, Empire Cinemas, H.A.P.P.I., Learn4Life, NetSuite
Information Not Available
Top Industries
No Data Available
VISITORS READING REVIEWS
Healthcare Company17%
Government13%
Computer Software Company10%
Non Profit9%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business46%
Midsize Enterprise20%
Large Enterprise34%

8x8 Business VoIP is ranked 8th in Hosted and Cloud Based VoIP while Comcast Business VoiceEdge is ranked 3rd in Hosted and Cloud Based VoIP with 1 review. 8x8 Business VoIP is rated 7.0, while Comcast Business VoiceEdge is rated 9.0. The top reviewer of 8x8 Business VoIP writes "The system makes it easier for emergency events to help spread the word. Though, the mobile app side of things is not the greatest". On the other hand, the top reviewer of Comcast Business VoiceEdge writes "Saves our organization a lot of money, by eliminating the need for application servers". 8x8 Business VoIP is most compared with Fuze, whereas Comcast Business VoiceEdge is most compared with AT&T Hosted VoIP, RingCentral Office, Vonage and Astound Hosted Voice.

See our list of best Hosted and Cloud Based VoIP vendors.

We monitor all Hosted and Cloud Based VoIP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.