There are not many disadvantages, but they need to do some work on DLP integration. Support could be improved. Sometimes it is difficult to find exact solutions, and people occasionally get stuck, resulting in delayed responses. The main areas for improvement are support responsiveness and the additional enhancement with the DLP integration.
Comodo Advanced Endpoint Protection could improve by extending its auto containment feature to Mac and Linux systems since it currently only supports Windows. There is also room for improvement in response time from customer support.
The locking and backup capabilities of the solution can be improved. The vendor can improve the DLP offerings. The solution provider should work on localizing the GDPR regulations, which Microsoft is already implementing in our country, that is Turkey.
Principal Enterprise Architect at Aurenav Sweden AB
Real User
Top 20
Jun 26, 2019
We do a lot of tests and we also work with some really malicious environments and our team would like to see better communication from Comodo on what it is doing. People that are new to the product can have a problem telling if the container is currently active or not (we have a lot of post graduate interns and the majority have all given us feedback on this issue). Uncertainty on the status of the container and quarantine process can unsettle people. Comodo is pretty quiet and I would like to get more reports from what's happening and then get status reports. For end-users, being quiet is good but for IT security teams we need more information when testing suspect software and attachments. Having an option to allow more information would be good. The logs and reports do not have the level of detail that we would like, so improvements in this area would be good. We have other products and services that help with malware identification - if Comodo picked this up, we could eliminate some other products and save money. Some competing products outperform Comodo in this area. Sometimes we've had some of the newer people looking at it and they're not used to it, and they're not sure whether it's actually running or not, and what it's doing (there are controls that people need to know how to use). From an end user standpoint, quiet operation is good, but for a systems admin or a security person who's trying to examine something, they may want to see more feedback. So that's some of the commentary that we've gotten back internally. The guys that are used to it don't have this issue, but the people that are new to it have given this feedback to us. The other thing is the quarantine. It would be good to have a better understanding of what it is that you've got in the quarantine, especially on the false negatives. Because sometimes it picks up something that is an okay file, but you're not really given a good explanation about why it was quarantined.
HTTP is not functioning on an Advanced Endpoint Protection. That's a major concern of customers. Also, support needs to be improved. A customer opens a ticket to us, and then we go with the distributor, and then Comodo replies to this ticket. It takes so much time.
On certain machines, the CPU usage runs at 100% capacity for five to six hours. I don’t know why it happens. The product must provide a web filter to block websites based on specific categories. It will be helpful if it is built into the antivirus instead of running a separate firewall.
Learn what your peers think about Comodo Advanced Endpoint Protection. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
Principal Enterprise Architect at Aurenav Sweden AB
Real User
Top 20
Sep 20, 2023
The menu could be cleaned up. They rebranded it, but it's the same menu. It could also be nicer to do reports and stuff, where some services we've had used to give us more information on the threat. But overall, we're pretty happy with it. Other than that, there are things you have to have an administrator do because the solution is complicated. However, that prevents users from doing dumb things. If you're using Comodo as a home user, it might be a war, but it's fine for businesses. It would be nice if Comodo had a home user version.
The downside of the product stems from the fact that it is still an unknown product in the market. Comodo needs to invest more in advertisements and promotions.
The solution's online documentation needs to be fine-tuned. It is not up to which solution currently has. There is some inconsistency in the knowledge present. I would like to see MDM in the solution's future releases.
There isn't a specific area that needs improvement at this time. We'd like the solution to include advanced web filtering capabilities, similar to what Sophos offers.
There are a few technical items the solution could improve upon. The licensing fees are high. The company should work to try to lower them for the customer.
I.T. Specialist at a comms service provider with 51-200 employees
Real User
Mar 30, 2021
They need to just modernize the infrastructure with something that is next-generation. We have recently moved to SentinelOne. It had been doing good for us for a while, but we needed something modern with new technology.
Senior Technical Product Manager at a tech services company with 201-500 employees
Real User
Feb 18, 2021
They need to enhance the performance of the agents. Currently, the performance is going low when the agent starts a full scan. The agent is consuming a lot of resources while scanning. When there are a lot of documents to check, it slows down the endpoint. This is the only thing that worries me about Comodo, but this issue is also there in other products. It is missing DLP, and I know that they are working on adding some data loss prevention capabilities. They have added some capabilities, but these capabilities are not yet mature. I hope they will enhance these capabilities because it is important to prevent the data from going out from inside. We are protected from the outside, but we also have to be protected from the inside out.
Cyber Security Consultant at a tech services company with 1-10 employees
Consultant
Oct 11, 2020
Their support is not very good because they are very late to reply. They have to continue to work on the endpoint device management so that customers can manage their devices properly. They don't have a reseller portal for vendors or for MSPs. This means that for each customer, you have to enable a separate portal we would like to manage all of our customers from a single portal.
Comodo Advanced Endpoint Protection offers robust cybersecurity with AI-driven threat detection, sandboxing, and auto containment features that protect networks from ransomware, malware, and advanced threats, providing stability and easy scalability.Comodo Advanced Endpoint Protection delivers comprehensive defense against cyber threats with its advanced capabilities. It enhances network security with sandbox and auto containment, targeting ransomware, Trojans, and persistent threats. It...
There are not many disadvantages, but they need to do some work on DLP integration. Support could be improved. Sometimes it is difficult to find exact solutions, and people occasionally get stuck, resulting in delayed responses. The main areas for improvement are support responsiveness and the additional enhancement with the DLP integration.
Comodo Advanced Endpoint Protection could improve by extending its auto containment feature to Mac and Linux systems since it currently only supports Windows. There is also room for improvement in response time from customer support.
The locking and backup capabilities of the solution can be improved. The vendor can improve the DLP offerings. The solution provider should work on localizing the GDPR regulations, which Microsoft is already implementing in our country, that is Turkey.
We do a lot of tests and we also work with some really malicious environments and our team would like to see better communication from Comodo on what it is doing. People that are new to the product can have a problem telling if the container is currently active or not (we have a lot of post graduate interns and the majority have all given us feedback on this issue). Uncertainty on the status of the container and quarantine process can unsettle people. Comodo is pretty quiet and I would like to get more reports from what's happening and then get status reports. For end-users, being quiet is good but for IT security teams we need more information when testing suspect software and attachments. Having an option to allow more information would be good. The logs and reports do not have the level of detail that we would like, so improvements in this area would be good. We have other products and services that help with malware identification - if Comodo picked this up, we could eliminate some other products and save money. Some competing products outperform Comodo in this area. Sometimes we've had some of the newer people looking at it and they're not used to it, and they're not sure whether it's actually running or not, and what it's doing (there are controls that people need to know how to use). From an end user standpoint, quiet operation is good, but for a systems admin or a security person who's trying to examine something, they may want to see more feedback. So that's some of the commentary that we've gotten back internally. The guys that are used to it don't have this issue, but the people that are new to it have given this feedback to us. The other thing is the quarantine. It would be good to have a better understanding of what it is that you've got in the quarantine, especially on the false negatives. Because sometimes it picks up something that is an okay file, but you're not really given a good explanation about why it was quarantined.
HTTP is not functioning on an Advanced Endpoint Protection. That's a major concern of customers. Also, support needs to be improved. A customer opens a ticket to us, and then we go with the distributor, and then Comodo replies to this ticket. It takes so much time.
On certain machines, the CPU usage runs at 100% capacity for five to six hours. I don’t know why it happens. The product must provide a web filter to block websites based on specific categories. It will be helpful if it is built into the antivirus instead of running a separate firewall.
The menu could be cleaned up. They rebranded it, but it's the same menu. It could also be nicer to do reports and stuff, where some services we've had used to give us more information on the threat. But overall, we're pretty happy with it. Other than that, there are things you have to have an administrator do because the solution is complicated. However, that prevents users from doing dumb things. If you're using Comodo as a home user, it might be a war, but it's fine for businesses. It would be nice if Comodo had a home user version.
The downside of the product stems from the fact that it is still an unknown product in the market. Comodo needs to invest more in advertisements and promotions.
The quality of the analysis and the product dashboard is a bit low compared to other providers.
The solution's online documentation needs to be fine-tuned. It is not up to which solution currently has. There is some inconsistency in the knowledge present. I would like to see MDM in the solution's future releases.
There isn't a specific area that needs improvement at this time. We'd like the solution to include advanced web filtering capabilities, similar to what Sophos offers.
There are a few technical items the solution could improve upon. The licensing fees are high. The company should work to try to lower them for the customer.
They need to just modernize the infrastructure with something that is next-generation. We have recently moved to SentinelOne. It had been doing good for us for a while, but we needed something modern with new technology.
They need to enhance the performance of the agents. Currently, the performance is going low when the agent starts a full scan. The agent is consuming a lot of resources while scanning. When there are a lot of documents to check, it slows down the endpoint. This is the only thing that worries me about Comodo, but this issue is also there in other products. It is missing DLP, and I know that they are working on adding some data loss prevention capabilities. They have added some capabilities, but these capabilities are not yet mature. I hope they will enhance these capabilities because it is important to prevent the data from going out from inside. We are protected from the outside, but we also have to be protected from the inside out.
Their support is not very good because they are very late to reply. They have to continue to work on the endpoint device management so that customers can manage their devices properly. They don't have a reseller portal for vendors or for MSPs. This means that for each customer, you have to enable a separate portal we would like to manage all of our customers from a single portal.
The ability to spit out better reporting.