2018-06-04T12:07:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
  • 0
  • 0

What needs improvement with Comindware Tracker?

Please share with the community what you think needs improvement with Comindware Tracker.

What are its weaknesses? What would you like to see changed in a future version?

10
PeerSpot user
10 Answers
Real User
2019-06-18T00:19:00Z
Jun 18, 2019

The initial setup can be quite slow and finicky. I am still learning how to implement formulas for creating the 'rules' applicable. A walk-through video would be preferable however some one-click business application setups do assist with this in a wider range.

Search for a product comparison
Consultant
2019-06-04T04:42:00Z
Jun 4, 2019

* There is no mobile app. * There are not very many report templates, and if there were more, it would really help. * There are no contextual menus. * Sometimes requires that we refresh the page and restart the order. * Mobile Browser View: The Responsive view needs some improvement.

Real User
2019-05-19T07:57:00Z
May 19, 2019

This solution lacks API integration with some popular websites. It would be helpful to have more documentation about setup and use. It might be possible to improve reporting. Creation of reports is ok, but templates for reporting would help a lot. Some improvement is needed for automated emails.

DR
Client Account Manager at Accenture
Real User
2019-04-28T10:38:00Z
Apr 28, 2019

There are two key topics which could be improved in this product: * The UX/UI could be reviewed and revamped to meet new the criteria of digitalization and innovation. Structure of functionalities and general storyline/rational of the solution could be reviewed. * There are not many report templates to be used; the list of available templates could be improved and expanded. The solution should take advanced of advanced analytics to provide a rich and compelling set of dashboards with metrics and useful insights.

it_user1067847 - PeerSpot reviewer
Java Consultant at Liquidhub India Private Limited
Real User
2019-04-17T06:34:00Z
Apr 17, 2019

Commindware is a bit complex and is difficult to understand. This is because everything we need to buy is here. We would like documentation that is helpful for setup and usage of the application. The Open API is great, but more could be done in my opinion. It lacks out-of-the-box integration with popular web services. We are expecting this change in the next build or release.

Ananthi Nachimuthu - PeerSpot reviewer
Senior Technical Writer at Skava
Real User
2019-04-16T12:58:00Z
Apr 16, 2019

The user interface can be changed to be responsive. Cost of the product can also be reduced. No other suggestions to incorporate.

Find out what your peers are saying about Comindware, IBM, Intellect and others in Business Process Management (BPM). Updated: November 2022.
655,994 professionals have used our research since 2012.
reviewer1053042 - PeerSpot reviewer
User at a tech services company with 1,001-5,000 employees
Real User
2019-03-31T10:40:00Z
Mar 31, 2019

A mobile app will be a big plus. Also, more API integration with popular websites will be more helpful.

Jonathan Kenson - PeerSpot reviewer
Business Intelligence Consultant at EffHaul, Inc.
Consultant
2018-10-26T09:05:00Z
Oct 26, 2018

It lacks workflow samples, which would make it even easier for non-technical users to build their own apps.

Mike Incavo - PeerSpot reviewer
Account Manager at Zintel Public Relations
Real User
2018-07-10T19:36:00Z
Jul 10, 2018

Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.

it_user882744 - PeerSpot reviewer
CEO, Business Process Automation Expert at WFA Consulting Group
Real User
2018-06-04T12:07:00Z
Jun 4, 2018

The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.

Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Jun 18, 2019
Please share with the community what you think needs improvement with Comindware Tracker. What are its weaknesses? What would you like to see changed in a future version?
See 1 answer
Jun 18, 2019
The initial setup can be quite slow and finicky. I am still learning how to implement formulas for creating the 'rules' applicable. A walk-through video would be preferable however some one-click business application setups do assist with this in a wider range.
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Jun 18, 2019
Hi Everyone, What do you like most about Comindware Tracker? Thanks for sharing your thoughts with the community!
See 1 answer
Jun 18, 2019
The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset.
Download Free Report
Download our free Business Process Management (BPM) Report and find out what your peers are saying about Comindware, IBM, Intellect, and more! Updated: November 2022.
DOWNLOAD NOW
655,994 professionals have used our research since 2012.