What is your primary use case for Automation Anywhere (AA)?

I have been using Automation Anywhere for approximately one year, primarily as a robotic process automation tool, which helps me automate most of my repetitive tasks. It also helps me save time and improve my efficiency. Additionally, I can automatically generate reports from my IT end, manage, and distribute daily reports from different databases. It aids in software installation on other servers and user machines, and simultaneously helps me monitor any updates of the software I use. Furthermore, during file transfer and file movements between servers, it is important, secure to use, and very fast. I use it for many activities, such as event login monitoring. My major use cases include event login, log monitoring, and detecting any process errors to solve them in a timely manner.

I use Automation Anywhere as a basic workflow manager. It is used to share and manage the project.

We do not cater to clients; we are automating in-house processes like finance and HR, payroll processes, accounts payable, accounts receivable, and collection. These are the kinds of use cases, with separate teams for each domain, while our team mostly focuses on the finance part of it.

I have been working with Automation Anywhere for three years now. I work for an American insurance company, and we use Automation Anywhere for going out to insurance carrier websites to download loss run files, and we also use Automation Anywhere to extract information from those files. It's really just a fetch and then retrieving the data out of the files.

I use Automation Anywhere for various things, especially in most cases, like automating most of my tasks because I'm always having multiple tasks such as email deliveries and so on. It helps me to automate all those tasks. Being something we use daily also helps us with document management and file automation. It simplifies all our file management. It is easier to navigate because we are used to it. It helps us with editing, scanning, extracting some data, and so on. It's something that we use commonly in our organization. I use Copilot, previously known as AARI, and it's not bad, as it is good for that in-app natural language experience, finding the running automations, and then the tasks at hand. It's not a bad one and simplifies our work.

I am in the infrastructure service offering team, and I am focused on product ownership. My role involves overseeing how technology and new versions of products are defined across the bank. For example, I am working on adapting our systems to the cloud for automation and integrating Generative AI. This involves utilizing Agentic AI for process automation. My responsibilities include integrating product features and assessing how these functionalities can benefit the bank through various use cases. I conduct proof of concepts and demonstrations from a governance and compliance perspective, acting as the architectural strategist. Additionally, I oversee product models related to anti-money laundering (AML) and engage with various business teams including wealth management, retail banking, marketing, and services banking to showcase how these features can enhance automation. As a product owner, I also train teams and raise awareness about new technologies that can expand their automation capabilities. It’s essential for me to understand all functionalities and features of the product, especially since we're in the banking and finance sector. We cannot blindly integrate any AML model; compliance and governance are crucial in this field. I must ensure that any integration is safe and sound, focusing on control perspectives, model training, and handling confidential data with appropriate encryption. I have a team to support these processes and ensure everything adheres to banking standards. My goal is to communicate with the business teams about new technologies, educate them on how these innovations can improve automation, and help them leverage these benefits. That is my primary focus right now.

At our organization, our primary use case of Automation Anywhere revolves around streamlining the large-scale, repetitive processes across different banking operations, where manual intervention earlier consumed enormous time, effort, and created a higher chance of error. As one of the top private banks in India, our system handles millions of transactions daily, encompassing a range of services, from retail banking to corporate services, compliance to reporting, loan processing, credit card management, and customer onboarding, among others. Traditionally, many of these tasks were highly manual and involved a large back-office operation team that manually verified data, reconciled ledgers, prepared compliance reports, processed customer KYC documents, and handled various other service requests. This is where we thought of having one RPA tool and implemented Automation Anywhere as a robotic processing automation solution for us to automate repetitive, rule-based, and high-volume processes. One of the biggest use cases is KYC and customer onboarding, where bots can now automatically scan, validate, and update the customer document and compliance with our regulatory bodies, drastically reducing the manual handling. Similarly, in loan processing, bots can extract data from customer applications, check it against the credit policy, and route only the exceptions for manual review. In payment and reconciliation, bots automatically match thousands of daily transactions between internal ledgers, payment gateways, and external clearing systems, ensuring accuracy and freeing staff to handle only exceptional cases. Another critical case is regulatory reporting, where Automation Anywhere bots compile data from multiple core banking systems and format it according to the regulatory template, submitting reports accurately and on time. This was once a massive pain point during audits and is now done seamlessly. Fraud monitoring is also a very important use case where bots scan thousands of transactions in nearly real-time, looking for anomalies such as unusual withdrawal patterns, sudden overseas card usage, or duplicate transactions. While final decision and escalation still rest with our risk team, the bots act as the first line of defense for us, flagging suspicious transactions or activities instantly. Our primary use case is not limited to a single department; rather, it involves removing inefficiencies from various business lines where repetitive, high-volume, rule-driven tasks exist, making the tool a backbone for our digital transformation strategy. To put it simply, if we had hundreds of people handling these processes in a day earlier, with automation bots, we now need only around ten to twenty people to handle the exceptions. This reflects the essence of our use case: scaling operational efficiency by combining human judgment with the speed and accuracy of robotics.

I primarily use it to automate repetitive data workflows.

We use Automation Anywhere most of the time to automate Excel and the SAP system. I used to work for Bajaj Electricals. We are the vendor of Bajaj Electrical India Private Limited. There, most of the data are being pushed into SAP. We are getting data from SAP and manipulating it, and we are preparing reports every day.

The use cases for Automation Anywhere are industry-agnostic and sector-agnostic, allowing for automation of processes that involve human interaction, mundane tasks, and large volumes. With the help of AI, we can now automate a lot of unstructured data, which wasn't possible before, so it's not limited to any specific sector or process. Whether it's HR, marketing, sales, operations, or engineering design, any of those can be considered for automation.

As an RPA developer and RPA champion, I coordinate the implementation of RPA in my company and I also develop the automations. The main reason or main functionality that I am using Automation Anywhere is to integrate and collect data between systems, such as gathering data from one system and collecting data from another system, making some analysis, and having some results out of that. This is the main purpose or main use case in general for what we are doing here with this software. The specific challenge that we are trying to solve with implementing Automation Anywhere in our environment is to achieve better integration with SAP. Our ERP system is SAP, and this is quite a closed system, so to get any data or input any data, the only possibility is to use the user interface, or it is very difficult to do it in any other way. Therefore, Automation Anywhere acts as a simulator of a user, helping a lot with getting the data in time or uploading the data in a proper and easy manner. So for repetitive tasks related to SAP, this is the key functionality that we are using; integration with SAP.

I'm currently using Automation Anywhere for automating Excel, database, and document automation. The use cases are mostly related to the accounts and finance department.

We are into the financial industry. We have 14 different business units using Automation Anywhere, including HR, digital finance, pensions, and similar areas, primarily within the financial sector.

I have been using Automation Anywhere since last year. I have used Automation Anywhere in several automations. For one of my precious clients, we had to trigger the bot when a mail arrived with PDFs, and there was a web portal where we needed to store the data from PDF. I use many Excel automations with Automation Anywhere and web automation majorly, and sometimes I use it with API integration as well.

I mainly use Automation Anywhere to automate operations, and our main use case is processing banking transactions that are captured at the banking front end in the retail office, and then automated in the back end.

Through Automation Anywhere RPA, we have been able to save thousands of hours of AP invoice processing each year.

The main objective of using Automation Anywhere is revenue cycle automation and our tie-ins with the hospital allow us to work in different parts of the revenue cycle. It specifically automates either patient info collection, Medicaid submission, and similar tasks. It is all contained within the revenue cycle, which represents the main services we provide to our clients.

My use case involves day-to-day work automation in document handling, as I am from an organization where most of the work relates to documents, specifically unstructured data. We are utilizing this document automation feature in Automation Anywhere predominantly for handling this unstructured data. That's one kind of use case for me. Secondly, report generation is crucial since the finance team needs to generate lots of reports in a day or week, which involves integration with SAP as well as Salesforce. These integrations also have automation in place, but work mainly happens in Salesforce and SAP, and at the end of the process, a report is pushed to their department head for further validation. The use case of document handling is complemented by a dedicated help desk team that manages customer support using an engineering ticketing tool, where they use Automation Anywhere for logging tickets and updating the status on a timely basis. So, those are the main use cases for us of Automation Anywhere.

I am working as an RPA Developer, and I am expected to create bots that simplify people's jobs, allowing them to focus on more important tasks. I am tasked with creating robotic processes.

As a consultant, I have worked with various clients, including banks, insurance companies, healthcare providers, and different tech companies. Each company has distinct use cases. RPA tools are capable of automating any task. We usually automate processes that are repetitive. Automation is always rule-based.

I am from the Mechanical Department at a college of engineering. We utilize Automation Anywhere with our students in the mechanical block. I am using it for educational purposes, and we are providing hands-on experiences.

We attempted to implement this solution into the back-office business processes of various entities.

I work in an automation Center of Excellence in health care, and I utilize it for everything and anything that is appropriate in health care. We have approximately 41,000 hours worth of automation that operates and handles tasks ranging from assisting with HR operations, such as leave of absence, to medication monitoring and much more. Our portfolio is quite expanded. We are also jumping into the Co-Pilot world because we want to start embedding it into Teams, SailPoint, and some of the other tools. We are also looking at a unique use case. We have discharges, and there are certain types of prescriptions that are just extremely specialized as part of discharge. We have medication contracts. One of the things that we have going on in our organization is a buddy system and then an official request. The buddy system is essentially prescription denial appeals. We would like to use AI to search our contracts to figure out what is the standard for these medications and what are the denials and appeals that we can have prewritten and ready to go.

I work for a company, and we mainly automate tasks that we deem necessary, which are often repetitive and mundane. Anything that can be automated to save costs, from the finance and manufacturing perspective, is automated. We are currently considering how to use it for document automation so that we can read unstructured data, such as invoices, that is a little bit messy and hard for a standard rule-based OCR to understand. We are also looking at an AI solution that could do that for us. In terms of integration, we use tools like SAP. That is a big one. We have integrated Python scripting a lot. We also use Active Directory.

I am an assistant professor in a DMI institute in our country. In our institute, we have to manage a lot of invoice billing. I have been using the bots to automate and maintain invoicing in our institute. We have also been using AI. I have created many projects, such as a virtual assistant, to automate tasks in our institute.

My use case essentially involves in-house projects centered around invoice automation. They have their own mailbox where the client uploads invoices and payment information. My responsibilities include downloading, storing, and reviewing these invoices using automation. Additionally, I am tasked with automating scenarios that were previously manual processes. I am responsible for structuring the tasks, handling exceptions for efficiency, and ensuring automated email notifications are sent to clients if there are any discrepancies or missing values. Previously, I worked with hospital automation. I had to create automation for hospital care to store patient data in some databases. I have also designed a solution for document or file transfers and backups, as well as intelligent document processing, where I had to extract meaningful data from unstructured or semi-structured invoices. I had to train my bot to extract the required details from the invoices and store them in a database or a CSV file. Going forward, I see a potential use of AI for automation related to chatbots, websites, and data visualization. I also see potential in doing repetitive tasks in a more thorough and error-free way.

I am working specifically in the finance sector of every single business. Currently, I am collaborating with the finance department of a company to automate their reconciliation and other processes. It works well with ERP automation and similar tasks.

I primarily use Automation Anywhere for automating manual data entry tasks, such as customer data validation and supply chain management. I have used it for managing a large volume of customer entries, such as handling one lakh customer entries efficiently.

I have experience using Automation Anywhere to automate various processes, primarily in the banking domain. I've worked on credit card reconciliation for Citibank in Taiwan, Singapore, and Malaysia, as well as loan services and contract renewals for CIMB Malaysia. Additionally, I've utilized IQ Bot to analyze Twitter sentiment, identifying positive and negative comments to create service tickets. My experience includes working with ServiceNow, SAP, and mainframe environments, specifically IBM SQL Server.

Our use case involves reconciliation in a security company where money is collected from different locations and is reconciled at the end of the day. Other use cases include IT service management automation and HR processes, labeled HR two point zero. This involves payment processing in the HR space and fulfillment receiver.

We have around 400 to 500 bots running on the production server. If any issues arise with a bot, we check and fix them on our end. We have SOPs for manual processes. We automate based on the SOPs.

I use Automation 360 as an RPA developer to automate BPS processes. I have developed over 12 to 15 bots that handle back-office tasks. My current project is a UK-based water project. Previously, they would take the meter readings and send them to us for quarterly billings. We used to manually enter them in the system, whereas now, we have a bot to help us enter meter readings. We have also developed a bot to open accounts for new customers. The bot takes all the input from the customer, creates an account, and sends a welcome letter.

I work for a healthcare company in the pharmacovigilance sector, where we are automating business processes. One key process is case processing, which involves identifying adverse events from drugs, vaccines, or medical devices. These adverse events are reported through various channels like call centers and emails. Currently, data from these sources is manually entered into a drug safety database. We are automating this data entry and the subsequent quality and medical reviews. This automation aims to reduce the workforce from approximately 5,000 to 1,000 employees, primarily by streamlining these processes using Automation Anywhere software. To reduce maintenance and streamline operations, we have transitioned to a cloud-based subscription model. We are utilizing Automation 360, a subscription-based automation solution, and have also adopted RPA as a service, leveraging pre-built bots offered by Automation Anywhere, some of which are free while others require payment.

We used Automation Anywhere to automate three SAP projects. We implemented Automation Anywhere to update company code levels with a new general ledger and profit and loss accounts. This update was based on conditions involving multiple P codes and SAP instances.

I have used Automation Anywhere in various industries, including banking, telecommunications, retail, and oil and gas. In such clients, there's often a mismatch between systems, needing more integration. Creating new integrations from scratch, like calling APIs, is complex. Automation Anywhere bypasses this by integrating systems through their user interfaces. For instance, inserting data into an SAP database typically requires knowledge of connection strings, database design, and tables. This information isn't readily available. With Automation Anywhere, I observe users performing tasks like creating clients. I note the screen and information used, then load that into an Excel file. Automation Anywhere processes numerous transactions using Excel data and screen interactions. This accelerates digital transformation. While APIs are the ideal engineering solution for integration, robotics provides the fastest results. We have installed Automation Anywhere on AWS, Azure, and GCP, which works well.

We have built over 75 automations with Automation Anywhere across various teams in the organization, delivering a high value for our internal teams. We have explored a couple of process transformations with Automation Anywhere using their IQ bots and AI automation tools. We have integrated applications like SAP ECC, One Source Automation, and SharePoint using Python code. Our company has 25 AA developers.

We are a reseller. We first implemented it for an auto company and then decided to implement it for other customers as well. We use it for workload automation. By implementing Automation Anywhere, we wanted to automate processes. We have not had any big problems with Automation Anywhere. The problems are in other systems.

We obtain use cases from the business and optimize their solutions by implementing Lean Six Sigma methodologies to eliminate process waste. We then follow this with end-to-end automation that requires no manual intervention. Automation Anywhere is the tool we employ to achieve this. Our goal is not to solve problems but to automate manual tasks previously performed by humans. Rule-based processes require minimal human decision-making and are ideal candidates for automation. By using Automation Anywhere, we aim to replace repetitive human labour with machine efficiency.

Jersey STEM is an all-volunteer organization, which means that we have interns doing development using donated systems. The beauty of donated systems is they're free. The challenge of donated systems is that there's a lot of data that isn't correlated, and the systems don't talk to each other, so we use RPA to establish some communication between the systems and gather data into a central coherent location.

We set up a bot that works on the billing system. It uses RPA and general AI to analyze contracts of our B2B customers and check information in the IT systems, CRM, billing, etc. We compare and correct an invoice before it's automated to avoid wrong entries for our customers.

We were in finance before, so all of our use cases have been in finance. Recently, we have grown out to IT. Our use cases now encompass HR, IT, legal, and everything that we can.

We have a pretty big shop nowadays. We have 324 automations in production. Our use cases were concentrated on loan services. Most recently, our initiatives have been targeted in the control space - automating the things that make the bank go around and seeing that the bank is in a good position every day. We have a backlog in the hundreds, automation is not something that we'll finish anytime soon. It's definitely a marathon to finish all the things that we need to do.

We primarily automate tasks in the financial area, including invoice processing. We can automate audits and do onboarding and offboarding as well, among other tasks.

We mostly started using Automation Anywhere for RPA projects. Now, we have a lot of intelligent automation. A few of our cases are using document automation since we have a lot of technical documentation in our engineering enterprise.

I am the manager of our intelligent automation COE within HR. We operate in a federated model. I lead the HR team, and there are similar teams that exist across the company in five or six other areas. We have plenty of use cases within HR specifically. We have automation for candidate-facing opportunities before people join the company. We especially have a lot of automation opportunities for our recruiting. The human capital management platform that we use is an SAP product. We use SAP SuccessFactors, so naturally, a lot of our automation opportunities come through that platform. There are a lot of emails and notifications to managers for talent management, talent acquisition, and all the way through to payroll, or anything that falls underneath the HR function. Nothing is off limits, and we have pretty much touched most of the functional areas within the department.

As a financial services company, we have a variety of use cases for different areas of our business, as well as some of our IT partners. We have automations that help perform payment extensions on customer accounts. We have automations that track email communications on accounts that are in collections. For our IT partners, we have bots that perform password resets for applications that our IT team supports, as well as the provisioning automations that we use to grant access or change access for team members at our company.

In the financial industry, Automation Anywhere helps us streamline tasks by automating processes like invoice entry and employee onboarding, along with many other functions. Businesses leverage Automation Anywhere to streamline their workflows and minimize operational problems.

We use Automation Anywhere to automate specific use cases for our clients. The majority of use cases fall under the logistics and finance departments. Our organization utilizes Automation Anywhere on the Automation Anywhere private cloud infrastructure. We implemented Automation Anywhere to automate repetitive tasks and save humans time to focus on other tasks.

I basically develop automations and also configure and create new scripts. I do user testing and separate testing as well.

We use Automation Anywhere to integrate between different systems like CRM and ERP. We adopted Automation Anywhere to streamline our operations, enabling us to extend service hours while reducing manpower needs and human error, ultimately driving down costs and improving efficiency.

Automation Anywhere is an RPA tool we use to automate common workflows that interact with various enterprise applications. These workflows can involve tasks like data generation, sending emails, or completing transactions within those enterprise systems. We implemented Automation Anywhere to automate our workflows and save time.

We mainly use Automation Anywhere to automate or mimic manual business processes. We use Automation Anywhere to develop bots that mimic human interventions in business applications such as SAP and web report applications. We use Automation Anywhere to automate human actions in the applications.

We have implemented Automation Anywhere for 2 finance use cases: recurring collections and payment forms processing. To achieve this, we leveraged the platform's invoice-tracking capability and built our bots around it. We implemented Automation Anywhere to explore more automation possibilities.

I am using Automation Anywhere to automate tasks with desktop applications. There are SAP applications, ERP applications, and browser-based applications. The business is related to the airline.

I was working for an airline client that had their processes in the mainframe. The application Sabre that they had was all terminal-based. It was very difficult to navigate and capture everything. We automated a lot of tasks related to validation. For example, when someone booked a flight ticket and tried to cancel it, they needed to give some reason. We had rule-based validation, so we had to validate the reasons and assess them. Previously, it was all manual and terminal-based, and then we used Automation Anywhere to automate. We also used Automation Anywhere to do a lot of PO manipulation. It was done in an application called Coupa. We used to do that automation with APIs. API automation was very easy with Automation Anywhere. We used it to automate such tasks.

In the retail industry where I work, we need to track our working hours every Sunday. This is because some Sundays have work restrictions in our country, with exceptions. We record these hours to ensure our national system can verify the accuracy of our payroll. For example, we use Automation Anywhere to automate tasks. It takes changes from an Excel spreadsheet and updates two different systems. Another process involves checking discrepancies between the quantity of items received and those paid for. For our back-office bonus processing, we use automation for transactions in our ERP system, ensuring all necessary data is entered. We implemented Automation Anywhere to reduce the amount of manual operational work currently required in our company. This decision comes as we are experiencing significant growth, with new stores opening and a corresponding increase in back-office workload. Additionally, Automation Anywhere will help us improve data quality and minimize errors, ultimately reducing costs.

The use cases depend on the group functions that are in our business units. They are related to finance, procurement, and marketing spaces. This is where we are heavily utilizing it for productivity gains in terms of FTE realization. It is an enterprise-grade tool for us. At the COE level, we are using it for automations related to the group functions. We have a comprehensive team of around 30 to 40 people supporting it. It is not used for one or two use cases. It is a proper enterprise-grade automation mechanism for us for different areas. On average, we do a couple of million dollars of automation engagements annually with it.

We deployed Automation Anywhere for our clients. It is used for tasks like HR, procurement, supply chain, visa processing, client onboarding, etc.

We only use Automation Anywhere on the RPA site because our internal Automation Anywhere customers are varied. Since Automation Anywhere doesn't have an office in Turkey, our customers there work on UiPath. We are automating some business processes based on a checklist. Automation Anywhere is also used for a few OCR projects that involve scanning documents or images and extracting the information. We can automate those jobs with RPA technology.

We use Automation Anywhere to track the travel and locking of our devices. We implemented Automation Anywhere because we needed a way to track our devices and ensure they were not going beyond their boundaries.

Automation Anywhere is used to elevate the customer experience for our financial advisors. We aim to improve our interactions with them in terms of their requests for updates to their banking instructions or anything else related to their accounts.

I use it for various IT operations.

We sell Automation Anywhere to customers who want to automate their processes within the hospitality industry. Our customers can deploy Automation Anywhere both on-premises and in the cloud.

We use Automation Anywhere to automate tasks throughout the company, enabling our employees to be more productive and conduct more analysis.

We use Automation Anywhere to automate tasks in our organization. We needed to connect with multiple bank websites to retrieve payment confirmations. However, banks, being banks, did not provide direct API access or placed significant restrictions on such access. Therefore, we decided to utilize Automation Anywhere to collect the data and integrate it with our automated system.

Specifically, we use the solution for SAP where we have particular SAP processes that need automation.

We are the implementer and sales partner of Automation Anywhere. We have implemented hundreds of business processes for clients in the banking, insurance, and manufacturing sectors. We use Automation Anywhere to help our clients automate routine tasks. Automation Anywhere can be deployed on the cloud or on-premises based on the client's requirements.

Our clients use it for different things. One uses it for invoice processing and another for the aggregation of documents based on certain characters. Another uses it to automate processes for the admin department. That company has seasonal workers, and they have to create passes for those seasonal workers. Most of the document uploading and validation is done by Automation Anywhere. Most of those documents are issued by the federal government, and they have a standard format.

We use it for doing automation inside of Citrix. It's for image-based automation.

I worked for a call center company and most of the use cases were related to developing automation for our clients. We also created some automation for internal processes.

We were looking to replace employees with a robot for repetitive and tedious tasks, to save time.

I use Automation Anywhere to automate processes for other businesses.

We have automated some data entry scenarios. We also have automation for system monitoring. It is being used for data entry, system monitoring, and data exchange with other systems.

We have used it for many projects and many different types of companies. For example, we have used it to solve problems that companies have with backups, as well as issues of integration with legacy systems. We also use it for human resources and suppliers.

We use the solution to automate the financial process.

We are a distributor of Automation Anywhere in Malaysia, and our focus is on solving business problems related to accounting, reporting, network operation centers, and first-level troubleshooting. We deploy the solution on both AWS and Google Public Cloud.

Our company uses the solution for automations. As a portfolio manager, the key responsibility is to determine how to use our latest technologies for use cases. We identify use cases in various functions and buy software licenses for them. Once we buy licenses, we use the solution for end-to-end discovery of use cases, onboarding in-house technical staff for ongoing management, and collaborations for training or licenses. Our licenses are used by our technical team within our Center of Excellence. The team handles the end-to-end work that includes development, testing, quality assurance, and production. We are using the solution to its full capacity. Bots are at an optimum because we want to extract maximum value from our licenses. We plan to increase usage once we finish migrating from on-premises to the cloud.

We use Automation Anywhere to automate all the repetitive tasks that was previously done manually by individuals and to reduce the risk of human-errors so we can save time and money, It's like creating a digital employee that will work more quickly and accurately than humans. We mainly use it for the service desk tasks and to handle requests and also to create invoices and approving bills in finance and accounting departments, And we're implementing it into all of our departments since we found the benefits of it.

Parts of Automation Anywhere (AA) that we are using include IQ BOT, RPA products, and a human in the loop attended Bots as well.

We are currently using Automation Anywhere for a Master Card customer complaint bot that will log tickets on our top priority websites. When customers complain it can be logged directly or the agent logs it on one of our databases. The bot goes to the database and can pick up the ticket that was logged on a top priority website. It then becomes a role ID number to us for verification that has been locked properly. Third parties can take notes, then once locked, they can give the ticket to us. We did this procedure manually before the use of Automation Anywhere.

We are in services. We are consultants and we use these automation tools to automate processes for clients. I'm not using it for my own organization, however, I'm using it for clients' organizations. Use cases are largely cross-business process automation, back office automation. It could be used in finance or accounting. It could be in underwriting, if it's an insurance client, for claims processing. We have done automation largely in the lending space, including wealth management and customer onboarding.

We use Automation Anywhere to create robots. Basically, the purpose of this tool is if we have any employee doing daily repetitive work, where he does not have time to work on it but he still has to do it every day, we can automate those kinds of projects by using this tool, and we can reduce the burden on the employee. That is the basic use of the Automation Anywhere tool.

We do the implementation of Automation Anywhere.

We deploy Automation Anywhere in both on-premise and on the cloud. In past, most customers have preferred the on-premise deployment, but the latest version, which is 2019, is becoming popular because it's on the cloud. The customers who are using the earlier version, they're on-premise and new customers are using the cloud version. The trend is moving onto the cloud rather than on-premise. A few of our use cases for Automation Anywhere are for the HR departments, onboarding process, finance domain, month-end reports, ledger update, and AP automation.

We started out with accounts payable, and now, we're starting to do more vertical revenue cycle management in healthcare. We're starting to use it for other things. We're on version 11, but we're moving to 2019 or 360. We're in the process of migrating right now.

Automation Anywhere is primarily useful for any processes with repetitive data entry. For example, supplier invoice processing. This solution can be deployed on-prem as well as on the cloud.

I highly depend on the product for automation processes on most of our organization systems. It has been able to simplify most of the tasks and projects from the creation of bots that perform most duties. Our team members have focused on more productive duties that require human input leaving less operative duties to robots. Service delivery has improved and our customers are very happy since they can be served at faster speeds by robots. It has created a conducive working environment that has overseen our workforce team increasing production.

Automation Anywhere (AA) can be deployed on the cloud or on premise. For the cloud deployments, we have had customers using Microsoft Azure and Amazon AWS. I have been using Automation Anywhere in managing insurance business lines, such as personal property and commercial.

We are currently working on a vendor bill reconciliation process. It is in production now. We are also working on an incident management process for customer service. Within the customer services, there are four or five different processes that we are working on. All of them are incident management but for different categories at different levels. The next use case that we will be working on is bank reconciliation, and then we are planning to expand into HR for onboarding and recruitment. These are unattended robots.

Automation Anywhere is an RPA tool that is used to Automate any repeated simple/complex tasks with ease. Automation Anywhere is not perfect but it is still the best tool available in today's market. It is one of the simplest RPA tools, having a simple user interface, and it is very easy to get hands-on with this platform. It has vast learning resources available, too. Use Cases: * Extracting data from scanned PDFs: Using Automation Anywhere made it much simpler to scrape data from scanned PDFs and convert it into standard Excel format, as per requirements. * Portal Automation: AA makes web automation simple and our manual tasks have now been automated. Our portal is for making client bookings of the client. The Bot reads the Excel file shared by the user and accordingly, makes the booking in the portal with minimum time and with high accuracy.

Our primary use case is for invoice processing. It's a constructive tool that eases my work in desktops as well as web automation. The basic idea is to fetch the data from an Excel and use it as input for the desktop app and then the end result will be used as output and restored back in Excel to create records. There are innumerous functions available in the tool such as creating meta bot, keystrokes, error handling, email automation and many more. The repository is very manageable. The tool is quite feasible and easy to understand even for non developers.

We primarily use the solution for universal scanning. As an example, the solution can take various service provider bills and will allow us to view all of them in Excel format. That's a very basic use case.

My primary use case is for Medical Content validation and Ecommerce Process follow execution and analytics with data available.

Automation Anywhere provides a tool for RPA. We can create software bots that mimic humans. The RPA solution is created to work for repetitive tasks and to use human resources for a creative perspective. Automation Anywhere provides the best feature to make a software bot for processes. We use it for SAP, HRMS, SQL, etc. Environment: we have a V11.x environment and A2019 cloud-deployed environment on AWS Cloud. Right now we are doing a migration process from V11.x to A2019.

We use AA for automating ServiceNow tickets in Caterpillar. We get tickets for the configuration requests. Using AA, we auto-download the excel attached to it and do all the necessary cleanup and conversions. The entire process in steps as mentioned below: 1. A ServiceNow ticket is created by the client that needs a configuration request related to Caterpillar machines. These machines are called lane 2 and lane 3 because they are manual configurations 2. Once we get the configuration we then try to match the configuration with all the parts and whether the configuration would be possible or not. For that, we use SOAP where all our latest data is loaded. This data is compared with the Excel sheet that client sends us. The cleanup is done in Automation Anywhere, compared to end to end, and then output is thrown out. This output is then given back to the clients in the form of a ticket attachment to let them know if the configuration of the machine that they have requested is possible or not.

I automated Server applications like SAP, ERP, CRM, etc. With SAP, we can use different kinds of automation like BAPI with MetaBot and the SAP GUI with DLL automation. One of my uses cases to help understand how we use AA is email-related. First, we used to get emails, and based on this as input, we needed to trigger some events in SAP. Depending on the resulting error, we needed to delete some records and further, needed to generate DB for some records (daily around 1,000 records). This is a repetitive process that happens every day. Mmainly, we implemented SAP tasks related to customer support functionality. We also use it for the creation of PowerBI reports related to sales.

We use this solution for all the business processes and mainly to integrate with Excel files, our database, and our ERP. We basically process data that are in form of Excel, PDF, or CSV formatted files. We also interact with information that is stored in our database. Generally, we automate a lot of processes that are repetitive and time-consuming. We work mainly with processing data, thus reducing the time needed to do the process manually. The workforce is also reduced for completing simple tasks like logging in to a forum, as well as complicated tasks like banking or finance. All of these all possible.

We use Automation Anywhere to automate business processes for insurance clients. Automation Anywhere reduced the manpower up to 80% with a high return on investment. The process which we automated can complete the entire workload within 10 days when the normal process would have taken around 30 working days. Apart from this, we automated password reset processes which saved time and effort and also enhanced security. We are also automating the deployment process for new process setups. Bot Stuck Automation is helping us to keep track of the bots that are stuck for long time.

We have a long list of customers and multiple use cases in pharma, account & finance, customer billing & payment, and other domains. We use AA to automate those tasks that need less or no human interaction. The reconciliation tasks, SAP and Excel operations, are automated using AA, take less time, and give accurate results. Working with MetaBot provided simple drag and drop functionality, integration of DLL of SAP, Outlook, Excel and other application make tasks easier for developers. Customers are happy with overall performance of bots and it makes the developer's life easy.

I have used Automation Anywhere for automating different use cases which involved applications such as Excel, SAP, PDF, Salesforce, Outlook Web applications, Desktop Automation Email automation, and many more. I have automated many processes that involve report generation using Excel, invoice processing, order processing, BPO related processes, and many more. It's safe to automate processes that involve secure credentials because Automation Anywhere provides an encrypted centralized credential vault.

Use case: Extraction from Main Frame Application Solution : The bot will log in to the email box and then picks the invoice no, order invoice amount, and surcharge details. Based on a single line item and multiple line items, the bot will log in to AS400 and feed and check all the information. If there is a discrepancy then the bot will update it based on the tolerance limit. If there is no discrepancy, the bot will accept the orders. The bot will validate costs in Excel and AS400 application and it will allocate cost for each invoice.

We use Automation Anywhere to automate business processes for better accuracy, time reduction, and scalability. An Automation Anywhere bot can work for 24 hrs. I worked for KYC Reconciliation processes in Automation Anywhere which consists of data extraction from PDF with the help of IQ Bot and extracted information entered into companies web portals. In the process, clients give us invoices through the mail and te bot identifies mail with specific subjects, downloads invoices, uploads invoices to IQ bot, and downloads CSVs to specific folders, and validate CSVs and upload CDVs to the web portal.

The primary use case of this solution in my environment is to use bots to extract the important logistical information from each of the customer Microsoft Excel sheets. Next, the information is transferred, to be entered into the government official logistics documentation. Prior to submitting the data to the company warehouse management system, it is checked and balanced. The same needs to be done before submission to the official government website.

I am a developer and I have developed bots mainly for insurance companies. Most insurance companies in my country usually have big problems trying to transfer data from one application to another, this hence has made it very difficult for them to be up to date with their entry. Usually, they are faced with a one month lag since they employ humans to do the work for them. In addition to this, the data transfer usually contains a series of errors, and in that area accuracy is very key. A slight mistake can end up ruining things big time .

Our primary use case is for building RPA automations on this platform to automate and execute business processes. There are various use cases implemented for various end-users by our firm and the environment infrastructure is complex and stretched across multiple systems. Financial processes such as journal posting, invoice processing, PO and non-PO order processing are automated with the help of Automation Anywhere across a spectrum of applications such as SAP, PeopleSoft, and many other financial applications and across various domains.

Automation Anywhere Enterprise RPA was used in conjunction with Automation Anywhere IQ Bot and Automation Anywhere Bot Insights to reduce the time taken to process a mortgage application by automatically verifying the applicants, the address, title, and scheduling a settlement meeting. The automation solution extracted information from or entered data into more than six applications including four major bank web applications. The environment included a Control Room server, an IQ Bot server, a bot runner machine, all running windows server 2012.

I started my career in RPA and the first tool I learned was Automation Anywhere v11.3. Within a month, I learned the tool and was Master Certified in it. I had noticed that the majority of clients for my company demand developers who know AA well. I wondered why, with so many other tools available, why clients are so interested in AA as the only RPM. This is when I realized that AA is much easier, more reliable, and has value for money also with good and vast customer support.

We use the platform to help our customers by building automation solutions in order to solve their business problems. The use cases include AP processing, form data extraction, data collection, and Excel reporting. We use a combination of RPA and IQ Bot to deal with semi-structured or unstructured data, such as documents and images. We also use Bot Insights for business process analytics and bot operation health checks. The platform is deployed using an on-premise configuration and connected to multiple bot runners, running in virtualized environments.

We use it to automate all kinds of business processes. The primary use case is the RPA platform, even though they have the cognitive platform and the analytics platform. We use it for so many different things it's hard to focus on one, but it's automating business processes in our banking system. We're interfacing a lot with Excel, our ERP systems, some legacy systems, the databases, file folders, text files, CSVs. It's hard to pin down one. Through the software, we have been able to reduce the time that we spend on manual, repetitive tasks so that we can focus on activities that add value to the business or to our partners and customers. The most important things are saving time, increasing control, and increasing automation.

We use this product to automate business processes with higher accuracy, efficiency, scalability, and robustness. The projects include applications like SAP, SAP BOBJ, SAP BI, and a few legacy enterprise applications like Oracle EBS, and Oracle BI Discoverer. These applications can be easily automated using Automation Anywhere, and integration with Outlook or Gmail for email, so that automatic responses can be set, is something else that can be easily included. In a few of our environments like HR and finance, where the process runs with higher priority, Automation Anywhere works perfectly.

Our primary use case is for building Solutions involving RPA bots. We have implemented two standalone infrastructures each with A2019.16 Control rooms. Multiple Developers are working using the tools and commands in A2019 to create bots that will be deployed for clients to address their business requirements. The infrastructure is running on the private cloud . The control room is running on the latest Windows server and the latest Windows SQL server is running the control room database. Developers use VMware Virtual desktops to execute their bots. Chrome and IE browsers used by the developers.

We use Automation Anywhere to implement robotic process automation solutions for complex and time-consuming scenarios, especially legacy systems, SAP, & mainframes. I have recently used Automation Anywhere successfully for a system that is very old, and didn't even have API support. In fact, the creators are no longer providing support for their product, but we successfully implemented the solution and helped the client to reach their customers. The other use case we have implemented is for invoice processing, where there are a number of templates available.

My primary use case is the automation of manual tasks involved in Order to Cash and Procure to Pay. During the digital transformation of a company, the number of internal portals and applications increases leading to an increased number of data silos. TCPL has successfully implemented a bot to synchronize data flow (including document files viz. docs, pdfs, images) between its in-house developed install portal and Microsoft Navision ERP. TCPL has automated the AWB tracking of all outbound shipments to get latest updates on all our shipment movements, take timely corrective measures to ensure our customers receive shipments on time. This helps in ensuring timely order deliveries which results in higher customer satisfaction and lower DSO as we can collect on time only if we deliver on time. Other bots are: Vendor Invoice Processing and Data Entry Accounts Receivables Data Entry

We are an SI vendor. We have been implementing customer-facing solutions for processes like reports generation, bank reconciliation, payroll processing, etc. There were different bank statements generated for reconciliations. With some standardization, we were able to automate a process that took more than 4 hours in under 15 mins. In one of our customer implementations, the environment was to use simple RPA functionalities without any complexities. We achieved it with the basic pack of AA license.

We have use cases that include cognitive as well as non cognitive requirements. IQ Bot is widely used across all the use cases. We are also looking forward to make use of the Excel ribbon and AARI framework. One of our use case needs is to extract data from KYC documents and then do the validations to submits the rejection reason. Another use case is to read customer information for FD booking and validate the customer data with the system's data and book the FD in the specified amount of time. Similarly we have around 12 use cases for the development/UAT.

The environment is within a Citrix environment. Our primary use case is for interaction with mainframe applications along with web links and Excel spreadsheets. The bot interacts with the Excel spreadsheet, captures the task, go to the mainframe application, and pastes it with searching details of the task if it matches different details. It populates in the Excel spreadsheet if it is matched or not matched. There are numerous logics used in it. AA bots do the verifications and give an output in the Excel spreadsheet which becomes an input for the agents on the production floor.

We have automated desktop applications, web applications, SAP applications, invoice processing through IQ Bot, as well as other projects. We have been achieving high accuracy with a maximum success rate.

The primary use of this tool is to automate the business process end to end for different finance towers. We have automated the following processes end to end with the help of Automation Anywhere: R2R: In the R2R tower we have automated the process of uploading the backup files in SAP. Manually it took around 7 working days to upload 10k documents to SAP. With the help of Automation Anywhere, we are able to upload 10k documents in 1 4 working hours which is a great achievement for us. We managed to save 5 FTE by automating this business process.

The main and primary use case using Automation Anywhere is "Invoice generation", which has repetitive steps and a huge amount of data. For this automation, we worked on a database, Excel, and mail activities. In order to connect Automation Anywhere with our database, which is in a remote location, we had to install related drivers in the working machine. After that, we apply some business logic to the data and insert it into an invoice template that is in XLSX format. Ultimately, we save the file as a PDF and send the output file to the user through email.

Our primary use case is to automate the Client's workflow of reading a ticket from ServiceNow and then assign it to different bots which in turn performs the validations of the tickets with respect to different regions of the client's parameters. After the completion of the validations, the bot will update the ticket as per it's status and then send the hourly output report to Client's operations team. In between, if the bot fails, system exceptions or some business exception scenarios, human team will do the rest of the task.

My primary use case is automating the reports from SAP for various domains like accounts, billing, shipment, etc. AA is consolidating the reports for these various domains across different employee numbers and order numbers, then sending them to different business owners using the SMTP server. This reduces human intervention and effort. This automation helped the functional people to focus on other tasks instead of looking into these, and this saved around 50% of the total effort of the day. Since business users receiving reports on time and with accuracy, this helped us in achieving better customer satisfaction

Project 1: Built an unattended bot to automate a complex Audit process for a healthcare client. There are 90+ bots deployed and it is processing 1000+ cases of different types every month. Project 2: Built assisted bot for a healthcare client. It was used by customer service representatives. Unfortunately, this process was not used for a long time due to latency issues and a functionality gap. Project 3: Working on migrating the Audit process automated using Automation Anywhere v10.5 to the new version, A2019.

I use Automation Anywhere in the banking and private sector. I work in a private company, where I do a lot of processes like MasterCard, MIZA, and ATM errors. For example, in the case of MasterCard, I download a lot of daily files from the Express MasterCard program, I upload the files to a special server, and then I activate the downloaded files. I take a copy of the files and paste it in the folder of the MasterCard on the date of the download and in the end, I send an email after completing the task. In the case of an ATM Error, this task is very important because through it you can get all errors in the ATM and know the cause of the malfunction and whether or not you need human intervention to fix the malfunction. Most banks need this process to help solve ATM problems.

Our primary use is a bot to look up accounts from Excel to the source system and entering it back into Excel.

We have used Automation Anywhere in SAP Automation, Billing Block release, sales office creation, generating reports, and daily monitoring activities. Regarding business flexibility and scalability, once a series of instructions are given to a software bot, as many bots as required can be quickly deployed to perform the process. This includes processes of any complexity, thereby increasing scalability and flexibility overall.

The AA architecture was as suggested by the AA technical support team. We had one server dedicated each for the control room, bot creator, bot runner, and DB server. The servers were hosted on cloud services offered by Microsoft Azure. Our primary use case included mostly the internal operations orchestrated by the IT team. It included processes like automation of AD ID creation, updating, and deletion. Other services were offered to the Business and Finance groups, Human Resource department, and marketing department.

We use AA for Training and Proof of Concept purposes. OS: Windows 10 Task: Automate Excel files consisting of quality data. Multiple Task Cloning Automated Email Sender Object Cloning The basic requirement was to extract a big Lot of data consisting of many attributes. We need to extract out a relevant attribute from the DB data set and process it such that it fulfills client Data Quality requirement. Filter out quality data using Manual intervention was a hectic task and that is why I used AA RPA tool.

We get many banking and finance use cases e.g. reconciliation, accounts payable, etc. from banking clients which involves the extraction of unstructured data from various scanned and true PDF documents. Post this, the data needs to be validated and triaged before feeding it into SAP and Java-based applications. The Automation Anywhere platform has always stood out from the rest of the solutions available on the market given we have IQ Bots and Bot Insights neatly integrated into the platform which enables us to develop rapidly and train the learning instances using pre-defined domains over the purchase orders, forms, invoices that need to be processed. Post extraction of the form and data fields from the documents we post them into SAP and Java-based applications. Automation Anywhere's ease of automation with these types of applications helps to deliver consistent and reliable automation in record time. We are currently using AAE 11.3.5.1 Client with Control Room, IQBots, MetaBots, Bot Insights, and AA2019 capabilities.

We use it in the field of banking, especially for repetitive tasks in card centers. We use automation with IBM BAW tools. It's helpful in creating new customer accounts, as we work with other systems that have no API or services to work with. The process starts in IBM BPM and it calls the robot to finish the work by calling other systems like iScore and T24. These add customer details and retrieve scores for the customer, especially when working with loans (personal, car). We used it in sending and collecting emails to and from different sites.

I am a Digital Transformation Consultant & my role revolves around suggesting, recommending & implementing the best automation solution across to my clients. Some of them also include: a) Lower operating costs b) Faster ROI c) Ability to be more competitive Giving the right automation solutions can reap major benefits. Understanding these benefits—and some obstacles—will help us develop support for an operations automation project. The primary benefits of operations automation cited most often were cost reduction, productivity, availability, reliability, and performance.

We use Automation Anywhere for automating our processes.

I have used AA to automate window-based applications like SAP, Microsoft Dynamics AX, Database, Microsoft Office (Excel, Access), CSV/TXT file, folders based operations, etc. When it comes to web-based applications, AA really shines. Automation applications Share-point, Blackline Reconciliation, Agile point submissions, and Web-based reporting exercises are in real-time. When it comes to the database AA also works pretty well with SQL and Oracle by executing CRUD queries.

Automation Anywhere has been useful to implement business solutions that were previously performed manually by the business Team. We have been using it to automate applications such as Excel, PDF, Web applications, Windows applications, Outlook, Word documents, and more. Using it will help reduce the time and improve the efficiency of the project, and also to reduce FTE. Our organization also uses IQ Bot and Metabot for projects that require cognitive capabilities. Also, the OCR extraction helps in reading data from PDF.

I mainly used AA to extract data from invoices from PDF files with multiple formats and to upload this data to a Data Lake, on a Windows machine. Other projects involved extracting data from Excel and CSV files and then inserting them into custom applications, databases, and mainframes and finally sending recap emails to the user. The Bots developed, according to the end user's needs and the type of process, were both attended and unattended. In both cases, the end-users were always satisfied with the functioning and performances of the Bots.

I am using IQ Bots for invoice indexing for many clients. My primary use case is extracting invoice details from different vendors for validation purposes. We convert CSV files to Excel for formatting and before A2019, I used to do all validations with VBA script. Now, with AA A2019, it validation very easy using Python. It is also very fast and efficient. I have created Task Bots for many finance-related clients and they are also working very well. Recently, I converted all of my bots to A2019.

It is primarily used for automating manual processes in Project. Automation was carried out in a two-way process, downloading files from client email and scanning values from PDF file. Post these values were compared with thresholds and return mail is sent. Most of the process is carried out in the Windows environment and the Gmail suite is used as the target output location. It also included SAP application BEx for downloading the file as an Excel sheet and sent as an attachment to an email. This was all implemented in AA, and saved a few man-hours in Project.

Our primary use case is for automating daily routine jobs, where I have saved a lot of time. I have enhanced my automation knowledge. We have automated the daily reports and it will trigger automatically once jobs are completed from the backend database which has saved a lot of extra work for our team, saving workforce and time. The implementation of the bot is easy and can be built in less time when compared to the other automation tools. No coding knowledge is required to build the Automation bot. It's very as simple, easy to use, and maintain.

I automated an application launched through the Citrix environment. The application was running on the SIT environment. Our application was a legacy desktop telecom domain application that runs on a Citrix environment. It was a very difficult task to automate our legacy application and we have seen only one tool which was able to successfully implement the automation. I have come to know about the AA tool and wanted to try this tool. And we are successfully able to automate a few of our flows with high accuracy and we have since then used AA for some of our functional executions on our legacy desktop application. I have also implemented AA for the business process of logging into the work machine, opening remote desktop, and triggering some jobs during odd times. We have also made use of AA to keep our remote desktops active so that they do not get logged out and become a hurdle for our tasks during non-office hours.

I have been using A2019 for validating IC reports and scorecards that we publish every month for the client on a portal. As the reports are around 200, it used to take a lot of manual efforts previously to get this done, however now, A2019 has helped in automating the complete validation part. Apart from this, the other major use case is validating the child level reports with the parent. Though the underlying reports are generated from the parent itself, validating individual reports just to add another level of the quality check was a tedious task initially, however, A2019 has made it very easy in comparing the two excel based reports end-to-end

I primarily use Automation Anywhere for: * SAP Automation using DLL MetaBots. * Salesforce Automation using REST APIs. * Citrix Automation. * Teradata Automation. * Oracle Application Automation using MetaBots. * Automate Mainframe application. Details: Salesforce Automation Automating the salesforce application to create the case ID and update the chatter field accordingly using the API. Through the Bot, we are processing the case number with all of the required operations and at last, changing the case status with the API. Environment: We are developing the Bot in the dev environment first, and later testing is performed in the UAT environment. If everything looks fine then we move it into production.

Primarily we use it for automating back-office operations processes. Some of the most frequent use cases are: 1. Invoice processing and proofing. 2. Reconciliation 3. Automating Timesheets 4. SOW invoice creation. 5. Creation of Credit memos 6. Pulling data from SAP and generating a report. We use VDIs to deploy. Client & runner environment is mostly Win 10. Most of the bots are scheduled. Some organizations still use the manual click on the run button method instead of scheduling or running from CR.

Automation Anywhere is an RPA package for basic Automation to Complex Automation. It also has analytics and cognitive capability. I have used Automation Anywhere in many use cases from PDF integration to Excel reconciliation. The best use case was invoice processing using IQ Bot. In this process, we download PDFs from an application and pass it to IQ Bot for the extraction of invoice data. This helps in extracting data from PDF documents and use it to post the invoices. This is something that we had done in a single dev environment, where Automation Anywhere was on-premises and secured in terms of sharing details for data extraction. I have also explored other products from Automation Anywhere including IQ Bot and Bot Analytics. In addition, I have provided POCs to customers with Attended Automation 2.0 and the Automation Productivity Pack.

The use cases I have worked on made use of automated flow across multiple applications along with processing Excels and emails. We were also able to leverage a single tab for processing the entire flow of the record across three different applications. We also used the Analyze package to view the Business dashboard in the dev environment. The only drawback was that the export of the BI dashboard to the other environments is not yet available. The environments used were dev, staging, and production. The bots were exported out and imported into each environment.

The primary use case depends on SAP and Excel platforms, where we automated repetitive tasks. Also, we automated the Tableau server using this. We use SQL DB for storing logs. We have been using it for one year for our client. The support also is great. If we are stuck, the Automation Anywhere team comes to the rescue. I have worked on other RPA tools but this is more logical and easy to use. The flows and the commands can be easily learned by a beginner as coding knowledge is not needed.

Earlier, our payroll process required a lot of human intervention or human dependency as we have Biometric Application and Payroll Application separately. To complete the payroll, we first need to manually fetch the attendance from the Biometric application and manually upload it to the Payroll Application. We have used it for an HR use case, wherein the BOT automatically fetched attendance from a Biometric application and it uploads it in the Payroll system, and calculates payroll automatically. It also sends emails to all respective employees with their respective payslips.

* Automate and Digitization * Process understanding * Finding gaps in process * Process re-engineering * Process mining

* Automating frond end and back end office jobs. * Automating tiring jobs - Automation Anywhere is used to Automate many jobs that are repetitive. * To deploy a digital workforce and optimize productivity. * Report generation. * Revenue forecasting. * Beneficial to QA processes. * Data validation and auditing. * Data replication and migration. * Customer Relationship Management and other operational sales activities RPA helps to Automate these jobs perfectly.

Our primary use case is for the automation of output reports in Excel.

Batch JOB processing and Monitoring which was a manual activity earlier. We've done a lot of automation with the product in the last two years. We started with accounts receivable processes in finance. I would say the AR function is one of the most mature functions in the product right now because we almost automated all the aspects of accounts receivable. We have also started looking at automating the accounts payable process as well. I've only mentioned finance at this point, but we also have done a lot of automation with IT, as well as with procurement. Right now, the penetration is higher with the support functions but we are also looking at different ways to automate. For example, we would like to use automation technology in core engineering. We also want to be expansive and do projects beyond our current boundaries — outside of just India. We've already done a small PoC (proof of concept) with a company in China and we also automated three small processes with a U.S. entity. We use it daily and have done projects with support functions, such as financial services, IT, and procurement support. We have 50 to 60 processes that have been automated using RPA in all three areas put together. This is the breadth and extent of what we have automated. We are using the on-premise deployment model.

We automate mundane and repetitive tasks for our clients, like invoice processing, purchase order creation, sales order creation, refund processing, transaction chargeback, and many more. These tasks are basic and require no special skillset, hence are an extra cost to the company. By automating them, the company saves a lot of manpower, leaving them to better utilize their resources for a more value-added task. This ultimately leads to a better return on investment.