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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (13th), Identity Governance Administration (IGA) (6th)
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of April 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 20.5%, down from 33.3% compared to the previous year. The mindshare of Salesforce Identity is 16.8%, down from 33.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance20.5%
Salesforce Identity16.8%
Other62.7%
Mobile Identity
 

Featured Reviews

Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"There are two valuable features. One, I am able to request any access rights I need. I don't even need to talk to my manager. I just request, and he can see the request and approve or reject it and give a reason. It's all very clear."
"We now have better control of our identity data and entitlements in target systems."
"The most important features that have impacted our environment recently are the Single Sign-On solution, role based provisioning, and the automated provisioning of accounts to target systems."
"It brings centralized management of all the identities for the E-Business Suite; that's the central feature."
"It helps provision the required accesses through policies, approvals, and whatever would be the business requirement."
"Identifying connector framework for unifying provisioning capabilities from OIM."
"Oracle Identity manager is the best tool in the market for access managers."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The solution is very easy to understand."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
 

Cons

"The user interface experience needs to be improved."
"It's difficult to use, and we're planning to switch to another application."
"t is too complex, has too many bugs, and is an immature product, even the best case, beta version."
"I would not recommend Oracle Identity Governance to others since its architecture and design do not solve modern world problems effectively."
"Getting the initial OIM product up and running in the lab was complex for first timers as well as understanding whether to use the adapter factory or if we could use an existing pre-configured connector."
"It's very poor, just 3/10."
"You have to chase them a lot to receive a response in a timely manner. Most customers are aware of this problem."
"One of my client's audit issues was happening for almost nine months, and my previous client was the biggest client for Oracle, a premium client for Oracle, but still they were not able to resolve the issue."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities."
"Salesforce Identity needs more expertise in the application."
 

Pricing and Cost Advice

"The price is based on the number of users per year."
"Price-wise, the tool is a little bit costly."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The licensing is expensive."
"Oracle Identity Governance is expensive."
"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
7%
Financial Services Firm
25%
Manufacturing Company
9%
Hospitality Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just...
What is your primary use case for Oracle Identity Governance?
I am currently working on Oracle Identity Governance and Oracle Access Manager (OAM), as I am specialized in the IAM sphere and working on these two particular products from Oracle. I have implemen...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.