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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (13th), Identity Governance Administration (IGA) (5th)
Salesforce Identity
Ranking in Mobile Identity
2nd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (9th)
 

Mindshare comparison

As of March 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 19.9%, down from 35.7% compared to the previous year. The mindshare of Salesforce Identity is 18.2%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Market Share Distribution
ProductMarket Share (%)
Oracle Identity Governance19.9%
Salesforce Identity18.2%
Other61.900000000000006%
Mobile Identity
 

Featured Reviews

HA
General Manager Technical at Techaccess Pakistan
Comprehensive features and strong support enhance operations
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it would be more convenient to have more 3rd party integrations/connectors available for main stream applications (or even databases) that require less development with frequent certifications/version updates (though this cannot be avoided altogether). Single Interface/same screen would be handy. We have not use the product for analytics for anomaly detection, as we had a blend of different products, and identity management wasn't used particularly for this purpose. Oracle suite provides comprehensive Governance The scope of the identity management or Oracle IDM/IAM/OID/OIG is vast, and while we've implemented/evaluated 30-50% of its features, it's not done at full scale to include full-fledged governance/compliance.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is the connectors. Without the connectors, it can do nothing."
"The most important features that have impacted our environment recently are the Single Sign-On solution, role based provisioning, and the automated provisioning of accounts to target systems."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"The support service of Oracle is good. We use it a lot and their response is quick."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"The most valuable features in Oracle Identity Governance are identity and access management."
"It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting."
"This solution has improved the organization in several ways, including saving many help-desk password-reset calls, IT staff productivity, and quicker user on-boarding."
"Salesforce Identity is a very user-friendly solution."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The solution is very easy to understand."
 

Cons

"Our issues with the solution have to do with the integration with different applications. It's not easy to connect ICAO to this kind of product. It would be better to work on the extensions of the adapters for this kind of identity management solution in order to not put in the code in the product."
"Oracle Identity Governance is complex and heavy from an implementation perspective."
"The solution needs to improve its web interface in the next release."
"It's a complex solution, so it will take time in terms of deployment."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"I would not recommend Oracle Identity Governance to others since its architecture and design do not solve modern world problems effectively."
"The platform could be enhanced with additional features."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"Salesforce Identity needs more expertise in the application."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The product is slow."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
 

Pricing and Cost Advice

"Oracle Identity Governance is expensive."
"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"The licensing is expensive."
"The cost of support and upgrading to the next release are both expensive."
"Oracle Identity Governance is an expensive solution."
"The price is based on the number of users per year."
"Price-wise, the tool is a little bit costly."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Outsourcing Company
7%
Financial Services Firm
20%
Manufacturing Company
10%
Hospitality Company
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your primary use case for Oracle Identity Governance?
The major use case for Oracle Identity Governance is user onboarding, the whole user lifecycle management, joiners, movers, leavers process, provisioning, the implementation of segregation of dutie...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: February 2026.
883,448 professionals have used our research since 2012.