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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.7
Number of Reviews
71
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (18th)
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (9th)
 

Mindshare comparison

As of February 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 18.9%, down from 33.3% compared to the previous year. The mindshare of Salesforce Identity is 17.7%, up from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Market Share Distribution
ProductMarket Share (%)
Oracle Identity Governance18.9%
Salesforce Identity17.7%
Other63.400000000000006%
Mobile Identity
 

Featured Reviews

HA
General Manager Technical at Techaccess Pakistan
Comprehensive features and strong support enhance operations
Direct comparison of OIG/OIM/OAM would require several factors to count in. Other than being excellent product, it would be more convenient to have more 3rd party integrations/connectors available for main stream applications (or even databases) that require less development with frequent certifications/version updates (though this cannot be avoided altogether). Single Interface/same screen would be handy. We have not use the product for analytics for anomaly detection, as we had a blend of different products, and identity management wasn't used particularly for this purpose. Oracle suite provides comprehensive Governance The scope of the identity management or Oracle IDM/IAM/OID/OIG is vast, and while we've implemented/evaluated 30-50% of its features, it's not done at full scale to include full-fledged governance/compliance.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the set of out-of-the-box connectors."
"Oracle Identity manager is the best tool in the market for access managers."
"The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done."
"Understanding what a customer is using, what they are looking for, and allowing permissions is a challenge. We use the information we get in order to understand the behavior of the customer beyond the security and to understand what they have been doing in the last month. It's a nice way to understand what is attracting the customer and what they are clicking. That could be implemented by using this kind of application."
"I can say that RBAC, or role-based access control is the most reliable feature."
"It has a very good response time."
"It helps provision the required accesses through policies, approvals, and whatever would be the business requirement."
"Password management is a valuable feature."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The solution is very easy to understand."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
 

Cons

"It's a complex solution, so it will take time in terms of deployment."
"Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones."
"I have yet to see its full functionality exercised in my organization."
"The product design has some complications for doing some use cases. I would like to see easier onboarding of applications and easier ways to plugin the customization codes."
"The cost of this product needs to be reduced."
"The solution requires too much infrastructure and should be less code-heavy."
"The solution needs to improve its web interface in the next release."
"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
 

Pricing and Cost Advice

"The price is based on the number of users per year."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"The licensing is expensive."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"Price-wise, the tool is a little bit costly."
"Oracle Identity Governance is expensive."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Marketing Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
20%
Manufacturing Company
10%
Hospitality Company
6%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: February 2026.
881,928 professionals have used our research since 2012.