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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.8
Number of Reviews
69
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (17th)
Salesforce Identity
Ranking in Mobile Identity
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
Customer Identity and Access Management (CIAM) (9th)
 

Mindshare comparison

As of June 2025, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 31.8%, up from 30.8% compared to the previous year. The mindshare of Salesforce Identity is 22.7%, up from 17.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity
 

Featured Reviews

Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
Mitesh (Mitesh) Kumar - PeerSpot reviewer
Adheres to the data privacy regulations of each region, easy to learn and offers strong security features
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall. For example, I recently implemented Identity for a fashion brand in Canada. They were using GitGuard before. From my experience, I saw a lot of complexities with GitGuard, especially when developing core integrations. Salesforce Identity was much easier. We replaced it in a month which took them six months to build. It saves time, and it's very secure. You need permissions for any operation, and data is protected when switching between apps. Salesforce Identity supports compliance with data protection and privacy regulations. Salesforce adheres to the data privacy regulations of each region. The data is always encrypted, and their security is very strong. Even with access, you can't break into the system due to their security settings. It definitely obeys regulations regarding data security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks."
"Understanding what a customer is using, what they are looking for, and allowing permissions is a challenge. We use the information we get in order to understand the behavior of the customer beyond the security and to understand what they have been doing in the last month. It's a nice way to understand what is attracting the customer and what they are clicking. That could be implemented by using this kind of application."
"This solution has improved the organization in several ways, including saving many help-desk password-reset calls, IT staff productivity, and quicker user on-boarding."
"Identifying connector framework for unifying provisioning capabilities from OIM."
"The support service of Oracle is good. We use it a lot and their response is quick."
"What I found most useful in Oracle Identity Governance, feature-wise, are provisioning, de-provisioning, and termination. Those features are very good. Oracle Identity Governance can also be easily integrated with non-Oracle products, which I find valuable."
"The most valuable features in Oracle Identity Governance are identity and access management."
"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The solution is very easy to understand."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
 

Cons

"Pricing for Oracle Identity Governance could be improved. The setup process for the tool could also be faster."
"They need to improve their backup strategy."
"You need full visibility because the suite of features are complex and you have to be clear on what you want to implement."
"The development and the administration side could be a lot more intuitive and easier to use than it currently is, in terms of functionality and what it tries to achieve as a Single Sign-On entity for an enterprise environment."
"Oracle Identity Governance can capture a lot of loads, it's stable. However, we once had a problem two years ago, but it is now resolved. There are some issues still present, but they're operational. They don't impact the customers. There are some improvements that can be done."
"The product's initial setup phase is difficult compared to other tools."
"I would like to see automation in the solution. We need also integration with the Identity Manager. The solution needs to improve in the application integrations part. It also needs to focus on application deployment as well."
"Oracle Identity Governance is complex and heavy from an implementation perspective."
"Salesforce Identity needs more expertise in the application."
"The product is slow."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
 

Pricing and Cost Advice

"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"Price-wise, the tool is a little bit costly."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"The cost of support and upgrading to the next release are both expensive."
"The licensing is expensive."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
10%
Financial Services Firm
6%
Healthcare Company
2%
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
9%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access restrictions based on role-based policies were beneficial.
What is your experience regarding pricing and costs for Oracle Identity Governance?
Oracle Identity Governance is very expensive. Licensing is complex as database product licensing differs from other products, and connectors require separate licensing. There's a need for a combine...
What needs improvement with Oracle Identity Governance?
Oracle Identity Governance ( /categories/identity-management-im ) is complex and heavy from an implementation perspective. The configuration installations require going to the server and making man...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What is your primary use case for Salesforce Identity?
We get network-related cases on Salesforce Identity and work on them.
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.