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Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (13th), Identity Governance Administration (IGA) (5th)
Salesforce Identity
Ranking in Mobile Identity
2nd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (9th)
 

Mindshare comparison

As of March 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 19.9%, down from 35.7% compared to the previous year. The mindshare of Salesforce Identity is 18.2%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance19.9%
Salesforce Identity18.2%
Other61.900000000000006%
Mobile Identity
 

Featured Reviews

Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the user manager certification that approves or removes user access."
"The most valuable feature is the set of out-of-the-box connectors."
"The support service of Oracle is good. We use it a lot and their response is quick."
"The best features in Oracle Identity Governance product include comprehensive reporting, as we can track exactly what person did what because of the auditing policies that can be enforced in it, and at what time what was done."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"The proactive controls which can be configured to a granular level allowing the organization the flexibility to meet the changing demands of the workforce."
"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"It's a stable and scalable solution."
"The solution is very easy to understand."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"Salesforce Identity is a very user-friendly solution."
 

Cons

"Automation of validation exercises performed by humans over Recon Exceptions generated as a result of an access synchronization event over a user's need for access or not."
"Oracle Identity Governance, particularly version 12c, can handle multiple scenarios, but for a regular user, I found the use cases not that extensive, so this is an area for improvement. The implementation process for Oracle Identity Governance is also a bit more complex than how you implement competitor products, and this is another area for improvement in the solution. Technical support for Oracle Identity Governance also needs some improvement. Another area for improvement in Oracle Identity Governance is its documentation. Currently, it's lacking when compared to SailPoint. What I'd like to see in the next release of Oracle Identity Governance is a bit more scope for AI-based Identity governance. If the solution has built-in intelligence, that will give it more leverage. Another feature I'd like to see in Oracle Identity Governance in the future is the option for managers to provide access to others via mobile devices or phones."
"I would rate Oracle Identity Governance a six because of complexity. Even though they have the ability to deliver and to execute, it is very monolithic and falling slightly behind compared to other products that are now built on microservices and are able to deliver much better and much easier results."
"Simplify & add more functionality to Identity Cloud Service (IDCS)."
"Oracle Identity Governance is complex and heavy from an implementation perspective."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"It responds fast but because of the bugs we have already had some major incidents and complete unavailability."
"The user-friendliness of Oracle Identity Governance can be improved compared to other products."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The product is slow."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
 

Pricing and Cost Advice

"The licensing is expensive."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"The cost of support and upgrading to the next release are both expensive."
"Oracle Identity Governance is expensive."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The price is based on the number of users per year."
"Price-wise, the tool is a little bit costly."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
Financial Services Firm
19%
Manufacturing Company
10%
Hospitality Company
7%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I see areas for improvement, as they need to introduce more connectors; they have around 20 plus connectors currently but can improve in that area. The only thing bothering me is the connectors, as...
What is your primary use case for Oracle Identity Governance?
The major use case for Oracle Identity Governance is user onboarding, the whole user lifecycle management, joiners, movers, leavers process, provisioning, the implementation of segregation of dutie...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: March 2026.
884,328 professionals have used our research since 2012.