No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle Identity Governance vs Salesforce Identity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (13th), Identity Governance Administration (IGA) (6th)
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of April 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 20.5%, down from 33.3% compared to the previous year. The mindshare of Salesforce Identity is 16.8%, down from 33.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance20.5%
Salesforce Identity16.8%
Other62.7%
Mobile Identity
 

Featured Reviews

Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Oracle Identity Governance is that it is a very flexible tool. It allows you to do any customization on Java as it is built on Java and you can write any customization code using Java. I also like that Oracle Identity Governance is pretty much stable. In my company, there are a lot of users, so my company prefers this solution."
"This solution has improved the organization in several ways, including saving many help-desk password-reset calls, IT staff productivity, and quicker user on-boarding."
"We have been able, after eight months of coding our own Java classes, to implement a Joiner/Mover/Leaver process."
"The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations."
"What I found most useful in Oracle Identity Governance, feature-wise, are provisioning, de-provisioning, and termination. Those features are very good. Oracle Identity Governance can also be easily integrated with non-Oracle products, which I find valuable."
"Customer Identity Management is a challenge that we are working on in our company and I think it's the star of the Identity Management space."
"There are many valuable features, most notably Single Sign-On, Identity Management, and Identity Connector Framework, which can be implemented to provision with diverse interfaces."
"The most valuable features are the comprehensiveness; the whole identity lifecycle management; the centralized view of people requesting access to provisioning, to SLD, and to access review; basically, the whole suite."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"The solution is very easy to understand."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
 

Cons

"Customer Service: 4/10 for Australian customer service. It seems like Oracle customer service does not know its product as well as I know it."
"An area for improvement in Oracle Identity Governance is that it isn't refreshed or updated as much. The only area that changed on it in the last five years was the GUI. The solution still has the same installation, troubleshooting, and configuration. Oracle Identity Governance is still very complicated when compared to other solutions. It seems that Oracle doesn't focus too much on Oracle Identity Governance in terms of making some improvements to it."
"Identity Manager is very complicated to set up."
"UI customization is still a challenge as it requires a lot of effort to develop."
"I did not give it 10 out of 10 because of the time it takes for new versions to mature before they are bug free. The product is excessively resource intensive (i.e., hardware requirements) especially in the later versions."
"One of the areas that need some improvement with Oracle specifically is the ease of implementation."
"In customer identity management, the product suffers performance issues when scaled up to large numbers of users."
"The cost of this product needs to be reduced."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities."
"The product is slow."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
 

Pricing and Cost Advice

"The licensing cost for Oracle Identity Governance is very high, so I'd rate it two out of five."
"The price is based on the number of users per year."
"Oracle Identity Governance is expensive."
"The licensing is expensive."
"Oracle Identity Governance is an expensive solution."
"I do not know specific pricing but the product is expensive when compared to other OIM products."
"The cost of support and upgrading to the next release are both expensive."
"The price of the implementation of Oracle Identity Governance is more of a concern than the cost of the solution. The effort that you have to do to put the solution in place is higher than the license cost."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
report
Use our free recommendation engine to learn which Mobile Identity solutions are best for your needs.
889,855 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
7%
Financial Services Firm
25%
Manufacturing Company
9%
Hospitality Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just...
What is your primary use case for Oracle Identity Governance?
I am currently working on Oracle Identity Governance and Oracle Access Manager (OAM), as I am specialized in the IAM sphere and working on these two particular products from Oracle. I have implemen...
What do you like most about Salesforce Identity?
The single sign-on feature of Salesforce Identity enhances our organization's security posture overall.
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.