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Oracle Identity Governance vs Salesforce Identity comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Identity Governance
Ranking in Mobile Identity
1st
Average Rating
7.4
Reviews Sentiment
5.6
Number of Reviews
72
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (11th), Identity Governance Administration (IGA) (6th)
Salesforce Identity
Ranking in Mobile Identity
3rd
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
6
Ranking in other categories
Customer Identity and Access Management (CIAM) (10th)
 

Mindshare comparison

As of September 2026, in the Mobile Identity category, the mindshare of Oracle Identity Governance is 23.3%, down from 27.8% compared to the previous year. The mindshare of Salesforce Identity is 20.7%, up from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Identity Mindshare Distribution
ProductMindshare (%)
Oracle Identity Governance23.3%
Salesforce Identity20.7%
Other56.0%
Mobile Identity
 

Featured Reviews

Ziad Khawam - PeerSpot reviewer
Company Manager at cloudbreak
Identity workflows have delivered strong governance but remain complex to install and customize
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just to go through the installation procedures. I repeated the same exercise in 2017 because I also migrated from 11c to 12c. That was the migration in 2017 that I managed. The migration took a long time. It took two to three years to be able to literally migrate all the code that I had. So it was quite complex. To summarize it quickly, I would describe the product as complete, very powerful, and very capable. However, it is extremely complex because Oracle relies on their own framework to customize and develop and fine-tune the functionalities. It is not Java, it is not some public framework. It is Java-based more or less, but it has their own Oracle framework for development and that makes the product quite complex to harness.
NavinJacob - PeerSpot reviewer
Chief Digital Officer at Cipher7
Structured operations and analytics have transformed how my teams manage customers and sales
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storage costs, and transaction costs, and it can really end up blowing budgets if it is not controlled. Those controls should be something that is easy to manage. With Salesforce, it is pretty difficult to manage unless you are a very advanced user. Normal regular users may not be able to keep the costs in control. This ends up resulting in bill shocks where you suddenly receive a bill which you may not be expecting.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The one thing that stands out was is the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back."
"The most valuable feature is the flexible automation functionality which has optimized our user access privilege management. This has allowed us to create and delete user accounts more accurately and efficiently. This feature has enabled us to save time and resources needed to perform mundane manual tasks."
"Identity Manager solves a very real problem that they have which is to control all identities they have in their system as well as access to those identities."
"It has a very good response time but on the other hand, we have experienced a number of bugs."
"Oracle support is excellent."
"Because OIM has a Java API, you can develop scripts and automate tasks, and integration with other products written in Java is easy, more or less."
"It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting."
"There are two valuable features. One, I am able to request any access rights I need. I don't even need to talk to my manager. I just request, and he can see the request and approve or reject it and give a reason. It's all very clear."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The best features of Salesforce Platform that I appreciate are that it is very configurable and easy for both developers as well as customers to use."
"The user experience was great because it had all the features that the client needed, it was fully customized for the client, and it was very simple, making it the best solution at that time."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"Salesforce Identity is a very user-friendly solution."
"The solution is very easy to understand."
 

Cons

"Customer Service: 4/10 for Australian customer service. It seems like Oracle customer service does not know its product as well as I know it."
"Right now, I would not recommend Oracle Identity Governance because there are new and very good tools available in the market."
"I have yet to see its full functionality exercised in my organization."
"One of my client's audit issues was happening for almost nine months, and my previous client was the biggest client for Oracle, a premium client for Oracle, but still they were not able to resolve the issue."
"Initial setup is complex in compatibility between Operating System version, Database version, Fusion Middleware version and so on."
"The Design console is a bit dated and complicated to use when in development."
"I would rate Oracle Identity Governance a six because of complexity. Even though they have the ability to deliver and to execute, it is very monolithic and falling slightly behind compared to other products that are now built on microservices and are able to deliver much better and much easier results."
"Attempted to model a hierarchical role model but the OIM Access Policies, which map roles to entitlements, don't provision entitlements from inherited roles. This is a flawed design, IMO, limiting you to a flat role model."
"The product is slow."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
 

Pricing and Cost Advice

"I do not know specific pricing but the product is expensive when compared to other OIM products."
"Price-wise, the tool is a little bit costly."
"Oracle licenses are expensive. I suggest making pricing and licensing decisions that align with architectural requirements and the project's budget."
"The price is based on the number of users per year."
"I can't say much about the pricing for Oracle Identity Governance because it's different from one geography to another. In India, the license price costs less than in other geographies."
"The licensing is expensive."
"Oracle Identity Governance is an expensive solution."
"The cost of support and upgrading to the next release are both expensive."
"On a scale of one to ten, where one is a very low price and ten is a very high price, I rate Salesforce Identity's pricing a six out of ten."
"I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
7%
Financial Services Firm
20%
Manufacturing Company
9%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise46
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Identity Governance?
Whether Oracle Identity Governance is affordable or slightly expensive depends on the category. For a small-scale company or organization, I don't think it will be useful, but for a large-scale ent...
What needs improvement with Oracle Identity Governance?
I would describe the installation of Oracle Identity Governance on-premises as quite complex. Very complex. To install the product, it took us maybe three or four days to get it up and running just...
What is your primary use case for Oracle Identity Governance?
I am currently working on Oracle Identity Governance and Oracle Access Manager (OAM), as I am specialized in the IAM sphere and working on these two particular products from Oracle. I have implemen...
What needs improvement with Salesforce Identity?
I see room for improvement regarding financial operations and FinOps. If they are not being controlled correctly, Salesforce billings can get huge. They charge for everything: license costs, storag...
What is your primary use case for Salesforce Identity?
My overall experience in this current field I am working spans different areas. One area is for service management, contact centers, BPOs, and customer relationship management. Others are for sales...
What advice do you have for others considering Salesforce Identity?
I have extensive experience with Salesforce Identity, although I have been in the middle of something about Salesforce Identity and cannot speak more about it currently due to customer confidential...
 

Also Known As

Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
No data available
 

Overview

 

Sample Customers

Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
SAP, Microsoft, Workday, Servicenow, ADP, Google Apps, box, Oracle
Find out what your peers are saying about Oracle Identity Governance vs. Salesforce Identity and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.