I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution. It's best suited for enterprises – starting from mid-scale and going up. Overall, I would rate the solution a seven out of ten. There's still room for improvement, mainly in making it more user-friendly for non-technical people.
Digital Strategy Consultant at a consultancy with 11-50 employees
Real User
Apr 14, 2021
I would advise others to check out at least two or three solutions before buying one. You have to look five or ten years ahead because it is not very easy to change the platform. So, look at which one would be best at least over the next five years. It is not always about the features. You don't always need a lot of features. I would rate this solution a nine out of ten.
I will recommend the product to others. The client required us to use the product. Overall, I rate the solution a nine out of ten.
I'd recommend Salesforce for larger products where you really need a robust CRM. It's expensive, so for smaller websites or products, it might not be the most cost-effective solution. It's best suited for enterprises – starting from mid-scale and going up. Overall, I would rate the solution a seven out of ten. There's still room for improvement, mainly in making it more user-friendly for non-technical people.
Overall, I rate Salesforce Identity an eight out of ten.
I would advise others to check out at least two or three solutions before buying one. You have to look five or ten years ahead because it is not very easy to change the platform. So, look at which one would be best at least over the next five years. It is not always about the features. You don't always need a lot of features. I would rate this solution a nine out of ten.
This solution meets our companies needs. I would rate this solution a seven out of ten.