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Featured Zoho Desk reviews

Zoho Desk mindshare

Product category:
As of July 2025, the mindshare of Zoho Desk in the CRM Customer Engagement Centers category stands at 2.1%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM Customer Engagement Centers

PeerResearch reports based on Zoho Desk reviews

TypeTitleDate
CategoryCRM Customer Engagement CentersJul 2, 2025Download
ProductReviews, tips, and advice from real usersJul 2, 2025Download
ComparisonZoho Desk vs Microsoft Dynamics CRMJul 2, 2025Download
ComparisonZoho Desk vs Salesforce Service CloudJul 2, 2025Download
ComparisonZoho Desk vs ServiceNow Customer Service ManagementJul 2, 2025Download
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ServiceNow4.2N/A91%222 interviewsAdd to research
JIRA Service Management4.1N/A93%86 interviewsAdd to research
 
 
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ROI

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
15%
Manufacturing Company
7%
Media Company
5%
Government
5%
Healthcare Company
4%
Performing Arts
4%
Real Estate/Law Firm
3%
Insurance Company
3%
Comms Service Provider
2%
Non Profit
2%
Financial Services Firm
2%
Construction Company
2%
Recreational Facilities/Services Company
2%
University
2%
Outsourcing Company
2%
Hospitality Company
2%
Retailer
2%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Legal Firm
1%
Consumer Goods Company
1%