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UserLock Reviews

Vendor: IS Decisions
5.0 out of 5
1,477 followers
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What is UserLock?

Two Factor Authentication & Access Management for Windows Active Directory.

Get the Authentication Systems Buyer's Guide and find out what your peers are saying about UserLock, Microsoft Entra ID, Fortinet FortiAuthenticator and more!
UserLock is the #21 ranked solution in top Authentication Systems and #25 ranked solution in top Access Management solutions. PeerSpot users give UserLock an average rating of 10.0 out of 10. UserLock is most commonly compared to Microsoft Entra ID: UserLock vs Microsoft Entra ID. UserLock is popular among the small business segment, accounting for 45% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 11% of all views.
Buyer's Guide
Authentication Systems
June 2025
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Helped 859,129 peers since 2012

UserLock mindshare

Product category:
Authentication Systems
As of June 2025, the mindshare of UserLock in the Authentication Systems category stands at 1.1%, down from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems
 
 
Key learnings from peers

Valuable Features

  • "We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
  • "The most valuable features are two-factor authentication and real-time logon monitoring."

Room for Improvement

  • "I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
  • "The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

Pricing

  • "You will be hard-pressed to find better pricing."
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Authentication Systems Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Government
11%
Financial Services Firm
7%
Manufacturing Company
7%
University
6%
Retailer
6%
Educational Organization
6%
Comms Service Provider
5%
Wholesaler/Distributor
5%
Energy/Utilities Company
5%
Insurance Company
5%
Computer Software Company
4%
Performing Arts
4%
Construction Company
4%
Healthcare Company
3%
Real Estate/Law Firm
3%
Non Profit
3%
Legal Firm
2%
Hospitality Company
2%
Aerospace/Defense Firm
2%
Media Company
2%
Outsourcing Company
2%
Logistics Company
1%
Agriculture
1%
Printing Company
1%
Non Tech Company
1%

Compare UserLock with alternative products

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Learn more about UserLock

UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior. 

Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

UserLock customers

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department

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Product Categories

Product Categories
Authentication Systems
Access Management

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UserLock reviews

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PeerSpot user
Information Technology at City Of Keizer
Verified user of UserLock
Apr 8, 2022
Affordable, easy to use, and integrates well with Active Directory

Pros

"The most valuable features are two-factor authentication and real-time logon monitoring."

Cons

"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

What is our primary use case?

We needed to strengthen our access security after being hit by a ransomware attack. Implementing two-factor authentication for all users was at the top of the priority list. We were looking for an affordable and easy-to-use 2FA solution.

For the Police Department, regulations and mandates already required the use of two factors to protect information. To comply, the Department had implemented Duo 2FA, but the solution wasn’t very easy to set up or user friendly. Therefore a new solution was sought that could be easily deployed across all user and administrative accounts, from all departments.

How has it helped my organization?

It is affordable, integrates easily with Active Directory, and is simple to install and maintain. It’s basically an IT Manager’s dream. Deployment and implementation were flawless. I received zero complaints from end-users.

UserLock has allowed us to have one single 2FA solution for all of our users. Its ease of use has saved the IT Department a lot of time onboarding and managing 2FA.

Real-time visibility allows us to see who’s connected, when and from where, and to react immediately in case of unusual events.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (506 words)
PeerSpot user
IT Manager at Xcel Mechanical Systems
Verified user of UserLock
Mar 25, 2022
The user login insights are helpful

Pros

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice. "

Cons

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process. "

What is our primary use case?

We needed a simple solution to enable admin multi-factor authentication on our internal Windows network, and a consultant recommended UserLock because he had previously implemented it at another company. UserLock also monitors logins on all tracked devices, telling you if the sign-in was successful or not. 

How has it helped my organization?

We previously didn't have multi-factor authentication on our local admin access for our network. Now we do.

*Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Read full review (373 words)