Fortinet FortiToken vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
UserLock
Ranking in Authentication Systems
20th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (19th)
 

Mindshare comparison

As of July 2024, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 9.8%, down from 10.3% compared to the previous year. The mindshare of UserLock is 2.4%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
Unique Categories:
No other categories found
Access Management
0.5%
 

Featured Reviews

Sutjipto Budiman - PeerSpot reviewer
Feb 28, 2024
Easy to learn, provides secure access to our internal server, and integrates easily with other products
We use the solution only with Fortinet products for VPN During COVID-19, we needed server access from different places. The solution provides FortiToken Mobile. It makes things easier because we can have access through our mobiles instead of other devices. Thus, the solution made our application…
Bill H. - PeerSpot reviewer
Apr 8, 2022
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's support is the best."
"Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features."
"The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"Stability-wise, I rate the solution a ten out of ten."
"The token-based authentication is good and modern aspect."
"We like the mobile FortiToken."
"The deployment is quick and simple."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"The solution could be more user-friendly."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does."
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
 

Pricing and Cost Advice

"The solution’s pricing is moderate and reasonable."
"The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low."
"The platform's licensing cost is reasonable for our organization."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"From an Indian perspective, it's definitely costlier."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"Fortinet FortiToken is not an expensive solution."
"I rate the tool's pricing a five out of ten."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
7%
Financial Services Firm
6%
University
6%
Government
11%
Computer Software Company
8%
Construction Company
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools. We also have FortiManager, but FortiToken doesn't integrate with FortiManager. I...
What is your primary use case for Fortinet FortiToken?
We integrate the solution as multi factor authentication for all our security devices and VPN to protect administrative access to them. We are using the solution in the IT sector.
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Fortinet FortiToken vs. UserLock and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.