Fortinet FortiToken vs UserLock comparison

Fortinet and IS Decisions are both solutions in the Authentication Systems category. Fortinet is ranked #5 with an average rating of 9.0, while IS Decisions is ranked #28. Fortinet holds a 3.3% mindshare in AS, compared to IS Decisions’s 1.1% mindshare. Additionally, 88% of Fortinet users are willing to recommend the solution, compared to 100% of IS Decisions users who would recommend it.

Fortinet FortiToken

Read 32 Fortinet FortiToken reviews

3,477 Views
3,025 Comparison Views

88% willing to recommend

UserLock

Read 2 UserLock reviews

1,061 Views
584 Comparison Views

100% willing to recommend

Fortinet FortiToken

UserLock

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

UserLock and Fortinet FortiToken are two prominent products in the authentication and cybersecurity landscape. Fortinet FortiToken seems to have the upper hand due to its comprehensive features and robust authentication options, despite its higher price.

What features are offered by UserLock in comparison to Fortinet FortiToken?

UserLock is valued for its simplicity and ease of use. It provides straightforward deployment, user-friendly interface, and effective basic authentication options. Fortinet FortiToken offers extensive authentication options, seamless integration with other systems, and advanced security features that provide superior protection.

What areas of improvement can be found in UserLock in comparison to Fortinet FortiToken?

Users suggest UserLock improve its scalability, enhance its multi-factor authentication options, and increase its integration capabilities. Fortinet FortiToken could benefit from a more intuitive user management system, a simpler deployment process, and more user-friendly administrative tasks to improve overall user experience.

How is the ease of deployment and customer service of UserLock in comparison to Fortinet FortiToken?

UserLock is noted for its straightforward deployment and favorable customer service feedback. Fortinet FortiToken's deployment process is slightly more complex but is supported by excellent customer service, ensuring users feel well-supported despite the complexity.

What setup costs and ROI can be seen with UserLock in comparison to Fortinet FortiToken?

UserLock offers a more cost-effective entry point with rapid ROI. Fortinet FortiToken, while having a higher initial cost, delivers significant long-term value, justifying its expense through enhanced security capabilities.

To learn more, read our detailed Fortinet FortiToken vs. UserLock Report (Updated: March 2026).

Buyer's Guide

Fortinet FortiToken vs. UserLock

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiToken

Ranking in Authentication Systems

5th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

UserLock

Ranking in Authentication Systems

28th

Average Rating

10.0

Number of Reviews

Ranking in other categories

Access Management (29th)

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 3.3%, down from 6.6% compared to the previous year. The mindshare of UserLock is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Fortinet FortiToken	3.3%
UserLock	1.1%
Other	95.6%

Authentication Systems

Featured Reviews

Ahmed Auf

Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees

Has strengthened user authentication and remains reliable despite recent license transfer limitations

I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.

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Bill H.

Information Technology at City Of Keizer

Affordable, easy to use, and integrates well with Active Directory

The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach."

"The deployment is quick and simple."

"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."

"The tool's support is the best."

"FortiToken is a cost-effective solution compared to other solutions, such as Cisco."

"The token-based authentication is good and modern aspect."

"Overall, I give the product a nine out of ten."

"The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device."

More Fortinet FortiToken pros

"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."

"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

"The most valuable features are two-factor authentication and real-time logon monitoring."

Cons

"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."

"The Fortinet FortiToken server doesn't have centralized integration with other Fortinet tools and third-party tools."

"The solution works well. We have nothing to complain about."

"It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions."

"Fortinet FortiToken should improve its push notifications."

"I do not have any notes for improvement."

"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."

"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."

More Fortinet FortiToken cons

"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory."

Pricing and Cost Advice

"From an Indian perspective, it's definitely costlier."

"The solution’s pricing is moderate and reasonable."

"The solution’s price is good."

"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."

"On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight."

"Although the platform is relatively expensive, it offers significant value. I rate the pricing a nine out of ten."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"The platform's licensing cost is reasonable for our organization."

More Fortinet FortiToken pricing and cost advice

"You will be hard-pressed to find better pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Comms Service Provider

Government

Manufacturing Company

Construction Company

13%

Government

11%

University

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	5
Large Enterprise	9

No data available

Questions from the Community

What do you like most about Fortinet FortiToken?

The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...

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What needs improvement with Fortinet FortiToken?

Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...

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What is your primary use case for Fortinet FortiToken?

Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.

See all answers

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Comparisons

Fortinet FortiAuthenticator vs Fortinet FortiToken

Compared 19% of the time

Cisco Duo vs Fortinet FortiToken

Compared 13% of the time

Yubico YubiKey vs Fortinet FortiToken

Compared 13% of the time

Microsoft Entra ID vs Fortinet FortiToken

Compared 10% of the time

Cisco Identity Services Engine (ISE) vs Fortinet FortiToken

Compared 5% of the time

More Fortinet FortiToken Competitors

Microsoft Entra ID vs UserLock

Compared 19% of the time

Cisco Duo vs UserLock

Compared 18% of the time

Aruba ClearPass vs UserLock

Compared 11% of the time

Fortinet FortiAuthenticator vs UserLock

Compared 10% of the time

Thales SafeNet Trusted Access vs UserLock

Compared 9% of the time

More UserLock Competitors

Product Reports

Buyer's Guide

Fortinet FortiToken

March 2026

Download Fortinet FortiToken product report

Buyer's Guide

Authentication Systems

March 2026

Download UserLock product report

Overview

As we've seen, passwords alone don't keep unwanted guests out of your network. Password-only authentication has led to security breaches, malware infections, and policy violations. With two-factor authentication, a password is used along with a security token and authentication server to provide far better security. Authorized employees can remotely access company resources safely using a variety of devices, ranging from lpatops to mobile phones.

Fortinet

UserLock provides advanced Identity & Access Management (IAM) using Microsoft Active Directory, protecting hybrid and remote environments.

UserLock enhances security with multi-factor authentication, single sign-on, and context-aware access controls, tailored for Active Directory environments without requiring complex identity migrations. It offers real-time visibility for IT teams to monitor and control user sessions, effectively preventing account sharing and unauthorized access. With detailed auditing, UserLock supports compliance with standards like ISO 27001, HIPAA, and NIS2.

What features make UserLock valuable?

Multi-Factor Authentication: Enhances security by requiring two or more verification methods.
Single Sign-On: Streamlines user access to different applications with one set of credentials.
Context-Aware Access: Adapts access controls based on user context such as location and time.
Real-Time Monitoring: Provides insights into user sessions, enabling instant responses to anomalies.
Compliance Reporting: Offers detailed auditing to assist with meeting regulatory requirements.

What ROI and benefits should users consider?

Enhanced Security: Reduces risk of breaches with robust authentication methods.
Ease of Use: Simplifies login processes while maintaining high security standards.
Operational Efficiency: Streamlines management for IT teams with automated and integrated controls.
Compliance Support: Facilitates adherence to industry standards, reducing compliance cost and effort.

UserLock is implemented in various industries to address specific demands for secure and seamless access management. In finance, it safeguards sensitive data through rigorous login authentication. Healthcare organizations use UserLock to maintain strict compliance with patient information security standards, while educational institutions benefit from its ability to manage and track access in complex network environments. With its flexible integration, UserLock supports industry-specific security protocols and operational needs.

IS Decisions

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department

Buyer's Guide

Fortinet FortiToken vs. UserLock

March 2026

Free Report: Fortinet FortiToken vs. UserLock

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